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Job Purpose:
Senior Claims Administrator required to process claim requests, identify and implement processes & support Claims Administrators for a Douglas based Wealth Management company. The successful applicant will have proven experience within a similar role & a commitment to providing outstanding customer service.

Key Responsibilities:
Receive, understand, validate and correctly update amendments to client records
Investigate and reply to any complaints
Monitor workload throughout the area on a daily basis to ensure all work deadlines are met
Ensure all reconciliation items are cleared within set time scales
Accurate and timely payments of withdrawals and surrenders

Skills & Experience:
At least 2 years' experience of working in the finance/life industry
Computer literate; understanding of Microsoft Office
Knowledge of AML/KYC requirements

Hours & Benefits:
Full time core business hours; upon successful completion of probation - comprehensive benefits package

Job Purpose:
A Douglas based Private Wealth Company are seeking a strong administrator to join their policy servicing team to effectively deliver a direct service to clients by processing Servicing requests timely and accurately.

Key Responsibilities:
Check and apply regular premiums to the system
Deal with and understand the Death claim process
Vet, set up and process assignments/notice of interests
Liaise with clients professionally
Identify problem areas and offer solutions

Skills & Experience:
2 years' experience in a similar role within financial services
Detailed knowledge of Microsoft Office
Experience within a customer centric role
Attention to detail

Hours & Benefits:
Full time, core business hours. After successful completion of probation - comprehensive benefits package. Salary in line with experience


Job Purpose:
Assistant Fund Accountant required to join an Asset Management Firm on a 9 month contract to provide accounting and administrative services in relation to the company's funds under management.

Key Responsibilities:
Monitor and maintain all performance fee calculations and performance rebates
Review and authorise daily weekly and monthly fund valuations
reconcile unexplained movements in NAV
Review, monitor and liaise with fund administrators
Document and maintain fund accounting procedures
Produce subscription and redemption reports

Skills & Experience:
Ability to work under pressure and to tight deadlines with a proactive approach
Excellent communication, organisational and technology skills
Proven experience in a similar role

Hours & Benefits:
Salary dependent on experience, full time, core business hours - 9 month contract

Job Purpose:
Exciting opportunity for an experienced business travel consultant to join an international bank to provide end to end travel management services to the group, ensuring staff travel is safe and cost effective.

Key Responsibilities:
Review current travel management policies; where appropriate make improvements to framework to ensure full compliance with travel, entertainment, and expense reimbursement policies
Act as the single point of contact for all travel related matters and resolve issues where required
Book travel for staff across the group
Conclude quarterly reviews of travel management company performance
Review, compare, and renegotiate hotel rates; assist with travel spend benchmarking, analysis aimed at ensuring value for money
Prepare and run travel awareness campaigns

Skills & Experience:
Minimum of 5 years' experience in a similar role
A' Level educated, as a minimum
Background in real estate/travel essential
Able to communicate effectively and precisely
Strong computer skills

Hours & Benefits:
Core business hours, Douglas based employer. Competitive salary in line with experience - benefits package


Job Purpose:
A permanent position for a Bookkeeper to join an established Trust & Corporate Service Provider. The role holder will provide bookkeeping support for the team, which deals with all internal finances, including client billing, banking, payments, reconciliations, inter-company billing, VAT returns with an element of client accounting bookkeeping work.

Key Responsibilities:
Maintaining the bookkeeping for client companies and trusts
Bank reconciliations
Inputting of sales and purchase invoices
Recording investments, including realised and unrealised gains and losses, loan entries and recording assets
Reviewing supporting documentation
Managing foreign currencies
Preparation of VAT return in advance of filing deadlines
Review of VAT returns
preparation of EC sales lists
Managing foreign currencies
Ensuring accounts files are complete and in order
Filing accounts related documentation
preparing ad hoc statements and summaries as required
Assisting with ad hoc projects as required

Skills & Experience:
A knowledge of bookkeeping with practical experience proven (have an awareness of expected output/information in the accounts) - experience of bookkeeping for Aviation and Wealth structures
An understanding of companies and trusts including structures within the CSP sector would be advantageous
Basic knowledge of multi-currencies and bookkeeping for currencies other than sterling
Proficient in the use of Microsoft Office
Good knowledge of Excel
Knowledge of accounting packages useful

Hours & Benefits:
35 hours per week - 9am -5pm
Competitive Rate of pay
Douglas based


Job Purpose:
Exciting opportunity to join a telecommunications provider on an 11 month contract to carry out the testing, and operational analysis of various performance operations.

Key Responsibilities:
Administration of data received from roaming partners, including data entry into switch
Troubleshoot connectivity issues with existing partner base
Provide support in administering roaming test SIM cards, i.e. issuing, audits, removals from system
Monitor and analyse the permanent roaming and silent roaming reporting for input into commercial negotiations

Skills & Experience:
Proven experience within a similar role; understanding of regulatory rules applying to the position
Excellent communication and team work skills
Minimum of 5 GCSEs at C or above including English & Mathematics

Hours & Benefits:
Full time core business hours - 11 month contract. Excellent hourly rate

Job Purpose:
Marketing Assistant sought by an International Life Assurance provider to assist in managing and implementing a corporate sponsorship programme and to help plan and deliver local corporate events.

Key Responsibilities:
Manage the marketing email database and assist with email marketing campaigns
Coordinate the sourcing, supply and distribution of branded merchandise
Maintain stock levels of literature and promotional goods
Provide administrative support to the marketing services team, including processing invoices, record keeping and coordinating literature reviews

Skills & Experience:
A minimum of 1 year's experience working within a Marketing department
Experience of using Microsoft Office
Some knowledge or experience of HTML and Marketing email platforms such as Mailchimp would be an advantage
Minimum of 5 GCSE's with a grade C or above, including English

Hours & Benefits:
Full time, core business hours (35 per week), comprehensive benefits package & parking on site.

Job Purpose:
Senior Administrator sought to join a leading accountancy practice to prepare reports, receive/direct incoming calls and emails, arrange business travel, track expenses and coordinate meeting arrangements.

Key Responsibilities:
Prepare and send audit confirmations
Track and chase correspondence
Perform security checks
Prepare audit planning documents and completion documents
Follow new client take on procedures and annual KYC
Assist with the internal quality checks
Administer client surveys

Skills & Experience:
Minimum of 2 years' experience in an administration role
Compliance / AML experience would be advantageous
Minimum of 5 GCSEs A-C including English & Mathematics
Possess a can do attitude and willingness to learn

Hours & Benefits:
Market rate salary:-
Full time permanent hours 9am-5.30pm


Job Purpose:
An exciting opportunity has arisen to join an international commodity trading division of a US publicly traded company as a Trade Administrator. The successful candidate will work alongside the trading department to support their day to day duties effectively.

Key Responsibilities:
Handle various administrative duties supporting the team
Maintain up to date and relevant information on various systems and update reports accordingly
Conduct market research for various projects

Skills & Experience:
Degree educated in an appropriate subject i.e. Business, Economics or Finance
1 years' experience within office administration is beneficial
Must be a driven individual, with excellent communication skills
Strong numerical ability

Hours & benefits:
Douglas based full time role (37.5 hours per week), comprehensive benefits package. Competitive salary dependent upon experience



Job Purpose:
Experienced Business Analyst required to join an International Bank on a 6 month contract; the successful applicant will understand objectives, define requirements and support the identification of solutions that deliver value to stakeholders - enabling change throughout the organisation.

Key Responsibilities:
Capture, validate and document business and system requirements ensuring they're in line with key strategic principles
Interrogate and interpret large volumes of data
Conduct and support feasibility/solution options, and impact analysis
Build, manage and maintain a positive working relationship with stakeholders and 3rd party suppliers across multiple franchises and functions
Identify and analyse operational risk, issues and dependencies around transitional and future state designs

Skills & Experience:
Proven application of business analysis tools and techniques
Experience of delivering business analysis in an IT/Technology function
Relevant professional qualification
Ability to build and maintain successful relationships with stakeholders
Effective communication skills

Hours & benefits:
Full time, core business hours - 6 month contract, competitive rates of pay, parking on site

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