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Job Purpose:
IT professional required to join a telecommunications company in a permanent capacity, on the Isle of Man as a Professional Services Solutions Engineer. Primary role is to install and test communications products and services on customer premises.

Key Responsibilities:
To install, test and develop communications products and services located primarily on customer premises.
Delivery of customer premises communication and application solution requirements.
Working closely with experienced solution consultants and assist in the service strategy, design, planning and execution of solutions.
Assist the Sales teams in the pre-sales and design duties of “Small and Medium Enterprise” customer and solutions.
To coordinate and liaise with manufacturers and suppliers associated with the deployment and ongoing support.

Skills & Experience:
A sound and solid understanding of telecommunications and application delivery methodologies.
Minimum requirement to maintain at least one of the following associate level qualification strategically in Cisco, Mitel, Microsoft or VMware.
Extensive product knowledge covering Cisco, Mitel, VM, Application and other industry standard solutions.
Passionate commitment to technology, quality and success.

Hours & Benefits:
Competitive salary and comprehensive benefits. Out of hours call out rota to be discussed during initial interview.

Job Purpose:
Analytics & Systems Developer required to support the existing lead SQL developer & lead reports developer to design, implement & maintain external client databases & reporting suites.

Key Responsibilities:
Creating reports for various external clients.
Spot problems and informally present your solutions to these problems to your peers before you implement them.
Code test & debug new services.
Liaise with stake holders.
Create supporting documentation and demonstrate a willingness to learn/adapt to new problems.

Skills & Experience:
Ideally hold or studying towards a professional Software qualification.
Previous experience in developing would be an advantage.
Technical knowledge within:
Microsoft Power Bi, Tableau or equivalent
SQL Server 2014
T-SQL (Stored Procedures + Views)
Windows Services
C#
Visual Studio 2012
.NET 4+
MVC3/4/5 (Razor Engine)
NuGet Packages

Hours & Benefits:
Salary dependent on previous experience

Job Purpose:
IT Infrastructure Security Lead required to join an expanding international life group, in a permanent capacity based on the Isle of Man. Primarily you will lead the Implementation, processes and projects to address IT infrastructure and information security operational needs.

Key Responsibilities:
Works in partnership with local stakeholders and Group Information Security to align processes and requirements. Updates and delivers status of security initiatives; develops plan to remediate gaps, and supports audit initiatives.
Act as security lead on multiple projects simultaneously. Ensure that project objectives are delivered on time and meet stakeholder expectations for quality.
Ensure that all infrastructure components are fully supportable and secure.
Pro-actively identify areas of the infrastructure for improvement and develop project plans and drive the execution of these plans to ensure project success. Provide practical support/systems engineering for improving the maturity and function of the infrastructure. Report on identified risks.
Act as an expert in multiple technology areas, conducting reviews and initiating change in order to contribute to continuous improvement of services to internal and external customers.
Provide subject matter expertise, evaluating proposals and recommending available solutions.
Provide specialist advice to address specific security queries from colleagues and internal clients and design/develop and deliver appropriate solutions, in line with group policies and processes and regulatory requirements.
Coordinate implementation and support of processes, supplier interactions, application security, and incident response and ensure processes are documented.
Ensure business continuity and disaster recovery capabilities.

Skills & Experience:
Relevant professional experience in IT Infrastructure and Information Security.
Demonstrable Cisco (LAN/WAN), VMware (ESXi), Security (Checkpoint, Cisco ASA) and Microsoft (Server 2012/2016, Active Directory) skills are essential for the role.
Qualifications such as Certified Security Analyst, Certified Ethical Hacker, Citrix Netscaler, Citrix XenApp, Citrix XenDesktop, CISSP, CISM, Cisco Security, Checkpoint, ITIL are preferred but not essential.
Palo Alto experience preferred but not essential.
Strong analytical, problem solving and communication skills.
Strong knowledge of information security concepts and current information security trends and practices.
Proactive self starter and able to work autonomously.
Strong collaboration and interpersonal skills.
Track record of successfully implementing new technology into complex IT infrastructure.
Desire to provide excellent customer service.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
Excellent contract opportunity for an experienced professional that holds a recognised accountancy qualification or compliance qualification to join an established public sector division.. The role holder will be responsible for supporting the Director of Finance in the management and delivery of the department's financial governance, with specific responsibility for reviewing the recent changes in the Isle of Man's Financial Regulations and take action to address any deficiencies to ensure compliance.

Key Responsibilities:
Assist in the development and implementation of a programme of review of financial practice and procedures in accordance with the Isle of Man Financial Regulations to ensure compliance.
Co-ordinating the changes required in Departmental and corporate finance processes and initiatives, liaising with external providers and other stakeholders as required.
Day to day responsibility for the progression of the Financial Regulation Compliance and projects.

Skills & Experience:
Minimum of 3 years' experience of working within a finance environment (public or private sector).
Track record of problem solving and innovation.
Experience of delivering services through effective working with a range of partners and stakeholders.
Experience of corporate governance.

Hours & Benefits:
Full time working pattern with flexi-time, part time hours will also be considered, excellent rate of pay- market competitive, Douglas based.

Job Purpose:
Experienced and qualified Project Manager sought by an International Life Assurance company for a 12 month contract opportunity. The role holder will be responsible for managing and delivering large / complex projects or programme work-streams in order to meet business objectives.

Key Responsibilities:
Responsible for shaping and developing the project approach.
Applies and champions the appropriate project management discipline, i.e. planning, resourcing, monitoring, reporting and risk, issue and dependency management.
Establish an effective project organisation structure and responsible for shaping, building, development, management and motivation of the project team. Produce and manage project budgets, ensuring that spend is in line with agreed plans, that accurate forecasts are produced and agreed benefits are realised.
Responsible for overall project planning & management of resources required (including contingency planning) to deliver the projects.

Skills and Experience:
MSP, Prince2, APMP qualified- desirable.
Background in IT development or IT architecture.
Detailed knowledge of the technical infrastructure of the key systems of at least one business unit.
Comprehensive understanding of software development procedures and practices.
Comprehensive understanding of the IT development lifecycle.
Proven capability to solicit and compile sound IT delivery estimates for systems change and implementation.
Proven Project Management expertise in the delivery of IT system developments.
The successful applicant will be used to successfully managing budgetary responsibilities.
Proven leadership and relationship management experience.
Individuals should have a proven track record in managing complex & technical projects to meet business objectives.

Hours & Benefits:
Competitive rates of pay, Parking on site, Structured working pattern.

Job Purpose:
Business Analyst required to join an expanding Life Company. This is a key role in the methodical investigation, analysis, review and documentation of all or part of the business in terms of business functions and processes.

Key Responsibilities:
Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration.
Facilitates scoping and business priority-setting for change initiatives of medium size and complexity.
Discover and analyse requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.
Support programme or project control boards, project assurance teams and quality review meetings.
Provides basic guidance on individual project proposals
Define, documents and carries out small projects or sub-projects. Alone or with a small team, actively participating in all phases. Identifies, assesses and manages risks to the success of the project.

Skills & Experience:
Minimum of 3 years' experience as a Business Analyst within financial services
Excellent problem solving skills.
In-depth knowledge of Microsoft Office Applications (i.e. Word, Outlook, Excel and PowerPoint).
Testing/Analytical skills - Thinking Interprets quantitative and qualitative information to achieve a business-related objective. Produces effective solutions to complex problems. Identifies underlying trends and issues and does not always stop at initial answer. Systematic and logical.
Basic SQL Skills.
Experience of formal system analysis and design methodologies.
Ability to work under pressure.
Ability to achieve tight deadlines.
Excellent communication skills (written & verbal).
Business Analysis or Testing Qualifications, e.g. ISEB or IIBA.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
A Systems Infrastructure Engineer is required to join an established Private Wealth Management Organisation on an initial 3-6 month contract basis. The role holder will primarily be responsible for the development and maintenance of the Enterprise Wide Infrastructure.

Key Responsibilities:
Involved in project work and will provide support to the Senior Systems Infrastructure Engineer.
To provide third party support to the other IT Systems departments as well as maintaining and building relationships with other departments and third party service providers.

Skills & Experience:
Highly motivated with a minimum of three years in a Systems Infrastructure role.
Experience in managing/maintaining complex and Business Critical infrastructure systems:
Enterprise Level Storage Systems
Enterprise Wide Network Switching and Routing
Enterprise Level Anti-Virus
Enterprise Telephony Solutions
Enterprise Security Gateways/Appliances
Extensive knowledge of technical and operational procedures and processes that are in place within the Systems Department.
Good knowledge of industry standards and frameworks

Hours & Benefits:
Structured working pattern- core business hours.
Competitive pay rates.
Based in central Douglas.

Job Purpose:
Business Analyst Team Manager required to join an expanding international life company, in a permanent capacity on the Isle of Man. Primary focus will be to lead a team of Business Analysts identifying, documenting and implementing process improvements.

Key Responsibilities:
Leader in the exponent of change, managing a team of Business Analyst, identifying, documenting and implementing process improvements.
Providing support for larger projects.
Coaching, reviewing and encouraging growth in the team.
Defining best practices for the team ensuring that process reviews, business requirements and user acceptance plans are completed in a consistent manner.
Planning and resource allocation to make sure that projects have the right level of support from the Business Analyst team.
On boarding and training of new team members.
Assist with business and market research in terms of existing and new developments.
Where required act as Business Analyst lead on projects.
Manage smaller projects.

Skills & Experience:
Wealth of experience within an analyst role preferably within financial services.
Experience of managing a team of at least four staff.
Excellent written and oral communication skills.
Ability to build and maintain business relationships.
Proven experience of delivering business improvements and efficiencies.
Good facilitation, presentation, and report writing skills.
Experience of systems methodologies e.g. Waterfall and/or Agile.

Hours & Benefits:
Competitive salary and benefits.

Job Purpose:
A Technical Support Engineer is sought by an eGaming company, on a permanent basis. Based in central Douglas, the role holder will support a busy team of traders, providing and assisting with their IT needs and requirements.

Key Responsibilities:
Installing and configuring hardware operating systems and applications.
Maintaining systems and networks.
Responding to both internal staff and external client IT queries.
Providing full on-site IT support.

Skills & Experience:
Previous practical experience in a similar IT support position.
Ideally holding a CCNA/MCP certification.
Experience in the eGaming industry, or with an online sportsbook company, would be advantageous.
Excellent communication skills, able to communicate with staff at all levels.
A genuine interest and aptitude for IT.

Hours & Benefits:
This role operates on a shift pattern basis - flexibility for evening, weekend, and public holiday work is essential; competitive salary and full company benefits package.

Job Purpose:
Business Analyst required to join the project team of an international life organisation on an initial contract basis , your primary focus will be a leader in the exponent of change, identifying, documenting and implementing process improvements. The successful candidate will have an important role providing support work for larger projects.

Key Responsibilities:
Ability to carry out and facilitate process reviews in clear and concise manner and to document and present findings accordingly.
Ability to interpret business requirements and reproduce them in a structured document which can be readily understood by business and technical users which in turn enables the company to deliver business benefits on time, within budget and to agreed quality standards.
Assist with business and market research in terms of existing and new developments.
Produce user acceptance testing plans and scripts.
Implementation planning on any enhanced or new system developments.
Share knowledge and skills in practical application of business analysis.
Managing smaller projects.

Skills & Experience:
Significant experience as a business analyst within financial services - minimum 4 years
Experience using a variety of requirements elicitation techniques.
Experience of modelling techniques.
Excellent written and oral communication skills.
Ability to build and maintain business relationships.
Proven experience of delivering business improvements and efficiencies.
Good facilitation, presentation, and report writing skills.
Hold or studying towards a related professional qualification, BCS International Diploma in Business Analysis.
Expert knowledge of industry best practices for requirement engineering.
Experience of Waterfall and Agile methodologies.
Clearly demonstrate understanding of the project lifecycle.

Hours & Benefits:
Standard Working hours 9am - 5pm.
Excellent rates of pay- market competitive.
Parking on site.
Douglas bases.

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