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Job Purpose:
Experienced and qualified Project Manager sought by an International Life Assurance company for a 12 month contract opportunity. The role holder will be responsible for managing and delivering large / complex projects or programme work-streams in order to meet business objectives.

Key Responsibilities:
Responsible for shaping and developing the project approach.
Applies and champions the appropriate project management discipline, i.e. planning, resourcing, monitoring, reporting and risk, issue and dependency management.
Establish an effective project organisation structure and responsible for shaping, building, development, management and motivation of the project team. Produce and manage project budgets, ensuring that spend is in line with agreed plans, that accurate forecasts are produced and agreed benefits are realised.
Responsible for overall project planning & management of resources required (including contingency planning) to deliver the projects.

Skills and Experience:
MSP, Prince2, APMP qualified- desirable.
Background in IT development or IT architecture.
Detailed knowledge of the technical infrastructure of the key systems of at least one business unit.
Comprehensive understanding of software development procedures and practices.
Comprehensive understanding of the IT development lifecycle.
Proven capability to solicit and compile sound IT delivery estimates for systems change and implementation.
Proven Project Management expertise in the delivery of IT system developments.
The successful applicant will be used to successfully managing budgetary responsibilities.
Proven leadership and relationship management experience.
Individuals should have a proven track record in managing complex & technical projects to meet business objectives.

Hours & Benefits:
Competitive rates of pay, Parking on site, Structured working pattern.

Job Purpose:
A Finance Technician is required to join a leading Life Assurance company on an initial fixed term contract. The successful candidate will support the accounting function in the production of internal & external reporting.

Key Responsibilities:
Carry out the month end accounting processes in line with agreed time scales and in line with regulatory requirements.
Monitor, reconcile and clear control accounts & specified balance sheet reconciliation's, providing reasons to outstanding items, and ensuring that outstanding items are resolved within agreed time scales.
Assist in providing management information, ensuring that the company operates a controlled accounting environment within a timely accurate framework.

Skills & Experience:
Working towards CAT/AAT (or similar qualification).
Confident using accountancy packages & a variety of computer programs.
Experience within a similar role beneficial.

Hours & Benefits:
Full time core business hours, maternity cover contract, salary dependent on experience & skill set.

Job Purpose:
An experienced Office Assistant is sought by a large Insurance and Wealth Management Group based in central Douglas. Joining in a permanent capacity, the successful applicant will provide professional and efficient support to a range of stakeholders covering a variety of administrative tasks.

Key Responsibilities:
Provide effective communication and support to the Operations Team, assisting with the management of databases and correspondence.
Assist with the organisation of travel, diaries, events, and other appointments.
Run errands such as deliveries, attending the bank, registry, etc on request.
Greet clients and guests attending the office.
Assist with HR matters impacting the business.
Provide support and cover to the Executive Assistant and required and during their absence.
Scanning and filing client documentation.
Assist with the receipt and processing of incoming and outgoing mail.

Skills & Experience:
Minimum 5 GCSEs at grade C or above (inc. English & Maths).
Previous experience in a similar role is highly preferred - ideally within the insurance and pensions sector.
Experience in dealing with senior staff and stakeholders.
Previous experience within a PA role or as an Executive Assistant would be advantageous.
Excellent communication skills, both written and verbal.
A professional and personable approach.
Ability to multitask and deal with various stakeholders' needs.
Strong IT skills and working knowledge of MS Office systems.

Hours & Benefits:
Full time business hours; Competitive salary; Full company benefits package.

Job Purpose:
Cash Processing Technician required to join an international Life organisation on a 12 month contract basis, the role holder will Ensure the smooth processing of money in and money out of the companies bank accounts with a focus on controls to ensure entries are posted accurately, efficiently and in a timely manner without exposing the company to financial loss and answering any related queries.

Key Responsibilities:
Ensuring ASL and timelines within International Finance Operations are met.
Ensure Robust procedures are in place and regularly monitored.
Maintain an up-to date knowledge of payment industry developments and standards, in order to ensure that the company are taking full advantage of all available opportunities, for all premium and payment related matters.
To provide review to pro-actively identify issues and support any process or systems developments needed to fix problems before they become issues.
Monitor and challenge where necessary, any costs associated with the administration of our bank accounts and processing services.
Act as a point of contact with banks and third party service providers relating to cash processes.

Skills & Experience:
2+ years experience within a reconciliations or similar environment.
Life Office or relevant Financial Services experience in a Finance team.
A working knowledge of the major international banking systems.
Minimum of Intermediate standard in using Excel, Access, Outlook, Work flow and policyholder systems.

Hours & Benefits:
Standard working hours 9am -5pm
Competitive rates of pay.
Parking on site.

Job Purpose:
Compliance Officer required to join an international Life organisation to assist the Compliance Manager in the analysis of local and international regulatory developments ensuring that useful and informative analyses are delivered to business colleagues on a timely basis.

Key Responsibilities:
Input into the continued development and implementation of corporate strategies and policies, as they relate to the organisational agenda generally and specifically in relation to: -Risk management and internal control, Continuous compliance with obligations and quality assurance of performance, Corporate governance and probity , Policy framework and Assurance testing.
Actively contribute to the day-to-day activities of the Compliance Team, in line with the overarching objectives of the GRC Department.
Assist and maintain an effective and fit for purpose compliance framework, which guides and defines organisational behaviours, provides a clear context for business decision-making and positively influences the performance of functional and operational activities across the Group.
Provide active support to the Compliance Manager to ensure that the Life Companies of the Group and their service providers and employees remain cognisant of and compliant with their respective regulatory obligations and proactively maintain adequate, effective and auditable policies, procedures, reporting mechanisms and training materials.
Assist and deliver a customer centric compliance programme, with the support of the wider Compliance Team, which together with business colleagues, helps to ensure positive customer outcomes by analysing processes, behaviours and procedures and proposing and implementing effective change.
Observe and be a champion for the stated core values of the Group in respect of both performance and behaviours.
Participate in new business projects and strategy.

Skills & Experience:
A highly competent and appropriately qualified professional (or currently studying) with a minimum of 3 years' experience in a compliance role preferably within the Life Assurance sector.
Good knowledge and understanding of the legal and regulatory frameworks governing the Group and its subsidiary companies with the ability to understand, assess and effectively communicate the impact of changes and developments in the local and international environment.
Excellent working knowledge and understanding of the regulatory regimes applicable to the Group.
Good working knowledge and understanding of risk management, internal control and corporate governance principles and practices.
Keen to develop and exploit effective working relationships and advocates the work of the GRC Department to other business areas.
Communicates effectively - both orally and in writing to a wide range of audiences.
Ability to manage own workload and performance effectively in a busy and challenging environment.

Hours & Benefits:
Salary Negotiable
Full Time permanent hours 37.5 hours/week.

Job Purpose:
Accounts payable administrator required to join a busy Accounts department within an International E-Gaming Organisation on an initial 3 month temporary contract. The role holder will be responsible for account ledger administration, payments, processing large volumes of multi-jurisdictional invoices, reconciliations, expenses approvals and other internal finance functions.

Key Responsibilities:
Process Purchase Orders into the computerised accounts system.
Understand multi-currency, multi-jurisdictional payments and VAT processing.
Allocate bank payments, reconcile supplier statements, investigate and correct discrepancies.
Monitor incoming emails and action accordingly.

Skills & Experience:
At least 2 years in a similar role and good understanding of accounts ledgers is required.
Minimum of 5 GCSE's at Grade or above including Maths.
Strong computer skills including the ability to operate computerised accounts system.
Good interpersonal skills and ability to work well both in a team and using own initiative.

Hours & Benefits:
3 month temporary contract, full time business hours, competitive rate of pay.

Job Purpose:
6 Month contract opportunities within the Customer Service Team of an International Life Assurance Organisation

Key Responsibilities:
Provide an accurate service in a knowledgeable and professional manner, ensuring customer satisfaction at all times.
Act as a Customer Service Role Model, taking every opportunity to build beneficial relationships.
Confidently support peers in dealing with all customer requests.
Support a culture that encourages innovation and continuous improvement to the benefit of the customer.
Uses knowledge to assist peers to effectively deal with customer queries and identify improvements to departmental procedures.

Skills & Experience:
Previous office administration experience ideally including telephony duties.
Excellent communication skills, both written and verbal.
Able to work within a team environment and contribute at all levels.

Hours & Benefits:
Full time business hours, competitive salary, parking on site.

Job Purpose:
Administrator required to join an established Payroll Solutions Organisation on an initial temporary basis with the potential of progressing to a permanent role.

Key Responsibilities:
The role holder will be responsible for working as part of a team to ensure weekly contractor timesheets are processed efficiently and on time to guarantee contractors receive their salary payments each week.
Receiving weekly timesheets from the client and processing either manually or via excel imports to the Merit payroll system.
Raising Client Invoices for the contractor timesheets received each week.
Running the payroll process once all timesheets and invoices have been generated on the payroll system.
Daily recording and reconciling of the salary totals for the payroll processed.

Skills & Experience:
The ideal candidate will already have payroll, accounts or book-keeping experience or that of financial and banking knowledge from a similar working environment.
Excellent knowledge and experience in Microsoft Excel is essential
A good working knowledge of payroll systems and banking software would also be advantageous.
A minimum of 5 GCSE grades A*- C including Maths and English.

Hours & Benefits:
Competitive salary, full time working pattern, central Douglas based.

Job Purpose:
Business Analyst required to join an expanding Life Company. This is a key role in the methodical investigation, analysis, review and documentation of all or part of the business in terms of business functions and processes.

Key Responsibilities:
Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration.
Facilitates scoping and business priority-setting for change initiatives of medium size and complexity.
Discover and analyse requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.
Support programme or project control boards, project assurance teams and quality review meetings.
Provides basic guidance on individual project proposals
Define, documents and carries out small projects or sub-projects. Alone or with a small team, actively participating in all phases. Identifies, assesses and manages risks to the success of the project.

Skills & Experience:
Minimum of 3 years' experience as a Business Analyst within financial services
Excellent problem solving skills.
In-depth knowledge of Microsoft Office Applications (i.e. Word, Outlook, Excel and PowerPoint).
Testing/Analytical skills - Thinking Interprets quantitative and qualitative information to achieve a business-related objective. Produces effective solutions to complex problems. Identifies underlying trends and issues and does not always stop at initial answer. Systematic and logical.
Basic SQL Skills.
Experience of formal system analysis and design methodologies.
Ability to work under pressure.
Ability to achieve tight deadlines.
Excellent communication skills (written & verbal).
Business Analysis or Testing Qualifications, e.g. ISEB or IIBA.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
An experience Claims Administrator is sought by a leading Wealth Management organisation on a permanent basis. The role holder will be expected to deliver a direct service to clients and IFAs by the processing of claims and withdrawals requests within specified servicing times.

Key Responsibilities:
Receiving, understanding, validating, and correctly processing a wide variety of different workflow items:
Client record amendments.
Regular and single withdrawals.
Full and segment surrender payments.
Open surrenders (holding illiquid funds).
Death Claims.
Calculating and providing Chargeable Gain information where applicable for regular withdrawals, single withdrawals, and surrender requests.
Providing relevant information to the Finance Department relating to any reconciliation queries.

Skills & Experience:
Previous experience within the Life Assurance industry, ideally with experience in a Claims/Withdrawals role.
Knowledge of AML/KYC requirements.
Computer literate and comfortable using a wide variety of systems.
Excellent communication skills (written and verbal) with a good telephone manner.

Hours & Benefits:
Full time business hours (35 hour working week); Salary in line with skills and experience; Attractive company benefits package.

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