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Job Purpose:
A Project / Change Manager is required to work on a 12 month contractual basis within a leading Trust & Corporate Service Provider.  This exciting opportunity will require the candidate to support the Risk & Compliance programme of project work, to deliver organisational change that improves the client experience, reduce operational or regulatory risk and improve the efficiency and capacity of the firm and provide thought leadership in design thinking and organisational transformation strategy

Key Responsibilities:
Help develop, work within and promote a development and project framework that enables projects to be designed, developed and enhanced in line with Risk & Compliance requirements 
Take an active part in all aspects of the project life cycle including scoping and project definition, tracking projects at a task level to ensure that the key tasks for each project are monitored and updated on a regular basis and pre- and post-deployment activities
Work within the Risk & Compliance Leadership team to assist with reporting on key deliverables and ensure that any key outstanding actions and significant issues that may arise are reported in a timely manner.
Where within role holder’s control, keep control over project finances

Skills & Experience:
The ideal candidate will have strong technical compliance, risk & regulatory knowledge and experience of having applied this knowledge in a fast moving and demanding project environment
Hold a relevant professional project management  qualification and have experience of multi-jurisdictions preferable
Good general knowledge of Trust and Funds business and related technology

Hours & Benefits:
Full time, core business hours. Salary in line with experience.

Job Purpose:
A Retail Consultant with an enthusiasm and interest in mobile technology, is required to join the team of a leading Telecommunications provider on a short term temporary basis. The role will require the provision of professional advice and support services to customers and previous experience in a retail sales role, is required

Key Responsibilities:
Demonstrate and sell products and services for mobile and residential technical products
Able to clearly provide information for customers to make informed decisions
Process all orders and work within targets set by the company
Fully competent in the use of computerised systems

Skills & Experience:
Previous experience in telecommunications in a customer facing role
Excellent communication skills
Self-motivated, ability to work individually or as part of a wider team

Hours & Benefits:
Part Time - 27.5 hours a week, Monday to Sunday

Job Purpose:
Senior Payments Administrator required for a 12 month temporary contract to process payments, handle technical queries and complaints and support junior team members in the execution of their duties in order to provide consistently high levels of customer service

Key Responsibilities:
Provide specialist technical support to the payments team by validating, authorising, processing and releasing outward payments
Book and process foreign exchange transactions
Perform reconciliations on all Nostro accounts using the automated reconciliations system, ensure that all reconciliation breaks are managed/cleared
Participate in and support the resolution of queries relating to Payment investigations
Identify and escalate any suspicious activity
Manage inward and outward payment queues
Identify areas for improvements and make recommendations
Support the Operations Change team in formalising change impact assessments
Support the delivery of change projects by participating in System Integration Testing and Use Acceptance Testing
Deliver exceptional levels of service to internal and external customers

Skills & Experience:
Prior payments experience is essential
Knowledge of SWIFT
Experienced in bank account reconciliations
5 GCSEs with minimum grade C in both mathematics and English language
Sound knowledge of the Bank's laid down policies and procedures as it relates to the processing of customer transactions
The ability to respond to client requirements, queries and complaints and log order entries into relevant company system

Hours & Benefits:
Douglas based employer, core business hours, 12 month FTC
Salary in line with skills/experience

Job Purpose:
Experienced Business Analyst with experience using NavOne, required to join leading corporate and fiduciary services organisation for a period of 12 months to support the integration lead in all aspects of business migration.

Key Responsibilities:
To assist with identifying best practice and common business processes in global usage of IT systems
Prepare initial data gap analysis for migration of data from a range of internal systems
Work with vendors to develop migration scripts and perform Unit testing for the migration scripts

Skills & Experience:
Proven experience with NAVOne and data migration/consolidations, including data remediation exercises as part of the migration process.
A core NAVOne knowledge in Accounting, Client Administration, Client Accounting, Funds, Risk /Compliance and Workflows.
A strong level of operational knowledge and insight into jurisdictional variations in fiduciary and administration requirements across a range of operating jurisdictions
Working with the Reporting work stream, build and maintain reports for business users, either via standard NAV reports and the core reporting data warehouse.

Hours & Benefits:
Full time core business hours, competitive salary, 12 month contract


Job Purpose:
An established Douglas- based Trust Services Provider are seeking a Trust & Company Administrator on a contract basis. Working within the Administration team, you'll take responsibility for managing a portfolio of client entities. Applicants will have some previous experience within similar work ideally hold appropriate professional qualifications. Individuals should have great communication skills, an enthusiastic approach.

Key Responsibilities:
Working as part of theadministration team, with support from the Manager and other team members
Manage a range of administration requirements for a portfolio of clients, including the timely settlement of invoices, ensuring prompt statutory filings and maintenance of statutory records
Be able to build good working relationships with clients and intermediaries
Ensuring that accurate records are maintained, including the appropriate allocation of time

Skills & Experience:
Previous experience in a similar role
Good communication skills; able to speak confidently on the phone and in professional correspondence
Strong organisational skills and ability to work efficiently under pressure

Hours & Benefits:
Full time business hours, Salary commensurate with relevant skills and experience

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