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We have a number of exclusive opportunities for a range of talented Senior Administrators with a background in Life Assurance, to join our client’s growing Investment Operations Department.  You’ll be focussed on service excellence and quality output, in a range of technical areas including maintenance, settlements, dealing and claims. 

What we are looking for:
Passion for delivering customer & stakeholder-centric solutions
Ability to operate in a fast-paced, dynamic environment and able to work accurately under pressure 
Proactive attitude, logical problem solving skills and can do approach
Strong attention to detail and enjoys delivering quality outcomes
Demonstrates enthusiasm and a positive approach to their working performance
Articulate and possessing excellent communication skills
Strong team player who is able to work with limited supervision and inspire others

The rewards:
Competitive salary & benefits
Great environment, support & training
Collaborative, responsible culture & progressive business approach
Onward personal & career development

If you have previous experience working within Life Assurance and are keen to explore opportunities with a leading global business with a progressive outlook & collaborative culture, we would be keen to hear from you.  This business is passionate about offering staff onward development and the opportunity to build a rewarding career.

Job Purpose:
Investment Operations Manager required to support the transformation and future growth of an international life assurance provider on a limited term 2 year contract. The successful candidate will lead, manage and develop the Dealing, Settlement and Governance teams ensuring high quality, professional services are provided to all external and internal clients.

Key Responsibilities:
Oversee the operational functions of the area to ensure that the agreed performance, productivity and efficiency targets are consistently achieved
Maintain a focus on continual improvement in respect of customer service, quality and delivery, along with process excellence, ensuring that costs remain appropriate
Lead and develop direct reports, championing talent management and transparency; embedding a culture of customer first, continuous improvement and professionalism
Build relevant smart goals with your team and identify potential issues early, ensuring the right support is in place
Manage and oversee the processing of customer service communications, in an accurate and timely manner

Skills & Experience:
Previous experience within a similar Financial Services role is essential, with full understanding of regulatory, professional and legal requirements
Life assurance experience with a full understanding of the industry
Excellent relationship management skills with the ability to work collaboratively within a Management Team, as well with internal stakeholders
Able to provide strategic input arising from trends and discussion groups, including recommendations for subsequent action plans
5 GCSEs (including English and Maths) at grade A* - C (or equivalent)

Hours & Benefits:
Full time, core business hours. 2 year fixed term contract. Salary in line with skills & experience

Job Purpose:
Website Assistant required to join an expanding team at Global Life Assurance organisation. The role holder will be responsible for maintaining and publishing all content for a variety of internal and external websites.

Key Responsibilities:
Produce regular reports on website usage & performance
Build maintain and publish content
Assist in the production of online banner advertising

Skills & Experience:
Previous work experience using HTML5 & CSS3, Google Analytics, Photoshop, Acrobat and Illustrator
Proven track record of maintaining and developing corporate websites
Strong Organisational Skills

Hours & Benefits:
Full time core business hours, competitive salary and benefits package

Job Purpose:
Settlements administrator required to join an international life organisation to ensure the timely trade settlement of all investment transactions and to accurately administer external custodian accounts and custody records.

Key Responsibilities:
Receive / chase and input all deal confirmations and contract notes within agreed procedures and time scales to ensure that trades settle within deadlines and do not incur late fees.
Input and assist with the checking of all Investment related transactions accurately and in line with system access rights and agreed procedures.
Allocate all settlement proceeds and deposit maturities received in line with agreed procedure and reconciliation guidelines ensuring that coverall renunciations are in place where possible.
Administer cash and stock settlements, including the failed trades report to ensure they are made in a timely and accurate manner in line with the authorisation matrix and do not incur late settlement fines.
Accurately set-up, monitor and maintain both new external cash deposits and maturities/roll-overs in line with dealer instructions and within agreed time scales.
Assist the Team Leader in the delivery of cross training within the team and the widerbusiness.
Act as a form owner for the team, ensuring the timely distribution and update of the appropriates forms within the agreed service standards.

Skills & Experience:
Previous experience in a similar role within financial services, ideally within Investments.
Study towards attainment of IOC is desirable but not mandatory.
Ability to articulate thoughts and ideas in a clear and confident manner.

Hours & Benefits:
Full time permanent hours.
Salary dependent on previous experience.

Job Purpose:  
A leading Life organisation currently has an immediate opening for a seasoned IT Infrastructure Engineering Analyst, with a strong focus on IT Security.  You will be working within a rapidly-changing environment, and should possess the capacity to be a significant contributor in crafting and maintaining the group’s next generation, on-premise Data Centre and Network.

Key Responsibilities: 
Assessment and implementation of new technical solutions in line with business and company standards
Troubleshooting issues across the entire stack: Hardware, Software, application and network
Provisioning of support and expertise to the Service Desk and other teams within IT and to the business in general
Contributing to out-of-hours cover

Skills & Experience:
Previous specialism in IT security, having experience and qualifications in some or all of Cyber Essentials, ISO27001, NIST, PCI DSS and HIPAA
Strong knowledge and experience of Networking, Switches, LAN, vLAN, WAN, Routing, Firewalls etc
Strong knowledge and experience of Cyber Security defence best practices
Strong knowledge of Microsoft Active Directory, Exchange, Server and PC O/S

Hours & Benefits: 
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Attractive company benefits package
 

Job Purpose:  
A leading global life assurance organisation is currently seeking an Investment Marketing Analyst to join their Specialist Investment Marketing Team. The successful candidate will assist the team in continuing to develop & review the group’s investment ranges, including distribution of group fund performance and the creation of insightful marketing material. 

Key Responsibilities: 
Analysis and review of the internal fund ranges
Designing and maintaining MI in relation to the fund ranges
Monitoring corporate actions and their impact on our guided fund ranges; assisting in the preparation of suitable client and adviser communications, both physical and web based
Preparation and update of fund related literature 

Skills & Experience:
Demonstrable experience in financial services in an investment-related capacity
Have a high level of attention to detail with the ability to critically analyse large amounts of data succinctly for consideration by senior management
Highly skilled at using Microsoft Excel to analyse large amounts of data, including the use of pivot tables, macros and formulae to automate solutions
Highly skilled at producing engaging presentations with Powerpoint and/or other tools

Hours & Benefits: 
Full time core business hours, competitive salary and benefits package
 

Job Purpose:
SEO /Social Media Assistant required to join a Financial services organisation to assist in implementing the search engine optimization strategies and help produce content for social media channels

Key Responsibilities:
Apply on page optimisation for improved SEO performance
Monitor internal and external links to the website
Creating engaging content for various social media platforms that include LinkedIn, Twitter, Facebook and Instagram in line with brand guidelines
Monitor and engage with the Social Media audiences to encourage positive reviews and further engagement
To increase follower base across all social media channels
Keep up to date with social media trends and developments
Maintain and looking for opportunities to improve online brand reputation

Skills & Experience:
Previous experience of working in digital marketing - SEO or Social Media is preferred
An understanding of how search works, and a knowledge of SERPs demonstrate a familiarity withbasic SEO principles
Good working knowledge of, Excel/Word/PowerPoint, SEO tools like Google Analytics/Webmaster tools, MOZ, google trends etc.
knowledge and experience of using Photoshop would be an advantage but is not essential

Hours & Benefits:
Full Time permanent hours
Competitive salary and Benefits package
 

Job Purpose:
Senior administrator required to join the claims department of an international life assurance provider on a permanent basis. The successful applicant will actively be engaged in the claims process for customers; whilst demonstrating aproactive and positive desire to deliver the best possible customer experience.

Key Responsibilities:
Undertake administration duties relating to the withdrawal process stages for the IOM and Dublin office whilst proactively contributing to designing and delivering the most positive experience for customers
Identify, understand and collate customer needs, requirements and feedback
Engage and collaborate with peers across the wider group to ensure experiences are shared in order to supportthe positive customer journey throughout all business areas

Skills & Experience:
Experience within a life assurance environment is essential
Demonstrates enthusiasm and a positive approach to work
Articulate and possess excellent communicationskills
Logical and organised approach to work
Minimum 5 GCSES grades A* - C 

Hours & Benefits:
Salary in line with skills and experience. Full time, core business hours
 

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