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Job Purpose:
Personal Banker required to join an International Banking Group. The role holder will be required to act as first point of contact and provide an exceptional level of service to International Personal Banking clients.

Key Responsibilities:
Provide value through delivering an exceptional level of service to International Personal Banking clients through a variety of channels; phone, E-mail and face to face Builds relationships with customers by understanding the customer and servicing the customer needs appropriately Lives our values by understanding and adhering to all IPB service standards, service charter and service level agreements with internal and external clients Client e-mails and phone calls handled within service level agreements Reviews (reactively) existing client products to determine cross sell opportunities and advise of new products to create stickiness through portfolio diversification Referrals to New business team to support cross sales targets

Skills & Experience:
Ideally possess 1-2 years previous banking experience within a customer service capacity preferably within Financial Services
5 GCSEs with minimum grade C in both Maths and English Language
Exceptional inter personal skills with the ability to build professional relationships

Hours & Benefits:
Business hours and competitive remuneration offered, based in central Douglas

Job Purpose:
Exciting opportunity for a strong administrator to join the Account Servicing Team of an International Banking Organisation on a contract basis to provide support to the Debit Card, Internet Banking, and Static teams

Key Responsibilities:
Maintain and update customer information
Complete debit card related instructions
Ensure information is inputted accurately to a variety of systems
Liaise with internal teams to ensure system information is up to date

Skills & Experience:
Previous experience within banking operations is desirable
5 GCSES with minimum grade C in both Maths and English Language

Hours & Benefits:
Excellent rates of pay, business working hours, Douglas based


Job Purpose:
Exciting opportunity for an experienced business travel consultant to join an international bank to provide end to end travel management services to the group, ensuring staff travel is safe and cost effective.

Key Responsibilities:
Review current travel management policies; where appropriate make improvements to framework to ensure full compliance with travel, entertainment, and expense reimbursement policies
Act as the single point of contact for all travel related matters and resolve issues where required
Book travel for staff across the group
Conclude quarterly reviews of travel management company performance
Review, compare, and renegotiate hotel rates; assist with travel spend benchmarking, analysis aimed at ensuring value for money
Prepare and run travel awareness campaigns

Skills & Experience:
Minimum of 5 years' experience in a similar role
A' Level educated, as a minimum
Background in real estate/travel essential
Able to communicate effectively and precisely
Strong computer skills

Hours & Benefits:
Core business hours, Douglas based employer. Competitive salary in line with experience - benefits package



Job Purpose:
Experienced Business Analyst required to join an International Bank on a 6 month contract; the successful applicant will understand objectives, define requirements and support the identification of solutions that deliver value to stakeholders - enabling change throughout the organisation.

Key Responsibilities:
Capture, validate and document business and system requirements ensuring they're in line with key strategic principles
Interrogate and interpret large volumes of data
Conduct and support feasibility/solution options, and impact analysis
Build, manage and maintain a positive working relationship with stakeholders and 3rd party suppliers across multiple franchises and functions
Identify and analyse operational risk, issues and dependencies around transitional and future state designs

Skills & Experience:
Proven application of business analysis tools and techniques
Experience of delivering business analysis in an IT/Technology function
Relevant professional qualification
Ability to build and maintain successful relationships with stakeholders
Effective communication skills

Hours & benefits:
Full time, core business hours - 6 month contract, competitive rates of pay, parking on site

Job Purpose:
Business Assurance Executive required to join a private wealth company on a permanent basis. The role holder will ensure all front office controls are operating effectively and will act as the first line of defence for the business

Key Responsibilities:
Conduct verification reviews of all regulated advice given in the business to measure the quality of advice and documentation given by advisors
Implement post investment advice procedures
Coordinate and monitor annual reviews for high risk accounts
Assist with management of audit issue resolution
Undertake sample checks of new business received
Assist with ongoing development and improvement of processes


Skills & Experience:
Minimum of a Level 4 investment qualification and experience in an investment manager position
Ideally be CeMAP qualified
Proven experience in banking
Member of an appropriate professional institute
Strong organisational and time management skills with excellent attention to detail

Hours & Benefits:
Full time core business hours - permanent position. Competitive salary & comprehensive benefits package

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