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Job Purpose:
Accounts Administrator with some previous Accounting experience, required to support the Head of Finance of an established Trust & Corporate Service Provider in Douglas. Individuals should be able to work independently, within a busy working environment, undertaking diverse accounting responsibilities related to management and client accounting.

Key Responsibilities:
Day to day bookkeeping of in-house and client files.
Processing of payments, managing monthly bank reconciliations and purchase and sales ledger transactions.
Potentially elements of client accounting and VAT work at present or in future, depending upon experience/qualifications.

Skills & Experience:
Previous experience within Accounting and keen to further develop their knowledge and understanding.
Ideally a candidate who has also commenced a professional qualification, with further studies supported.
Motivated with a strong work ethic, able to work independently and able to prioritise to meet deadlines.

Hours & Benefits:
9am - 5pm, Competitive salary plus benefits.

Job Purpose:
A Junior .NET Developer is sought by a large financial services group based in central Douglas. Joining on a permanent basis, the successful applicant will assist with the creation of bespoke corporate systems.

Key Responsibilities:
Assist in both development and ongoing maintenance of bespoke company systems.
Support staff using in-house and third-party systems.
Work within defined timescales and to departmental standards.
Produce clear and accurate technical documentation.

Skills & Experience:
Educated to A level or equivalent.
Previous development experience is highly advantageous.
Knowledge of Microsoft Visual Studio, VisualBasic.Net, .NET Framework, and SQL / Microsoft SQL Server.
Strong analytical and problem solving skills.
Good communication and organisational skills.

Hours & Benefits:
Full time business hours (35 hour working week); Competitive salary and full company benefits package.

Job Purpose:
User Experience Designer required on a permanent, full time basis to design beautiful User Experience for desktop and web, working with exceptionally talented front-end developers, you'll be involved all the way from concept to creation.

Key Responsibilities:
Interact directly with users to gather requirements.
Design beautiful and intuitive user interfaces.
Test newly built designs to find opportunities.
Contribute to agile methodology and planning.

Skills & Experience:
Experience with HTML and CSS.
Very strong UX design principles.
Follow code and team rules.
UI development experience is desirable but not essential.

Hours & Benefits:
Full time business hours, permanent role offering a competitive salary and benefits.

Job Purpose:
Investment System Analyst sought after by an International Life Assurance Organisation on a 12 Month contract. Reporting into the Technical Support Manager you will be the SME for the unit pricing system, assisting all areas of investment services where required.

Key Responsibilities:
Responsible for the fund launch and closure processes on the unit pricing system.
Blended funds system maintenance - including changes in strategic asset allocations and fund switches.
Planning investment services requirements for asset on boarding, working closely with key stakeholders including treasury and ZICs.
Assisting with remediation calculations and methodologies.
Day to day trouble shooting of any system queries within Investment Services.
Assisting with technical queries around dealing and pricing including price sources and price release information.
Month end reporting.

Skills & Experience:
Proven track record in a similar role is essential.
Strong understanding of unit linked investments and pricing principles.
Sound knowledge of fundamental processes including reconciliations, corporate actions and price testing.

Hours & Benefits:
Competitive salary, 12 month contract, full time business hours.

Job Purpose:
Administrator required to join an established Financial Services Group as part of the Complaint Handling Team in a part time permanent capacity. The role holder will be responsible for dealing effectively with customer complaints as the first point of contact and handling any issues in an effective and timely manner.

Key Responsibilities:
Bring customer complaints to a swift, efficient and cost-effective conclusion ensuring a fair customer outcome whilst following Company and regulatory policies and procedures.
Analyse complaints and negotiate the best outcome in every situation considering the available information.
Maintain the Company's complaints register and complaints records.
Provide management information as requested in an accurate and timely manner.
Assist with the ongoing monitoring of complaints and undertake root cause analysis.
Undertake any other reasonable tasks as requested by the compliance function.

Skills & Experience:
Experience in customer service and complaints management.
3 years' + office experience.
Excellent communication skills.
A good understanding of fund and investment management, life and general insurance and pension legislation- desirable but not essential.
A good understanding of investment services and their practical applications- desirable but not essential.

Hours & Benefits:
Part time working pattern (flexible)-potential for this to increase to full time hours if desired, competitive rates of pay, based in Central Douglas.

Job Purpose:
Back-End Software Developer required to join an innovative and dynamic software company based in the South of the Island on a full time, permanent basis. You will work alongside the CTO to build the next generation flagship product, developing core components with excellent performance in mind.

Key Responsibilities:
Build low level system components.
Code using test driven development.
Contribute to agile methodology and planning.
Share knowledge with fellow team members.

Skills & Experience:
C++, C# or Java Development experience.
Memory Management Basics.
Follow code style and team rules.

Hours & Benefits:
Full time business hours, permanent role based in the South offering competitive rates of pay.

Job Purpose:
A Front End Software Developer required to Master UX design potential and build Node.js systems together with React and Electron for both web and desktop apps on Windows, MacOS and Linux. Based in the South of the Island, you'll work full time hours on a permanent basis.

Key Responsibilities:
Build intuitive user-facing interfaces.
Code using test-driven-development.
Contribute to agile methodology and planning.

Skills & Experience:
Professional experience within Node.js, JavaScript, ASP.Net, PHP, or Python.
Very strong UX design principles.
Following code style and team rules.
Experience with PHP/Laravel is desirable but not essential.
Linux server admin experience is desirable.

Hours & Benefits:
Full time, permanent business hours, negotiable rates of pay and company benefits.

Job Purpose:
Experienced Senior Trust & Company Administrator, with strong industry and tax planning understanding and experience in managing a diverse client portfolio, is sought to join a growing Fiduciary Services Group. Applicants will become Key staff approved and undertake occasional travel to meet with clients and intermediaries, primarily in the UK. Ideally candidates will be professionally qualified (STEP/ICSA) or be making progress towards completion of this. Full time hours would be preferred but slightly reduced hours may also be considered.

Key Responsibilities:
Manage a diverse client portfolio, to appropriate regulatory and professional standards
Becoming key staff approved, acting as a signatory for the company and Director on client companies.
Undertake occasional travel to meet with clients and intermediaries, primarily in the UK.

Skills & Experience:
Experienced Senior Trust & Company Administrator, with strong industry understanding to effectively manage the diverse administration requirements for a broad portfolio of clients.
Proactive approach with excellent communication skills, able to contribute to development of systems and procedures, including supporting staff training and development.
Ideally STEP/ICSA qualified, or working towards completion of this, although extensive industry understanding will also be considered.

Hours & Benefits:
Ideally 9am - 5pm, although slightly reduced hours may also be considered. Competitive salary and benefits package in line with experience and qualifications.

Job Purpose:
A Reconciliations Administrator is required to join the Investment Services Team of an international financial services organisation based in central Douglas. Joining on a permanent basis, the role holder will ensure all reconciliations meet regulatory requirements and timeframes.

Key Responsibilities:
Reconcile stock and cash positions using interfaces, statements, and/or websites.
Investigate and document any reconciliation differences and liaise with other departments to ensure differences are resolved.
Maintain accurate records of reconciliations that have been matched and provide regular statistics to the Senior Operations Manager.

Skills & Experience:
Previous experience in an Investment Services Environment.
Knowledge of databases and Excel would be an advantage.
Excellent attention to detail and a flexible attitude.

Hours & Benefits:
Full time business hours; Market rate salary and company benefits package.

Job Purpose:
A leading Life Assurance and Wealth Management organisation is seeking to fill a number of different Administrative positions within the company. Joining on either a permanent or fixed term contract basis, role holders will act as first point of contact for clients, whether processing initial applications, servicing policies from other providers, or making payments.

Key Responsibilities:
Provide vital administrative support to one of the key business areas.
Respond to all queries promptly and professionally.
Ensure client requests are processed accurately and efficiently.
Present information in an easy to understand way.

Skills & Experience:
Minimum of 5 GCSEs at grade C or above (inc. Maths and English).
Previous experience in a customer service or administrative role.
An understanding of the Financial Services industry is preferred.
Knowledge/experience of AML, KYC, payments/bank transfers is highly desirable.
Confident user of MS Office (inc. Word, Excel, and Outlook).

Hours & Benefits:
Full time business hours based on a 35 hour working week; Salary entirely commensurate with relevant skills and experience; attractive company benefits package.

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