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Job Purpose:
Our client is seeking an experienced Senior Claims Administrator to be actively engaged in the Claims processes. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey.

Key Responsibilities:
Undertaking administration duties relating to the withdrawal process stages

Skills & Experience:
Experience within a Life Assurance environment within a claims team would be an advantage
Articulate and possess excellent communication skills
Strong team player who is able to work with limited supervision
Takes a logical and organised approach to problem solving
Has a strong attention to detail and enjoys delivering quality outcomes

Hours & Benefits:
Douglas based employer, competitive salary, full time office hours and a comprehensive benefits package
Job Purpose:
An exciting opportunity has arisen for an experienced Business Analyst to join an International Life Assurance and Investments Group on an initial contract basis. The successful applicant will identify, document and implement process improvements.

Key Responsibilities:
Carry out and facilitate process reviews in clear and concise manner and to document and present findings accordingly
Interpret business requirements and reproduce them in a structured document which can be readily understood by business and technical users which in turn enables the company to deliver business benefits on time, within budget and to agreed quality standards
Assist with business and market research in terms of existing and new developments
Produce user acceptance testing plans and scripts

Skills & Experience:
Significant experience as a business analyst within financial services
Hold or studying towards a related professional qualification, BCS International Diploma in Business Analysis
Experience using a variety of requirements elicitation techniques
Experience of modelling techniques
Excellent written and oral communication skills
Ability to build and maintain business relationships at all levels within the organisation.
Proven experience of delivering business improvements and efficiencies

Hours & Benefits:
Full time, core business hours. Salary in line with skills & experience.
Job Purpose:
Exciting opportunity for a Project Manager to join a Life Assurance & Investments Group on a permanent basis. The role holder will actively manage and drive concurrent projects for the international business.

Key Responsibilities:
Ownership and accountability for delivery of cross-functional solutions that enable the company to deliver business benefits on time, within budget and to agreed quality standards Coordinate and/or oversee analysis of requirements ensuring business gets value for money
Undertake business and market research in terms of existing and new developments
Ensure business and operational readiness for delivery of solution
Project governance including issue and risk management and budget control

Skills & Experience:
Working knowledge of both PRINCE2 and Agile Project Management Methodology
Excellent planning, co-ordination and organisation skills
Proven experience of managing large projects and more than one concurrently
Excellent written and communication skills including report writing and presentations to all areas and levels of the business
Ability to build and maintain relationships at all levels of the organisational internally and with third parties externally

Hours & Benefits:
Full time, core business hours. Salary in line with experience.
Job Purpose:
An international Trust and Corporate Service Provider are seeking a Company Administrator on a permanent basis. Reporting to the Client Portfolio Manager, you?£?ll administer a varied portfolio of client entities and trusts to a high professional standard.

Key Responsibilities:
Arrange the incorporation of companies in all jurisdictions and the establishment of trusts
Submit applications to the Companies Registry
Prepare and/or obtain Powers of Attorney, Certificates of Good Standing, Certificates of Incumbency, certified and/or legalised documents, additional resolutions and any other documentation requested by clients
Ensure that bookkeeping records are maintained and annual accounts prepared for both companies and trusts

Skills & Experience:
Previous experience in a similar role, ideally with exposure to complex trusts
A good working knowledge of statutory, company secretarial and compliance matters
Excellent organisational skills, initiative and a high level of attention to detail
Experience using ViewPoint Administrator and ViewPoint Billing systems would be advantageous

Hours & Benefits:
Douglas based, full time business hours; Salary commensurate with relevant skills and experience; Full company benefits package
Job Purpose:
Graphic Designer required to join the Marketing team of a Media organisation to support the Marketing Manager in all areas of graphic design and social media management.

Key Responsibilities:
Assist in graphic design and social media management (Twitter, Instagram Facebook and Linked In)
Design specialist client creativity adhering to brand guidelines, including speciality adverts and features and across all publications

Skills & Experience:
A relevant Graphic design /marketing degree/ qualification
Proficient in Photoshop
Excellent communication skills with the ability to work to tight deadlines

Hours & Benefits:
Full time permanent hours. Market rate salary
Competitive
Job Purpose:
Business Analysis required to join an international Life organisation to lead the analysis of business requirements, seeking iterative achievements that will enable earlier benefit realisation.

Key Responsibilities:
Writing User Stories / documenting Requirements that detail the business objectives, including both functional and non-functional aspects
Ensuring that initiatives are aligned and drive the organisation in the right strategic direction
Accountable for making product based decisions as empowered by the Customer Journey Owner whilst understanding customer objectives, processes and products
Break down larger initiatives into smaller deliverables to achieve earlier benefit realisation, whilst holding a holistic end to end view of the impact to business processes
Work with the Customer Journey Owner to ensure a realistic benefit realisation approach is created and understand what must be done to achieve / measure the benefits
Establish and maintain appropriate communication via different mediums and engagement with stakeholders at all levels

Skills & Experience:
Formal Business Analysis qualifications, ideally ISEB
Experience of working under a formal delivery methodology
Strong analytical, reasoning, and communication skills
Ability to work to strict project deadlines
Experience within the Life Assurance industry
Experience of Agile would be advantageous

Hours & Benefits:
Very competitive salary in line with skills and experience, full time business hours
Job Purpose:
An award-winning and rapidly expanding tech business are seeking a qualified accountant to join the business as maternity cover, for a period of 9 months. Working as Number 2 to the group CFO, you will be responsible for day-to-day management of the finance function.

Key Responsibilities:
Detailed financial modelling and forecasting (Cash Flow, Income Statement and SFP)
Maintaining and further developing a robust financial control environment
Setting Group and Business Unit budgets and financial KPIs
Ensuring budgetary control, both operating and CAPEX

Skills & Experience:
ACA or ACCA qualified Accountant, ideally with audit experience
Experience in detailed forecasting and financial modelling
Solid commercial acumen and experience of managing people
Experience in preparing consolidated Financial Statements in accordance with IFRS, and liaising with auditors and other external stakeholders

Hours & Benefits:
Full time business hours (40 hours p/w); Salary commensurate with relevant skills and experience
Job Purpose:
An experienced Management Accountant is sought by an international shipping insurance business based in central Douglas. Joining on a permanent basis, the role will assist with the growth of the group?£?s new Cyber proposition.

Key Responsibilities:
Preparation of monthly management accounts
Preparation of annual financial statements under IFRS
Lead contact on year end audit
Ensure the processing of transactions is timely, accurate and complete in line with agreed service standards

Skills & Experience:
Qualified accountant with a thorough, methodical approach
Excellent information technology skills, with knowledge of MS Office suite including MS Access
QuickBooks experience would also be an advantage

Hours & Benefits:
Full time core business hours; Attractive salary and benefits package
Job Purpose:
Assistant Accountant required to join an international life assurance company on a permanent basis due to a group expansion.

Key Responsibilities:
Prepare comprehensive financial reports for the group?£?s cost base
Produce monthly/periodic financial information for the group?£?s service companies, including annual financial statements and the external audit process
Provide input, effective challenge and insight over budgeting and forecasting for the group?£?s cost base

Skills & Experience:
Nearly or newly qualified (ACCA/ACA) with experience in a financial control environment
Financial reporting/accounting experience
Understanding of insurance company accounting (IFRS & Regulatory Reporting) would be advantageous
Experience of using SUN and multicurrency accounting would be beneficial

Hours & Benefits:
Full time, core business hours. Salary in line with skills and experience
Experience Dependent
IT
Job Purpose:
Application Support Engineer required to join an expanding global Software Development business on the Isle of Man. They are an innovative and progressive business so if you are passionate, hungry and dedicated and want to be part of the fast growing journey of a market leader this could be for you! As an Application Support Engineer you will manage the support desk and handle any customer queries and ensure customers get a first-class service. You will be first line of support and should have technical skills to triage, investigate and resolve issues or refer for further support.

Key Responsibilities:
Provide technical support to our valued customers via email, phone and live chat
Helping build an internal and externally facing knowledge base to assist both our team and customers
Managing our Jira service desk by evaluating calls, categorising issues and prioritising them accordingly
Ensure SLAs are met and provide reporting
Assist internal/external customers with UAT testing
Pro-actively work with the development and project management teams to explore and introduce new ways of working, including bringing other application support engineers on board

Skills & Experience:
Windows server maintenance and support to include IIS, windows services, scheduled tasks.
Atlassian Service Desk / Jira (or similar) experience required.
SQL Server T-SQL / database / reporting services maintenance
AWS EC2 hosting knowledge is favourable but not essential
General networking skills required to support connectivity and hosting
Excellent communication and organisation skills
Able to communicate openly, honestly, and with confidence
High level of attention to detail and able to analyse and resolve technical issues.
Able to prioritise and manage tasks to ensure action and effort is focused where most effective
Able to facilitate calls and meetings, setting a clear agenda, guiding and controlling the discussion, ensuring clear outcomes and next steps

Hours & Benefits:
Competitive salary and comprehensive benefits.
Job Purpose:
Experienced Senior Administrator required to support the client facing team within the tax department of a ?£?big 4?£? accountancy. The successful applicant will manage the process for client on boarding for the tax department, along with other tasks.

Key Responsibilities:
Manage the process for client on-boarding for the Tax Department. This will include preparation of relevant documentation after liaison with the tax team and then working with the Compliance Team to progress and complete the process
Monitoring the Income Tax Department mailbox and downloading notices and letters/add Income Tax Return notifications to a compliance tracking spreadsheet
Monitoring and updating the tax compliance tracking spreadsheet; Provide input to departmental meetings (organising, preparation of minutes, etc.)
Working with the Tax team to raise and distribute invoices and to assist in the department?£?s credit control process

Skills & Experience:
Proven administration experience working with the financial sector
Experience of client on boarding and IOM AML regulation is advantageous
Ability to manage a large workload ensuring strict timescales are met

Hours & Benefits:
Full time, core business hours. Salary in line with experience.

Job Purpose:
Our client is seeking a Part/Qualified Accounting Technician to work within the companies' new outsourcing and financial reporting function within their Isle of Man Finance Team, with specific responsibility for the Finance functions of their recent acquisition.

Key Responsibilities:
Assist with the preparation of comprehensive financial reports for the group's cost base
Assist with the production of monthly / periodic financial information for the group's service companies, including annual financial statements and the external audit process
Provide input, effective challenge and insight over budgeting and forecasting for the group?£?s cost base

Skills & Experience:
 Experience of financial control environments
Financial Reporting and management accounting experience
An understanding of insurance company accounting (IFRS and Regulatory reporting) would be advantageous
Strong Excel skills
Experience of using SUN and multicurrency accounting would be beneficial
The ability to work to challenging deadlines
Good attention to detail

Hours & Benefits:
Douglas based employer, parking included, competitive salary.

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