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Job Purpose:
A Payments Officer is sought by an international bank based in central Douglas, on a permanent basis. The role holder will input and send international payments, reconcile bank own accounts, and conduct investigations into missing/problem payments.

Key Responsibilities:
Input and release outward payments.
Manage inward/outward payment queues effectively.
Offer technical specialise support.
Ensure the delivery of exceptional customer service whilst remaining aware of fraud, AML, risks, and regulations.
Act as first point of contact for payment instructions, queries, and complex cases.

Skills & Experience:
Minimum of 5 GCSEs at Grade C or above (inc. Maths & English).
Previous experience in a similar banking/financial/payroll/payments role.
Knowledge of SWIFT, BACS, CHAPS, Faster Payments, AML, and CFT Legislation and Fraud prevention.

Hours & Benefits:
Full time business hours; salary in line with relevant skills and experience; comprehensive company benefits package.

Job Purpose:
Onboarding Officer required for a banking organisation to execute on all onboarding tasks within the team in order to support new account applications to be opened within all service level agreements and captured accurately.

Key Responsibilities:
Run the first funding report in SAP to capture any standard risk applications that have been opened and funded within 48 hours. If funded perform the necessary AML searches via Acuity.
Update the access record with the applicant unique reference number generated in SAP. Send the account confirmation emails to all relevant introducers. Set main account and account waivers in SAP where required for Seafarers. Amend account name in SAP where required.
Complete any required spreadsheet records. Add any requested locks in SAP.
Release items from the SAP queues.
Print and date stamp all emailed applications before the daily cut off.
Log all new applications to the Access Database, Include date received, channel received from and applicants name.
Review risk rate all applicants, nationalities, country of residence and occupation in line with the Compliance Country of jurisdiction List and Client Take on and Maintenance Manual Appendix A and note this on each application form using the stamp/template.
Complete a 4 eye check to ensure the data is accurate, making amendments where required.
Open accounts in Boost once full sign off received. Open personal and corporate accounts directly in to SAP.
Key all corporate account information, account officials and Fatca/CRS details to the Navision system to ensure the overnight screening picks up the relevant names/information.
Upload the sales team codes in to Boost to ensure all of the relevant sales are assigned correctly.
CRS Data Input in to CRS

Skills & Experience:
Experience in dealing with Corporate On-Boarding preferred, although not essential.
Client focused, with excellent communication and interpersonal skills coupled the ability to deal effectively and professionally with a wide range of internal and external clients.
Sound understanding of KYC/DD/AML requirements and risk assessment criteria.
Ability to work under pressure, whilst maintaining/exceeding Right First Time and productivity targets.
A strong Continuous Improvement/Lean mindset.

Hours & Benefits:
Permanent Full time hours.
Salary to be discussed.

Job Purpose:
An international bank is seeking a Client On-Boarding Officer in a permanent capacity. The successful applicant will work closely with the Relationship Management Team to obtain documentation that enables the opening of new accounts, and amendments to existing accounts.

Key Responsibilities:
Ensure that all information, documentation, and Client Due Diligence meets all operational and regulatory requirements.
Process new account applications and amendments in a timely and professional manner.
Create and maintain accurate customer records on company systems.

Skills & Experience:
Previous experience in a similar role within Banking, ideally with a KYC/CDD focus.
Exceptional attention to detail and a high level of risk awareness.
Excellent communication skills and good customer service experience.

Hours & Benefits:
Full time business hours; competitive salary and attractive company benefits package.

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