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Job Purpose:
Business Analyst required to join the project team of an international life organisation , your primary focus will be a leader in the exponent of change, identifying, documenting and implementing process improvements. The successful candidate will have an important role providing support work for larger projects.

Key Responsibilities:
Ability to carry out and facilitate process reviews in clear and concise manner and to document and present findings accordingly.
Ability to interpret business requirements and reproduce them in a structured document which can be readily understood by business and technical users which in turn enables the company to deliver business benefits on time, within budget and to agreed quality standards.
Assist with business and market research in terms of existing and new developments.
Produce user acceptance testing plans and scripts.
Implementation planning on any enhanced or new system developments.
Share knowledge and skills in practical application of business analysis.
Managing smaller projects.

Skills & Experience:
Significant experience as a business analyst within financial services - minimum 4 years
Experience using a variety of requirements elicitation techniques.
Experience of modelling techniques.
Excellent written and oral communication skills.
Ability to build and maintain business relationships.
Proven experience of delivering business improvements and efficiencies.
Good facilitation, presentation, and report writing skills.
Hold or studying towards a related professional qualification, BCS International Diploma in Business Analysis.
Expert knowledge of industry best practices for requirement engineering.
Experience of Waterfall and Agile methodologies.
Clearly demonstrate understanding of the project lifecycle.

Hours & Benefits:
Standard Working hours 9am - 5pm.
Salary dependent on experience.

Job Purpose:
A qualified and experienced Senior Trust & Company Administrator, is sought by an established and independently owned International Fiduciary Service Provider to work as part of a dedicated team in delivering excellent service to a broad portfolio of clients. Applicants should have a number of years experience within Company & Trust administration, being used to meeting professional standards and supporting staff training and development.

Key Responsibilities:
Strong industry understanding, experienced in managing a diverse client portfolio, to appropriate regulatory and professional standards.
Assisting with staff training and development and contributing to system and procedure improvements.

Skills & Experience:
STEP/ICSA qualified and an experienced Senior Trust & Company Administrator.
Positive and enthusiastic, having excellent communication skills; used to developing strong internal and external working relationships and assisting with training and development of more junior members of the team.

Hours & Benefits:
Full time, salary in line with experience and qualifications and plus benefits, to include car parking.

Job Purpose:
Experienced Senior Trust & Company Administrator, with strong industry and tax planning understanding and experience in managing a diverse client portfolio, is sought to join a growing Fiduciary Services Group. Applicants will become Key staff approved and undertake occasional travel to meet with clients and intermediaries, primarily in the UK. Ideally candidates will be professionally qualified (STEP/ICSA) or be making progress towards completion of this. Full time hours would be preferred but slightly reduced hours may also be considered.

Key Responsibilities:
Manage a diverse client portfolio, to appropriate regulatory and professional standards
Becoming key staff approved, acting as a signatory for the company and Director on client companies.
Undertake occasional travel to meet with clients and intermediaries, primarily in the UK.

Skills & Experience:
Experienced Senior Trust & Company Administrator, with strong industry understanding to effectively manage the diverse administration requirements for a broad portfolio of clients.
Proactive approach with excellent communication skills, able to contribute to development of systems and procedures, including supporting staff training and development.
Ideally STEP/ICSA qualified, or working towards completion of this, although extensive industry understanding will also be considered.

Hours & Benefits:
Ideally 9am - 5pm, although slightly reduced hours may also be considered. Competitive salary and benefits package in line with experience and qualifications.

Job Purpose:
Network Analyst required to work under the direction of the Network Operations Manager of a Global Technology Company. The Network Analyst will have primary responsibility for analysing, deploying, troubleshooting and the ongoing support of the Global IP/MPLS Network in North America, Europe and Asia, as well as the managed networking infrastructure and cybersecurity suite of services.

Key Responsibilities:
Participating in the planning, design, configuration and deployment of company's highly available network environment, including switches, routers, load balancers, DDoS mitigation devices and other hardware.
Making recommendations and provide technology guidance to solve business problems and improve network availability.
Daily operational maintenance of existing networking infrastructure. (mainly Juniper and Cisco).
Supporting customers with various network issues.
Monitoring system availability and performance to minimize downtime and optimize traffic.
Conducting research on network products, services, protocols, and standards in support of network procurement and development efforts.
Planning and implementing any improvement, modification, or replacement of network infrastructure components.
Participating in various information technology projects.
Assisting with the procurement of hardware, software and/or telecom services through different vendors.
Providing guidance and work leadership to less-experienced team members.
Creating and maintaining current documentation.

Skills & Experience:
A minimum of 3-5 years' experience working as a network analyst/ operations engineer or equivalent Juniper or Cisco certifications.
Proven experience with network capacity planning, network security principles and infrastructure, and general network management best practices.
Proven experience with network services and dynamic routing (BGP, VRRP, OSPF, MPLS, LDP).
Familiar with Networking Monitoring and Management Tools (Cacti/rrdtool, MRTG, Nagio).
Bachelor's degree in Computer Science or Computer Engineering.
Excellent organisational and communication skills.
Strong technical and problem resolution skills with the ability to work under pressure.
Motivated self- starter, who can work on own and as part of a team.
Experience managing large international networks, mitigating DDoS attacks and/or working in a global business with multiple locations is advantageous.

Hours & Benefits:
Full time, permanent role with core business hours. Competitive salary and benefits package.

Job Purpose:
Tender Manager required on a permanent basis to join one of the world's leading insurers, you will be responsible for the delivery of effective and timely tender responses to win and retain new group risk and group savings business. In addition to managing a team you will be responsible for your own pipeline of tenders and provide technical guidance to the business.

Key Responsibilities:
Manage a team of 2 tender managers; handling multiple often conflicting priorities personally and across the team as well as mentoring & developing the team.
Own and handle tender responses finding suitable solutions to requested or required exceptions to standard processes, product features, terms and conditions, fees/charges funds (savings only) and other variables
Build credibility as a product provider who is flexible and pragmatic in their approach to meeting customer requirements.
Point of reference on technical issues and non-standard cases to the wider business.
Works across the business to build relationships that reassure the active sharing of standard methodology developing consistency to tenders.
Handle and influence a wider range of stakeholders.
Protect and improve reputation by ensuring you deliver on promises made and say “no” when developments are not feasible.
Review and maintain excellent data quality within the MI databases by working and training users across the business, providing UAT when required and being a point of contact for questions.
Produce monthly MI reports for senior management ensuring the reports are accurate and a true reflection of the business.
Accountable for own personal development and ongoing professional development.

Skills & Experience:
5 years+ relevant work experience (for example; leading customer relationships, supporting proposition development, corporate client on boarding).
Experience of working constructively in a matrix management organisation and with people in different locations with the ability to handle remote teams, to motivate others to deliver and handle multi-cultural sensitivities.
A good understanding of international group risk and/or savings.
Technical understanding of the operations within a Life Insurance company (preferably with a focus on group risk propositions).
Able to communicate complex technical matters at a level appropriate to the recipient, exercising tact & subtlety where necessary.
Resilient to work effectively under pressure and to tight deadlines.

Hours & Benefits:
Full Time - permanent hours
Competitive salary and benefits package.

  • Market Rate
Job Purpose:
IT Integrations Manager required to join an expanding global fiduciary business on the Isle of Man, in a permanent capacity. This role is to support the business by being the IT workstation lead on integrations and working closely with the IT and integrations teams across the group.

Key Responsibilities:
Supporting the global IT strategy and providing management information as required.
Managing and acting as lead role for integration projects, including travelling to support integrations when required.
Carrying out due diligence on potential acquisitions and reporting to the senior team.
Defining and managing the IT budget for integrations.
Supporting cyber security policies, processes and controls fully.
Providing support for data & systems integrations.
Providing documented handovers to the IT team and business continuity planning information and handovers to the business continuity planning manager on integration completion.
Ensuring compliance with company standards, policies and procedures including but not limited to the Information Security Policy.

Skills & Experience:
5-7 years' proven IT experience in an IT management, third line or IT project support role.
Experience of working within a Project Governance (PRINCE2) structure and providing supporting documentation.
Experience undertaking IT due diligence exercises and providing associated reporting.
Experience with a wide range of Microsoft Server and Desktop operating systems.
Good working knowledge of VMware vSphere 6/6.5, VMware Horizon 7, IP Networking (LAN/WAN) and cloud technologies.
Knowledge of general cyber security best practice.
Experience defining and managing financial budgets.

Hours & Benefits:
Market rate salary and comprehensive benefits.

  • Confidential
Job Purpose:
Senior Business Analyst required to join an expanding international life company in a permanent capacity on the Isle of Man, as their Business/Systems Analyst Manager. Reporting to the Head of Information Services, you should be an experienced Senior Business Analyst with a proven track record of mentoring and developing team members. The team are primarily responsible for requirements engineering and software quality assurance, but are involved throughout the entire software development life cycle.

Key Responsibilities:
Team management responsibility for a team of Business / Systems Analysts including all aspects of recruitment, development and performance management.
Maintain a framework of best practice to allow the analyst team to deliver to their full capability.
As part of the IS Management team you will influence the strategy of the IS department and drive through its implementation to see raised standards across IS.
As a change agent, influence the business to ensure that change is well thought out, appropriate and valuable.
Ensure that the Customer Experience is considered and prioritised during change.
Shared accountability with the Project Manager, Systems Architect and Software Developer for project feasibility, evaluation, quality and completion.
Close liaison with business sponsors and representatives to capture business system objectives, evaluate the business case and define system requirements.
Close liaison with software developers in the detailed design, programming, testing and implementation of development and maintenance projects.
To oversee the planning and development of test strategies, risk analysis and test planning to ensure that all specified requirements are met.
To oversee the provision of post implementation support to all areas of the business as required.

Skills & Experience:
Significant experience as a Senior Business Analyst within financial services.
Hold or studying towards a related professional qualification, BCS International Diploma in Business Analysis.
Possess expert knowledge of Industry practices and processes for requirements engineering and software quality analysis disciplines in addition to a robust understanding of IS best practice and the systems development life cycle.
Experience of Waterfall and Agile methodologies.
Strong written, oral and verbal communication.
Preference will be given to candidates with proven experience in team management.
There may be a requirement for occasional travel to Ireland and the UK.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
Actuary required to join an expanding international life company, in a permanent capacity on the Isle of Man. You will be responsible for leading the maintenance of the key elements of the Enterprise Risk Management Framework, supporting the Head of Risk & Compliance.

Key Responsibilities:
Motivate, manage, and lead other members of the Risk Function in the achievement of their business and individual objectives.
Be responsible for maintaining core elements of the ERM framework, including:
- The setting and reporting of overarching risk appetite limits, aligned to the risk strategy and risk preferences of  the business
- Analysis of risk capital exposures, and a wide range of other risk-related information and KRIs, through the development and timely production of a holistic risk dashboard
- Helping to ensure that the business planning process incorporates appropriate consideration of risk appetite limits and capital requirements and is aligned with the ORSA and Risk Strategy.
Be responsible for the overarching ORSA process and report production, liaising with other Group companies where appropriate, including ownership of the Stress & Scenario Testing framework (including Reverse Stress Testing).
In coordination with other Oversight Functions, contribute to oversight of key business decisions (considering the broad range of relevant risks, including financial risks.) For example, this might include oversight of acquisitions, change programmes, product developments, pricing, reinsurance, the budget process and capital management initiatives.
Support the Head of Risk & Compliance in ensuring the success of the wider Risk Function, engaging with the full range of stakeholders (Including the Risk functions), where appropriate, contributing to risk identification, measurement, management (including assurance) and monitoring of risks and providing advice to the business on financial and insurance risk matters.

Skills & Experience:
Qualified Actuary or Risk Management professional with experience in the life insurance industry.
Comprehensive knowledge of integrated risk and capital management as part of a wider enterprise risk management framework and Solvency II requirements.
Experience in applying technical expertise to analyse risk and capital information and convert this into management information that is both timely and helpful.
Experience of embedding and maintaining an ERM framework.
Experience of second line of defence risk oversight activities.
Ability to manage and motivate direct reports with varying levels of experience.
Strong communication skills, demonstrating a clear and articulate standard of written and verbal communication in a complex environment, tailored for all levels of management.
Strong influencing skills, with experience of engaging with senior management in order to get desired outcome.
Good interpersonal/networking skills, with the ability to maintain a variety of relationships with multiple stakeholders.
Proven track record at delivering reporting requirements under tight time pressure.

Hours & Benefits:
Competitive salary and comprehensive benefits.

Job Purpose:
Assistant VAT Consultant required to join an established, international professional services provider to assist in VAT solutions covering transactional and VAT planning advice.

Key Responsibilities:
Provide support to the servicing teams and clients regarding their day-to-day transactions, helping them to maximise clients' VAT position while meeting their compliance obligations in the everyday course of their business transactions.
Undertaking VAT planning to provide reassurance that the VAT treatment of certain projects or business deals are being effectively managed, legitimately minimising the VAT cost to clients' businesses in the Yachting, Aviation, Property, Gaming and Financial Services sectors.
Delivering a range of VAT training packages as required, tailored to specific requirements and the circumstances of clients and their businesses - as workshops or more detailed one-to-one training.
Carrying out VAT health checks and return reviews as required.
Attendance at VAT authorities' visits.
VAT penalty negotiation and mitigation.
General correspondence with VAT and customs authorities.
Representing the VAT Director at VAT and other meetings when required.
Working with the VAT Director to generate new business and develop new initiatives / strategies.
Ensuring compliance with company standards, policies and procedures, including confidentiality and data protection where appropriate.
Carrying out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.

Skills & Experience:
Ideally ATT qualified.
In-depth understanding of European VAT rules and legislation.
Trusted to undertake the careful analysis required to determine the relationships between relevant parties and the nature of goods or services supplied in order to ensure the VAT costs the client pays are accurate.
An inclusive, technically strong and knowledgeable person
Able to co-ordinate, collaborate with, use staff resources effectively.
Strong presentation skills

Hours & Benefits:
Permanent full time working hours- 9am -5.30pm.
Competitive salary and benefits package.

Job Purpose:
Business Analyst required to join a Global Banking Group on an initial 6 month contract basis. The role holder will be required to define and support Projects and/or Service sustaining deliveries aligned to business strategy, which enable benefits to be achieved on a cross functional business basis.

Key Responsibilities:
The role holder will partner with the Change Manager and Programme Manager to drive the successful delivery of the work stream / project and work with the organisation and key senior stakeholders to scope and staff projects, establish governance, and define target solutions.
Be responsible for creating communication materials for multiple levels of stakeholders and actively manage day to day activities while ensuring delivery accountability is in place across the whole project.
Work with the PMO to support initiative as necessary; creation & maintenance of detailed project plans covering all deliverables (process, people, IT, control) and dependencies while actively assessing and managing risk; removing / reducing barriers towards realising goals, ensuring mitigation actions are in place & managed.
Deliver status reporting by providing visibility on status against milestones, and transparency of risks and issues and will have to coordinate direct and matrix management of internal and third party resources.
Develop and implement the communications strategy while consolidating and maintaining reporting requirements and providing stakeholder management across the programme.

Skills & Experience:
Excellent written and oral communication
The candidate should have strong change management and stakeholder management skills and experience of control environment processes with a banking environment.
It is essential that the candidate would have strong Microsoft PowerPoint, Excel skills and be Lean Trained / aware of Lean and Continuous Improvement.
Experience of wealth management is preferred for this role as is the use of Agile as a methodology.

Hours & Benefits:
Structured working pattern- Core business hours, excellent rate of pay, Douglas based.

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