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Job Purpose:
A Service Desk Technician is sought by a leading international Bank based in central Douglas on a permanent basis. The role holder will contribute to ensure the efficient running of the IT service delivery system across the company.

Key Responsibilities:
Act as first point of contact to the business on behalf of IT on all technology related issues.
Carry out 1st and 2nd line troubleshooting on all IT related problems.
Log and update all incidents and ensure all tickets are updated with any findings and resolutions.
Talk staff/clients through a series of actions, either face to face or over the telephone, to help set up systems or resolve issues.

Skills & Experience:
Microsoft service products experience is essential.
A key understanding and experience of resolving issues from a 1st and 2nd perspective on MS Office suite.
Ability to understand technical information regarding PCs and a full working knowledge of desktop applications.

Hours & Benefits:
Full time business hours (35 hour working week); Salary commensurate with relevant skills and experience; Full company benefits package.

Job Purpose:
A leading Life Assurance and Wealth Management organisation is seeking to fill a number of different Administrative positions within the company. Joining on either a permanent or fixed term contract basis, role holders will act as first point of contact for clients, whether processing initial applications, servicing policies from other providers, or making payments.

Key Responsibilities:
Provide vital administrative support to one of the key business areas.
Respond to all queries promptly and professionally.
Ensure client requests are processed accurately and efficiently.
Present information in an easy to understand way.

Skills & Experience:
Minimum of 5 GCSEs at grade C or above (inc. Maths and English).
Previous experience in a customer service or administrative role.
An understanding of the Financial Services industry is preferred.
Knowledge/experience of AML, KYC, payments/bank transfers is highly desirable.
Confident user of MS Office (inc. Word, Excel, and Outlook).

Hours & Benefits:
Full time business hours based on a 35 hour working week; Salary entirely commensurate with relevant skills and experience; attractive company benefits package.

Job Purpose:
An experienced Investment Administrator is sought by a large Financial Services group based in central Douglas. The successful applicant will support the wider Investment team by the full provision of clerical and investment administration duties.

Key Responsibilities:
Cash management processes.
Fund pricing (internal and external).
Asset trading.
Corporate actions.
Portfolio valuations.

Skills & Experience:
Ideally 2 years previous experience within an Investment area.
Working knowledge of MS Office applications, specifically Excel.
Excellent communication and interpersonal skills (written and verbal).

Hours & Benefits:
Full time business hours (35 hour working week); competitive salary and full company benefits package.

Job Purpose:
Qualified Accountant (ACA/ACCA/ similar) with a number of years PQE experience in work requiring the preparation of accounts to IFRS, is sought for a new role within an International Financial Services Group. The role requires all accounting, tax and reporting responsibilities for a complex client entity including the effective management of the external audit. Previous Audit and Client Accounting experience would be advantageous. Additionally, the role holder will have exceptional communication skills, being used to working professionally and proactively with key internal and external stakeholders.

Key Responsibilities:
All day -to-day accounting and tax compliance responsibilities including management of risk within the accounting function, ensuring the review of processes and that adequate controls are in place.
Managing the external audits of various entities to completion, including proactive liaison with external auditors and other intermediaries.
Preparation of interim reports including ad hoc financial analysis requests, management accounts and other financial statements in accordance with acceptable standards and within agreed service level agreements.
Providing guidance on decision making functions for the client entities within the group's structure, including work on types of investments held.

Skills & Experience:
ACA/ ACCA qualified, with extensive Accounts preparation experience in work to date and strong IFRS knowledge; ideally to have included work within Audit and Client accounting.
Proactive and professional approach, with strong communication skills and excellent analytical and problem solving skills.
Experienced in developing positive working relationships with internal stakeholders across the International business, as well as intermediaries, external auditors and other external stakeholders.
Excellent organisational skills and attention to detail.

Hours & Benefits:
37.5 hours a week, highly competitive salary and benefits package to include car parking.

Job Purpose:
Investment Marketing Support technician required to join an international life group, in a permanent capacity on the Isle of Man in the marketing department. A great opportunity to join an expanding marketing team and learn the fundamentals of fund analysis and content creation.

Key Responsibilities:
Assist the Investment Marketing team with the continuing development and review of the groups investments ranges and fund performance
Creation of insightful marketing materials for both online and offline use
Monitor actions and their impact on fund ranges, assisting in preparation of suitable client and adviser communications
Prepare and update of fund related documents and reports

Skills & Experience:
Minimum of 2 years experience in financial services in an investment related capacity
Excellent written and verbal communication skills and organisation skills
High attention to detail, with the ability to critically analyse large amounts of data
Hold or be working towards a relevant investment or marketing qualification would be advantageous

Hours & Benefits:
Competitive salary, onsite parking and comprehensive benefits.

Job Purpose:
Product Marketing Support technician required to join an international life group, in a permanent capacity on the Isle of Man in the marketing department. A great opportunity to join a an expanding marketing team and product support.

Key Responsibilities:
Assist the product marketing team with the continuing development and support of the groups product ranges.
Maintenance of literature and creation of marketing material for both online and offline use
Analyse and understand the impact of any regulatory changes on the groups products
Competitor analysis


Skills & Experience:
Minimum of 2 years experience in offshore life assurance, preferably with a background or interest in product proposition
Excellent written and verbal communication skills and organisation skills
High attention to detail, with the ability to critically analyse large amounts of data

Hours & Benefits:
Competitive salary, onsite parking and comprehensive benefits.

Job Purpose:
ACA/ ACCA qualified candidate with around 2 years experience within a Senior financial management role with a strong analytical and reporting focus, is sought for a new appointment as Commercial Manager within a leading egaming software development company. The role requires providing detailed analysis and commentary on financial information, through data mining to support commercial planning and decision making.

Key Responsibilities:
Ad hoc reporting and analysis to support commercial decision making.
Provide monthly forecasting reports, highlighting and explaining variances between actuals and budgets.
Prepares detailed analysis and commentary on financial information, identifying trends and issues, as well as opportunities and threats.
Responsible for P&L management and KPI monitoring.
Ensures the smooth operation and accuracy of group financial reporting and budgeting.

Skills & Experience:
ACA/ ACCA qualified with around 2 years experience working in a senior financial management role with a strong analytical focus.
Experienced in data mining and delivering broad reporting requirements, in order to support commercial decision making.
Strong technical I.T. skills; an advanced user of Excel.
Excellent written and verbal communication skills, used to developing collaborative working relationships.
Adaptable and proactive approach, used to embracing change.

Hours & Benefits:
Highly competitive salary and benefits, to include car parking, dependent upon experience and qualifications.

Job Purpose:
A Pensions Administrator is sought by a Financial Services group based in central Douglas in a permanent capacity. The role holder will be responsible for delivering an accurate and timely service to clients and IFAs by processing all service requests within service standards.

Key Responsibilities:
Receiving, validating, and correctly updating amendments to client pensions records.
Receiving, validating, and correctly inputting payments of tax free cash, income drawdown, and remnant payments.
Assisting with New Business processes including transfer in payments and applications.
Assisting with calculating income drawdown illustrations and death claims.

Skills & Experience:
Excellent administration and organisational skills.
Previous customer service experience in a Financial Services business.
Ability to work under pressure.

Hours & Benefits:
Part time - c20 hours per week, with flexibility on how these are worked; Pro rated salary commensurate with skills and experience; Full company benefits package.

Job Purpose:
Risk Specialist (2nd Line) required to join an international life company in a permanent role on the Isle of Man. You are primarily the Risk Advisor supporting the Head of Risk and Chief Risk Officer, in the provision of effective 2nd line oversight.

Key Responsibilities:
Manage the day-to-day relationship between ourselves and the Central Risk function.
Assist our management team to identify and understand any risk drivers.
Take effective action and make appropriate business decisions.
Responsible for overseeing 1st line risk and event capture, escalation and reporting and advising on risk and control assessments.
Supporting the embedding and development of Business Risk Profiles.
Manage a small team of Risk Analysts.

Skills & Experience:
Experienced Risk Professional with hand son experience of enterprise risk management and risk capital management.
Qualification in Risk Management or similar discipline (e.g. Financial Crime) you have a firm grasp of financial products.
Experience of defining and delivering MI.
Reporting and getting involved in risk assurance activities.
Used to engaging with, and influencing, IT experts and business stakeholders to develop robust and value adding risk management IT and reporting solutions.

Hours & Benefits:
Competitive salary and comprehensive benefits.

Job Purpose:
Chief Commercial Officer required to join a global manufacturing business in the Isle of Man. This is a new position created to drive business growth and market share, with full accountability across the organisation reporting into the CEO. This key employer of choice is an AIM listed business, and recognised as the global leaders in their field.

Key Responsibilities:
Develop strategic direction and plans for the Company with regard to all commercial activities, including Sales, Marketing, business development and new product development.
Provide strategic commercial input and leadership.
Develop the company's Sales strategy across key market segments.
Responsible for the management and development of the organisation's Directors.
Develop the Engineering strategy, specifically in relation to new products.
Working through all Functional Directors, ensure all business areas are aligned and working collaboratively to enhance the brand and profitability.

Skills & Experience:
Significant experience in a senior executive position within a global engineering/manufacturing business.
Commercially and financially astute.
Proven leadership and management skills with the ability to optimise team performance and development at Director level.
Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders on a global platform.
Results orientated with the ability to create a plan, to deliver against deadlines.

Hours & Benefits:
Highly competitive salary and benefits package. Relocation package available.

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