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An award-winning eGaming firm is currently recruiting for an IT Engineer to join the first line of its IT department. Primarily, you will act as the first contact should issues arise, then either resolve or escalate to second line support.


The Role...

Your responsibilities will include:

Responding to and resolving support issues, ensuring there are reliable backups, supporting the various mobile and desktop operating systems, and servicing equipment

Researching desktop operating systems, applications and backup technologies, actively seeking learning opportunities and monitoring trends to predict and avoid capacity and technical challenges

Providing first line desktop application and hardware support; this will include laptop and desktop builds, printer maintenance, data backups and troubleshooting

Documenting the technical aspects of the desktop hardware and application solutions, including known issues and workarounds

About You...

To excel in this role, you will need:

Previous experience in Desktop support in an office support environment

MCP, A+, MOS, or similar desktop support certification

A good understanding of MS Desktop OS and Office application, as well as MS Active Directory and Exchange

Knowledge of VPN, VMWare, View VDI and Symantec Backup Exec

The Reward...

Salary commensurate with your skills and experience

Excellent benefits package

One of Europe's largest Bitcoin exchanges has enlisted our help in finding some technical talent to join its Douglas office. As a Senior Developer, you will work at the forefront of this fast-paced industry that is revolutionising finance and technology.

The Role...

Your varied responsibilities will include, but not be limited to:

Android & iOS development

Maintaining Server & Network infrastructure

Utilising an array of coding languages, such as HTML, CSS and Javascript

Working in a friendly and relaxed team, supporting your colleagues in problem-solving and other ad hoc projects

About You...

You will need:

Extensive experience using the following languages: HTML, CSS, Javascript, CSS3, HTML5, JSON, AJAX

Good understanding of .Net C#, MVC, as well as SQL Server

A good knowledge and keen interest in bitcoin

The Reward...

Competitive salary, plus annual bonus

Amazing Staff Incentive Share Scheme

Support with training and personal development opportunities
 

A highly respected Douglas law firm is recruiting for a position within its IT department. As Technology Trainer, you will design, deliver and evaluate training programmes for your colleagues, covering new and upgraded systems and platforms.

The Role...

Your responsibilities will include:

Working closely with IT colleagues during system implementation projects, so that you can provide knowledgeable guidance and training, using the most appropriate delivery method for the audience and content

Designing induction programmes for new joiners which cover all role-appropriate systems, delivering refresher training as required

Liaising with internal document production, designing interactive training sessions that cover the correct use of the firm's software, as well as the correct procedure for producing, saving and archiving documents

Promoting use of the Learning Management System and managing access requirements, including providing access for new joiners, saving training records and then removing access for leavers

Promoting use of LinkedIn Learning and MBL Legal Webinars plus any additional online learning platforms

About You...

Ideally, you will need:

Previous training experience, ideally within a professional services environment

A formal training qualification is preferred, but not essential

Proficiency coordinating classroom and online training with virtual learning environments - experience of a learning management system/eLearning is desirable

Strong IT skills

The Reward...

Excellent salary and benefits

Plenty of opportunities for personal and professional development
 

A global shipping company has an opportunity for a Yacht Management Support Administrator to join its busy team. Your role will involve being part of the Yacht Finance, Administration and Crew Recruitment team where you will be assisting with payments, administration support and crew recruitment.

The Role...

Principally, your duties will include:

Setting up clients' bank accounts with a range of different banks and payment service providers in different jurisdictions

Assisting with compliance matters in relation to banking, payments, cards, and client periodic reviews

Supporting the yacht finance and administration team with all banking, payment and administration related matters

Bookkeeping - basic journals, inputting invoices/payments/confirmations & budgets into the yacht management accounts system, monthly bank/card/cash reconciliations

Assisting with yacht insurance and registration, as well as with crew recruitment by advertising vacancies and reviewing applications

About You...

To thrive in this role, you will need:

Previous experience processing payments with a keen interest in accounting

A history of providing excellent customer service

An understanding of data protection concepts

Some knowledge of the maritime and shipping industry would be beneficial

The Reward...

Great salary and benefits

Structured training plan and support, with plenty of opportunities for progression

On-site parking
 

There is an exciting opportunity for a System Support Analyst to join an international wealth management business; you will provide an exceptional standard of application support for internal and external customers.

The Role...

Reporting to the IS Support Manager, you will:

Provide first line support on all tickets raised through the customer service desk, ensuring a timely and accurate response

Create, own and maintain documented procedures to aid the System Support team's functions

Create a knowledge base of 'how to' articles for the customer knowledge base repository

Prioritise and diagnose incidents according to agreed procedures, investigating the cause and seeking resolution

About You...

To really thrive in this role, you will need:

Experience of working in a customer services environment, particularly in life assurance or financial services

An analytical mind-set with excellent problem solving skills

A relevant degree or professional qualification (or equivalent experience)

Basic SQL skill, with a proficiency in the Jira Suite, including Support Desk & Confluence

The Reward...

Competitive salary

Comprehensive benefits, such as pension scheme and private health care
 

An international bank is recruiting for a Junior Feature Analyst; collaborating with your team and key stakeholders, you will deliver value in the form of business outcomes. This is a front line role, working in a team developing the digital channels of the group, i.e. mobile applications and internet banking.

The Role...

Working with client-facing technology, your duties will include:

Participating in discovery workshops to create a shared understanding of user needs and the potential technology solution required to deliver to these needs

Creating relevant analysis documentation resulting from elicitation sessions

Grooming user stories through business interviews, workshops or procedures and map user stories ensuring they come together as a cohesive whole

Managing backlog on behalf of your team, identifying and replacing story requirements

Facilitating iteration meetings and obtaining sign off during these sessions

About You...

To excel in this role, you will need:

A financial services background, with Business Analysis experience

Relevant qualification aligned to Agile methodologies, or a degree in Business Analysis

An analytical mind set and an eye for detail

The Reward...

Highly competitive salary and benefits

Plenty of opportunities for professional development

A trust and corporate service provider is looking for a Senior Manager to work within its Yachting and Aviation division. Responsible for a portfolio of clients, you will nurture professional client relationships to maximise revenue and achieve client retention.

The Role...

Your duties will include:

Acting in a Directorial capacity for client companies

Providing technical advice to clients & staff in complex matters, whilst making use of the internal expertise from in-house tax, compliance and legal teams

Undertaking marketing meetings with potential clients and intermediaries

Contributing to the development of the business and its profitability, both by maximising revenue from existing clients and seeking to win new business

Managing all aspects of staff management for their line reports

About You...

To thrive in this role, you will need:

STEP or ICSA qualification

Comprehensive finance related experience, particularly in a CSP environment

Extensive working knowledge of the Yachting and Aviation Industry

Strong business development skills

The Reward...

Great salary and benefits

Central Douglas location

A trust and corporate service provider is seeking an IT Systems/Support Analyst to provide administration and front line support to its users. It will be your responsibility to maintain hardware, systems software and applications for client machines, whilst also providing support for servers, network infrastructure and telecoms.

The Role...

Essentially, you will:

Assist in maintaining and supporting every aspect of the IT infrastructure for its day to day operation

Actively participate in IT based projects covering hardware, software and business applications

Maintain accurate and complete procedural records, reports, asset details and change control, as well as records and relationships with suppliers and support agencies

Complete routine maintenance tasks to ensure continued functionality and reliability of IT Infrastructure

Install and configure client machine hardware & software, supporting server and network administration

Provide IT training to new and existing employees

About You...

Ideally, you will have:

Previous experience supporting IT for a professional organisation

Relevant qualifications, i.e. appropriate degree

Experience with MS operating systems and user support

Working knowledge of Windows Server 2012/2019, virtual server environment under EXSi:5/6, Mitel Telephony and Sophos Firewall Administration, plus an understanding of SharePoint, Exchange Online & MS SQL, would all be preferred

The Reward...

Great salary and benefits package

Central Douglas location

  • Experience Dependent
An international shipping company and corporate service provider is seeking a Crew Accounts Administrator to take responsibility for the payroll and accounting on a portfolio of vessels.

The Role...

Working in a busy environment, you main duties will include:

Calculating and processing seafarers?£? payrolls and final wages

Processing the crew?£?s monthly home allotments and special allotments, as well as statements to the owners of the vessels

Processing the vessel crew expenses each month and preparing payments to seafarers, whilst reconciling balance sheet accounts

Maintaining the monthly records within the accounting software for your portfolio of vessels

Corresponding and communicating with masters, manning agents, owners and other external parties relating to crew accounting matters

Contributing to other ad hoc projects

About You...

Our client wants a detail-oriented individual with an excellent work ethic. You will need:

Previous experience in a similar role; bookkeeping experience would be advantageous

Some knowledge of Sun Accounts would be beneficial

The Reward...

In addition to the opportunity to join a well-established business, you?£?ll also receive:

Great salary, commensurate with skills and experience

Douglas working location with on-site parking

An outstanding opportunity has arisen to join an award-winning technology company as an Application Developer. You will be responsible for app development for both iOS and Android; this will include developing new features as well as maintaining the existing app on behalf of the business.

The Role...

Essentially, your role will involve:

Designing and building mobile applications for Android and iOS

Collaborating with the SysOps/Dead of New Product Development to define app features

Ensuring quality and performance of the application to specifications

Identifying potential problems and resolving application bottlenecks

Fixing application bugs before the final release

Publishing application on App Stores

Maintaining the code and atomisation of the application

Designing and implementing application updates

About You...

All you will need to thrive in this role is:

Significant proven experience in Android and iOS application development

Reactive Native for UI

Java for Android

Swift and Objective C for iOS

Some knowledge of the technology and telecommunications industry would be beneficial

The Reward...

Great salary and benefits package

A multitude of training and development opportunities

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