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Job Purpose:
An Investment Administrator is sought by a large Wealth Management company based in central Douglas, in a permanent capacity. You'll undertake a wide range of tasks to support the smooth running of the Investment Operations team.

Key Responsibilities:
Stock reconciliations
Asset pricing
Delivering exceptional customer and client service

Skills & Experience:
Previous experience in an investments role is advantageous
Achieved (or waiting to achieve) results at A Level with grades C or higher at GCSE (inc. Maths & English)
Has ideally passed or is studying towards a relevant investment administration certification

Hours & Benefits:
Full time business hours (35 hour working week); Salary commensurate with skills and experience; Full company benefits package


Job Purpose:
An Administrator is sought by the Technical Banking Team of an international bank based in central Douglas. Joining in a permanent capacity, you'll provide full support in the day-to-day management of the International Personal Banking (IPB) credit book and other technical banking operations, while maintaining high service standards, accuracy, and efficiency.

Key Responsibilities:
Address IPB lending related transactional enquiries from both internal and external clients
Prepare and review all regular credit applications received from various distribution channels
Submit IPB lending reviews and renews
Identify and avoid fraudulent transactions and escalate all irregularities
Complete overdrawn account processes, manage unauthorised excesses, and issue notice to close mailings

Skills & Experience:
Experience within a banking environment, preferably with exposure to credit administration, is essential
Minimum of 5 GCSEs (inc. Maths & English)

Hours & Benefits:
Full time business hours; Salary commensurate with relevant skills and experience; Full company benefits package

Job Purpose:
Regulatory Manager required to join an International Life Company due to expansion within the business. This is a permanent position based on the Isle of Man supporting the Head of Risk & Compliance. Primary role is to provide technical advice on the interpretation of rules and regulations (insurance & AML) applicable to the world wide business.

Key Responsibilities:
Responsible for ensuring all Conduct and Regulatory compliance requirements are documented, understood and within risk appetite
Manages the identification of regulatory developments, understands their impact on the business and recommends controls and actions for their implementation
Manages the relationship between compliance and various business units
Identifies emerging issues and develops solutions whilst remaining compliant and within risk appetite
Proactively supports the Head of Risk and Compliance in the development of strong conduct and regulatory relationships
Responsible for providing day-day advice on conduct and regulatory matters
Responsibly for ensuring all compliance logs, policies and procedures are maintained, revised and current
Responsible for the production of conduct and regulatory MI

Skills & Experience:
A professional qualification is desirable or be working towards one
At least two years experience in a similar role
Strong business understanding and knowledge of the offshore Life Industry
Technical expertise in the understanding and interpretation of IOM regulatory requirements and a working knowledge of Hong Kong ILAS Code, Monetary Authority of Singapore Rules and UAE Insurance Authority requirements
Experience of dealing with regulators
Strong oral and written communication skills

Hours & Benefits:
Competitive salary and comprehensive benefits


Job Purpose:
Compliance Monitoring Analyst/Manager required to join an International Bank, in a permanent capacity on the Isle of Man reporting into the Head of Monitoring. Primary role is to undertake end-to-end independent compliance monitoring from pre-planning through to closure of findings.

Key Responsibilities:
Compliance monitoring planning and execution
Compile qualitative monitoring reports for each review undertaken recommend mitigation actions to
Document findings, timeframes and responsible people for the agreed actions in mitigation of the findings
Maintain the Breaches and Complaints database
Coordinate Compliance training both internal and external
Manage requests for information from the internal, external auditors and the regulators
Subject matter expert and approver of all financial promotional material
Establish and maintain relationships with various stakeholders
Monitor regulation, legislation and industry updates

Skills & Experience:
Significant experience in a compliance position within financial services
Hold or working towards a compliance/risk related professional qualification
Valid and valuable experience of compliance monitoring
Excellent stakeholder experience

Hours & Benefits:
Market rate salary and comprehensive benefits

Job Purpose:
An experienced Personal Lines Manager is sought by a leading island Insurance company, on an initial three month FTC basis
Based in central Douglas, you'll manage your own workload and ensure staff under management are providing quotations, adjustments and handling renewals using standard personal insurance products

Key Responsibilities:
High level involvement in meetings/conference calls relating to Personal Lines insurance
Continue to develop excellent working relationships with clients to promote customer satisfaction
Implement and maintain the highest level of client administration
Ensure related admin work is appropriately and fairly assigned and delegated to the team

Skills & Experience:
Previous experience within Insurance, ideally in Personal Lines, is essential
Knowledge of CDL is advantageous
Experience managing a small team

Hours & Benefits:
Full time business hours; Highly competitive hourly rate

Job Purpose:
IT Core Banking Systems Analyst required to join an International Bank on the Isle of Man in a permanent capacity. Primary role is to delivering technical support for relevant platforms, activities and processes

Key Responsibilities:
Provides technical and direction in support of IT systems
Takes ownership for service in the areas of specialist knowledge, keeping the customer at the forefront
Drives continuous improvement of existing processes and procedures in the areas of specialist knowledge
Aids the development of colleagues by sharing expertise and specialist knowledge
Is responsible for larger, more complex, and/or more risk-exposed services
Ensure that all required documentation for the effective management of Technology Environments is completed to ensure compliance to Bank Standards & Policies
Provide technical SME support on assigned projects (eg code deployment & fault find)
Participate in out of hours on-call rota for Middleware & Wintel platform ensuring that key services remain operational 24/7
Manage & resolve 2nd line calls for the Middleware team, as required

Skills & Experience:
Experience of working in a Technology Operations environment
Technical skills (includes platform, technology, products and domains)
Advanced knowledge of one or more Service Management disciplines
Relevant industry standard toolsets and processes to drive up customer service within an IT environment
A basic understanding of WebSphere & Red Hat Linux platforms
Project coordination skills

Hours & Benefits:
Competitive salary and comprehensive benefits

Job Purpose:
IT Core Banking Systems Technical Lead required to join an International Bank on the Isle of Man in a permanent capacity. Primary role is to take the lead role in delivering technical support for relevant platforms, activities and processes

Key Responsibilities:
Provides technical leadership and direction in support of IT systems
Takes ownership for service in the areas of specialist knowledge, keeping the customer at the forefront
Drives continuous improvement of existing processes and procedures in the areas of specialist knowledge
Aids the development of colleagues by sharing expertise and specialist knowledge
Is responsible for larger, more complex, and/or more risk-exposed services
Ensure that all required documentation for the effective management of Technology Environments is completed to ensure compliance to Bank Standards & Policies
Provide technical SME support on assigned projects (eg code deployment & fault find)
Participate in out of hours on-call rota for Middleware & Wintel platform ensuring that key services remain operational 24/7
Manage & resolve 2nd line calls for the Middleware team, as required

Skills & Experience:
Experience of working in a Technology Operations environment
Technical skills (includes platform, technology, products and domains)
Advanced knowledge of one or more Service Management disciplines
Relevant industry standard toolsets and processes to drive up customer service within an IT environment
A basic understanding of WebSphere & Red Hat Linux platforms
Project coordination skills

Hours & Benefits:
Competitive salary and comprehensive benefits


Job Purpose:
Senior Trust and Company Administrator, with upwards of 5 years experience is sought by a growing International Fiduciary Service Provider. Candidates will ideally be ICSA/ STEP qualified or alternatively be qualified through experience and will fulfil Key Person responsibilities. This role can be fulfilled on a full time (37.5 hours) or slightly reduced hours basis, upwards of 33 hours a week. Applicants will have Senior Administration experience in the management and administration of a diverse portfolio of client entities, with strong statutory and regulatory understanding to include FATCA and CRS and with a positive track record in client relationship management.

Key Responsibilities:
The proactive and professional administration of a diverse portfolio of client entities, to include awareness of evolving regulatory and other matters and their impact upon client structures
Keeping accurate and up to date records in accordance with appropriate statutory and regulatory requirements and internal policies and procedures
Key Person responsibilities within the team and signatory on client entity bank accounts, if requested
Strong client relationship management skills, experienced in liaising with clients and third parties
Experienced in managing chargeable time, invoicing and the timely payment of fees

Skills & Experience:
Experienced Senior Trust & Company Administrator, with around 5 years experience in a similar role
Either qualified by experience, studying towards or having completed a professional qualification such as STEP or ICSA
Key Person responsibilities and signatory on client entity bank accounts, if requested
Excellent communication and organisational skills, used to working autonomously as well as part of a team and developing strong client relationships
Maintains up to date knowledge of appropriate statutory and regulatory requirements

Hours & Benefits:
37.5 hours a week, although applicants seeking upwards of 33 hours a week, may also be considered. Highly competitive salary and benefits package, dependent upon experience and qualifications.

Job Purpose:
Experienced Trust and Company Administrator required to join a growing team within an International Trust and Corporate Service Provider. Ideally applicants will be studying or already be qualified ICSA/ STEP, but it is essential that individuals must have previous experience of the administration of a diverse portfolio of trusts and companies, to include understanding of statutory and regulatory requirements (e.g. FATCA/ CRS) and the maintenance and development of strong working relationships with clients.

Key Responsibilities:
Effective management of a diverse portfolio of client entities, including trusts, companies, foundations, partnerships and other entities
Keeping accurate and up to date records in accordance with appropriate statutory and regulatory requirements and internal policies and procedures
Professional liaison with clients and third parties
Experienced in working in a time-chargeable environment, including issuing invoices and ensuring the timely payment of these

Skills & Experience:
Experienced Trust & Company Administrator, with strong administration and organisational skills, able to work both independently as well as part of a team
Qualified by experience or the holder of STEP or ICSA; professional studies would be supported if this is an area of interest
Excellent client relationship management skills, used to working in a busy environment and undertaking diverse role responsibilities
Maintains up to date knowledge of appropriate statutory and regulatory requirements, e.g. FATCA/ CRS

Hours & Benefits:
37.5 hours a week, although applicants seeking upwards of 33 hours a week, may also be considered. Salary, dependent upon experience and plus benefits.

Job Purpose:
An international Life Assurance organisation based in Douglas are seeking a Senior Administrator, to join their Pricing & Rebates team, in a permanent capacity. You'll assist the team leader in managing daily pricing activities, and manage the daily, monthly, and quarterly rebate processes

Key Responsibilities:
Prepare and investigate the daily pricing unit reconciliation
Maintain the accuracy of pricing data within company systems, using Xceptor
Ensure correct invoices are sent for the receipt of rebates
Accrue correctly for expected rebates and apply them to both policyholders and funds

Skills & Experience:
Minimum of 5 GCSEs Grade C or above, including Maths and English
Advanced MS Excel skills
Unit pricing experience is advantageous but not essential
Knowledge of Xceptor is beneficial
An understanding of rebates is required

Hours & Benefits:
35 hour working week (the hours for this position are 10:00-18:00 Monday to Friday); Salary commensurate with skills and experience; Full company benefits package

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