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Job Purpose:
Experienced Support Technician required for a small but busy software provider based in Central Douglas, with recent experience within an administration and customer services position.

Key Responsibilities:
First line support via telephone, email and face to face
Sales / costing tracking
New client installation, training and on boarding services
Accounts Liaison, Billing and Costing services
Dealing with advance Payroll queries

Skills & Experience:
Knowledge of Tax, Social security and payroll services in the UK, IOM and Channel Island jurisdictions would be beneficial
Exceptional customer service experience
Previous and recent administration experience
You must be highly methodical and organised

Hours & Benefits:
Central Douglas based employer, competitive salary

  • To Be Discussed

Job Purpose:
Experienced Software Engineer required to join a trust & corporate service provider on a permanent basis, the role holder will have experience with .Net development and a good understanding of web based client & server application development.

Key Responsibilities:
Analyse, support and maintain legacy systems, whilst developing new systems
Deliver customer centric solutions
Support and maintain legacy systems, and implement creative, yet realistic solutions
Ensure the group comply and meet obligations, safeguarding from potential risks
Keep up to date with the latest trends and solutions
Adhere to standards, procedures and controls within a PCI regulated environment

Skills & Experience:
Experience with .NET Development
Sound knowledge of C#, .NET Core, MVC, Web API, React, SQL Server & MySql
Good understanding of web based client / server application development is essential
Knowledge of Linux & Virtualisation
Experience building and supporting servers is desirable

Hours & Benefits:
Full time, core business hours ?£" salary in line with experience.

Job Purpose:
Database Analyst required within a life organisation to put in place and aid in the enforcement of a strategy for developing and maintaining UWS databases and ensure the acceptable performance, stability, availability and governance of those databases.

Key Responsibilities:
Database performance - Play an influential role in monitoring and tuning of UWS databases to ensure performant and operational databases. Report and advise on performance bottlenecks and suggested solutions
Operations and Support - Resolve systems issues related to database malfunction Document issues and analyse usage in order to put in place preventative measures to reduce downtime
Methods and Procedures - Provide significant input into the development, improvement and implementation of effective methods and procedures relating to: Database design, maintenance and use, Data storage and backup strategy, Database recovery policy and DR procedures, Database access and user privileges and Data protection, encryption and disposal
Governance - Periodically review UWS procedures related to the storage, access, disposal and use of data

Skills & Experience:
Experience in a database administration role is beneficial
General knowledge of all aspects of information technology infrastructure hardware and software and a good understanding of current developments in information systems
Experience with Oracle and SQL server would be advantageous
Knowledge of data warehouse solutions and development

Hours & Benefits:
Office hours and Competitive salary

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