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Job Purpose:
Business Analyst required to join an expanding Life Company. This is a key role in the methodical investigation, analysis, review and documentation of all or part of the business in terms of business functions and processes.

Key Responsibilities:
Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration.
Facilitates scoping and business priority-setting for change initiatives of medium size and complexity.
Discover and analyse requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.
Support programme or project control boards, project assurance teams and quality review meetings.
Provides basic guidance on individual project proposals
Define, documents and carries out small projects or sub-projects. Alone or with a small team, actively participating in all phases. Identifies, assesses and manages risks to the success of the project.

Skills & Experience:
Minimum of 3 years' experience as a Business Analyst within financial services
Excellent problem solving skills.
In-depth knowledge of Microsoft Office Applications (i.e. Word, Outlook, Excel and PowerPoint).
Testing/Analytical skills - Thinking Interprets quantitative and qualitative information to achieve a business-related objective. Produces effective solutions to complex problems. Identifies underlying trends and issues and does not always stop at initial answer. Systematic and logical.
Basic SQL Skills.
Experience of formal system analysis and design methodologies.
Ability to work under pressure.
Ability to achieve tight deadlines.
Excellent communication skills (written & verbal).
Business Analysis or Testing Qualifications, e.g. ISEB or IIBA.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
Business Analyst Team Manager required to join an expanding international life company, in a permanent capacity on the Isle of Man. Primary focus will be to lead a team of Business Analysts identifying, documenting and implementing process improvements.

Key Responsibilities:
Leader in the exponent of change, managing a team of Business Analyst, identifying, documenting and implementing process improvements.
Providing support for larger projects.
Coaching, reviewing and encouraging growth in the team.
Defining best practices for the team ensuring that process reviews, business requirements and user acceptance plans are completed in a consistent manner.
Planning and resource allocation to make sure that projects have the right level of support from the Business Analyst team.
On boarding and training of new team members.
Assist with business and market research in terms of existing and new developments.
Where required act as Business Analyst lead on projects.
Manage smaller projects.

Skills & Experience:
Wealth of experience within an analyst role preferably within financial services.
Experience of managing a team of at least four staff.
Excellent written and oral communication skills.
Ability to build and maintain business relationships.
Proven experience of delivering business improvements and efficiencies.
Good facilitation, presentation, and report writing skills.
Experience of systems methodologies e.g. Waterfall and/or Agile.

Hours & Benefits:
Competitive salary and benefits.

Job Purpose:
A Technical Support Engineer is sought by an eGaming company, on a permanent basis. Based in central Douglas, the role holder will support a busy team of traders, providing and assisting with their IT needs and requirements.

Key Responsibilities:
Installing and configuring hardware operating systems and applications.
Maintaining systems and networks.
Responding to both internal staff and external client IT queries.
Providing full on-site IT support.

Skills & Experience:
Previous practical experience in a similar IT support position.
Ideally holding a CCNA/MCP certification.
Experience in the eGaming industry, or with an online sportsbook company, would be advantageous.
Excellent communication skills, able to communicate with staff at all levels.
A genuine interest and aptitude for IT.

Hours & Benefits:
This role operates on a shift pattern basis - flexibility for evening, weekend, and public holiday work is essential; competitive salary and full company benefits package.

Job Purpose:
Business Analyst required to join a global Fiduciary Group. This is a permanent position on the Isle of Man, within their change function. A diverse role working closely with various business units across the group, to capture business system objectives, evaluate the business case and define system requirements.

Key Responsibilities:
Define the business problem or the opportunity, and contribute to the development of the business case.
Define and document detailed business requirements.
Ensure proposed software developments / solutions meet business requirements.
Develop Microsoft Dynamics / Touchstone NAV platform reports in conjunction with Development Team.
Represent the various business units on the project development team to ensure solutions meet business and system needs.
Plan and develop the test strategy, risk analysis and test plan in conjunction with other stakeholders.
Run the user acceptance test, ensuring the functional and business requirements are met.
Provide training and post implementation support to all affected areas.
Deal with queries and support system users on a daily basis.
Act as a business partner / key relationship lead with various business units across the Group.
Fully support and work within the corporate Project Governance framework.

Skills & Experience:
Significant experience as a Business Analyst in change management within financial services.
Hold or working towards a professional related qualification (ISEB, ISTQB, Prince2)
Strong analytical reasoning ability.
Strong relationship building and interpersonal skills.
Capability for problem solving, decision making and sound judgement.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
A Junior .NET Developer is sought by a large financial services group based in central Douglas. Joining on a permanent basis, the successful applicant will assist with the creation of bespoke corporate systems.

Key Responsibilities:
Assist in both development and ongoing maintenance of bespoke company systems.
Support staff using in-house and third-party systems.
Work within defined timescales and to departmental standards.
Produce clear and accurate technical documentation.

Skills & Experience:
Educated to A level or equivalent.
Previous development experience is highly advantageous.
Knowledge of Microsoft Visual Studio, VisualBasic.Net, .NET Framework, and SQL / Microsoft SQL Server.
Strong analytical and problem solving skills.
Good communication and organisational skills.

Hours & Benefits:
Full time business hours (35 hour working week); Competitive salary and full company benefits package.

Job Purpose:
User Experience Designer required on a permanent, full time basis to design beautiful User Experience for desktop and web, working with exceptionally talented front-end developers, you'll be involved all the way from concept to creation.

Key Responsibilities:
Interact directly with users to gather requirements.
Design beautiful and intuitive user interfaces.
Test newly built designs to find opportunities.
Contribute to agile methodology and planning.

Skills & Experience:
Experience with HTML and CSS.
Very strong UX design principles.
Follow code and team rules.
UI development experience is desirable but not essential.

Hours & Benefits:
Full time business hours, permanent role offering a competitive salary and benefits.

Job Purpose:
Back-End Software Developer required to join an innovative and dynamic software company based in the South of the Island on a full time, permanent basis. You will work alongside the CTO to build the next generation flagship product, developing core components with excellent performance in mind.

Key Responsibilities:
Build low level system components.
Code using test driven development.
Contribute to agile methodology and planning.
Share knowledge with fellow team members.

Skills & Experience:
C++, C# or Java Development experience.
Memory Management Basics.
Follow code style and team rules.

Hours & Benefits:
Full time business hours, permanent role based in the South offering competitive rates of pay.

Job Purpose:
A Front End Software Developer required to Master UX design potential and build Node.js systems together with React and Electron for both web and desktop apps on Windows, MacOS and Linux. Based in the South of the Island, you'll work full time hours on a permanent basis.

Key Responsibilities:
Build intuitive user-facing interfaces.
Code using test-driven-development.
Contribute to agile methodology and planning.

Skills & Experience:
Professional experience within Node.js, JavaScript, ASP.Net, PHP, or Python.
Very strong UX design principles.
Following code style and team rules.
Experience with PHP/Laravel is desirable but not essential.
Linux server admin experience is desirable.

Hours & Benefits:
Full time, permanent business hours, negotiable rates of pay and company benefits.

Job Purpose:
Network Analyst required to work under the direction of the Network Operations Manager of a Global Technology Company. The Network Analyst will have primary responsibility for analysing, deploying, troubleshooting and the ongoing support of the Global IP/MPLS Network in North America, Europe and Asia, as well as the managed networking infrastructure and cybersecurity suite of services.

Key Responsibilities:
Participating in the planning, design, configuration and deployment of company's highly available network environment, including switches, routers, load balancers, DDoS mitigation devices and other hardware.
Making recommendations and provide technology guidance to solve business problems and improve network availability.
Daily operational maintenance of existing networking infrastructure. (mainly Juniper and Cisco).
Supporting customers with various network issues.
Monitoring system availability and performance to minimize downtime and optimize traffic.
Conducting research on network products, services, protocols, and standards in support of network procurement and development efforts.
Planning and implementing any improvement, modification, or replacement of network infrastructure components.
Participating in various information technology projects.
Assisting with the procurement of hardware, software and/or telecom services through different vendors.
Providing guidance and work leadership to less-experienced team members.
Creating and maintaining current documentation.

Skills & Experience:
A minimum of 3-5 years' experience working as a network analyst/ operations engineer or equivalent Juniper or Cisco certifications.
Proven experience with network capacity planning, network security principles and infrastructure, and general network management best practices.
Proven experience with network services and dynamic routing (BGP, VRRP, OSPF, MPLS, LDP).
Familiar with Networking Monitoring and Management Tools (Cacti/rrdtool, MRTG, Nagio).
Bachelor's degree in Computer Science or Computer Engineering.
Excellent organisational and communication skills.
Strong technical and problem resolution skills with the ability to work under pressure.
Motivated self- starter, who can work on own and as part of a team.
Experience managing large international networks, mitigating DDoS attacks and/or working in a global business with multiple locations is advantageous.

Hours & Benefits:
Full time, permanent role with core business hours. Competitive salary and benefits package.

Job Purpose:
Business Systems Analyst required for a Fiduciary Group on the isle of Man in a permanent capacity. As a Business Systems Analyst you should have knowledge that's covers accounting, information technology and software. You will be responsible for translating the user's needs into technicalities that can be implemented into improving the company.

Key Responsibilities:
Business As Usual (BAU): Maintain all formal controls, documents and records to auditable levels and in compliance with current company standards. Work with the Global Business Systems team to understand business requirements. Identify service enhancements and help drive service improvement initiatives to deliver programs.
To ensure that the training requirement of the business are met with all applications and other technology.
Review and design key business report detailing relevant growth and risks.
Working with the business to produce MI reports based on the end users specifications.
Follow acquisition, project manage data migrations to the company's core applications.

Skills & Experience:
Qualified candidates must have a minimum of 5 years' experience working in a similar role.
Preferred candidate will be knowledgeable or certified in ITIL or Prince2.
Has experience of working, and managing personnel in multiple jurisdictions.
Analytical and problem solving skills.
Effective communicator with stakeholders at all levels.
Excellent attention to detail.

Hours & Benefits:
Competitive salary and comprehensive benefits.

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