We are recruiting for a number of exciting new roles in both our clients Customer Services and Investments departments in the South of the Island. All roles will provide an opportunity for individuals to start a rewarding career in financial services with a growing and energetic company
The Role...
Deliver superior customer services to future and existing customers
Provide back office administration for Investment related processes, ensuring that the policy holder valuations are up to date
Answering queries and taking responsibility for processing each enquiry through to satisfactory conclusion
Providing customers with product and servicing information both verbally and written, with high attention to detail and accuracy
Supporting the Administration of the Externally Managed client portfolios, Stock Reconciliations, Dividends and Corporate Actions and and trade settlements
About You...
Excellent written and verbal communication skills
Work well within a very busy team environment
Adaptable
Good planning and organisation skills
Good numerical skills
Solid IT skills
Any relevant work experience in an office or finance sector would be desirable but not essential
The Reward...
Salary based upon experience
Car parking
We have an exciting opportunity for highly motivated and talented sales people to work in our clients expanding team within the Fintech industry.
The Role...
Your daily duties will be varied, but will essentially involve
Dealing with a high volume of incoming and outbound client calls
About You...
Motivated and organised
Excellent communication skills
Naturally good at relationship building and retention
Customer Services and Sales experience, this would be beneficial, but is by no means essential
The Reward...
Modern working environment
Flexible with hybrid working and start and finish times
Great salary, with a fantastic commission structure dependent on your skills and experience
We have a brilliant opportunity to join an award-winning telecoms provider. Due to their rapid and accelerating growth, they're seeking an experienced Customer Service Executive to join their fast-paced departments. This is a shift based role where the hours fall between 7am-8pm on weekdays and 8am-5pm on weekends (either Saturday or Sunday, only one weekend in every three or four, for which you'd have a day off in the week).
The Role...
Your core responsibilities will include:
Developing and using your customer services expertise to identify and resolve customer queries in a timely manner
Handling inbound and outbound calls to our customers, responding to a diverse range of problems and requests
Achieving individual, and contributing to department, SLAs and KPIs ensuring value added service to customers and best practice is followed
Identifying risks and opportunities for improvement, delivering simple, effective ways to improve the service you offer to our customers
About You...
You will need:
Relevant experience and a proven track record in a customer services role
Retentions experience is desirable, but not essential
Excellent communication skills on all levels
Sense of urgency and the ability to work in a fast-paced office environment
Excellent knowledge of Microsoft Office, especially Microsoft Excel
The Reward...
Competitive salary
Market leading benefits package
We have a brilliant opportunity to join an award-winning telecoms provider. They are looking for entrepreneurial and dynamic sales people to join their team. The role of the Business Development Executive is to work closely with the BDMs to generate new business and help develop, engage and motivate the existing network of partners.
The Role...
Your core responsibilities will include:
Identify, develop and follow up new business opportunities
Managing and building relationships with new and existing partners
Creating long term partner opportunities through understanding, targeting and developing the target markets and accounts
Accurately reporting on day to day activities
Identify turnaround partners and working with them to maximise their potential Working with partners and commercial team with the negotiation and execution of new deals.
About You...
You will need:
Have a proven track record in a busy, fast-paced and competitive sales environment
Be ambitious, self-motivated and enthusiastic
A natural passion for sales
A natural ability to build rapport and professional relationships
The Reward...
Competitive salary and OTE
Market leading benefits package