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An award-winning eGaming firm is currently recruiting for an IT Engineer to join the first line of its IT department. Primarily, you will act as the first contact should issues arise, then either resolve or escalate to second line support.


The Role...

Your responsibilities will include:

Responding to and resolving support issues, ensuring there are reliable backups, supporting the various mobile and desktop operating systems, and servicing equipment

Researching desktop operating systems, applications and backup technologies, actively seeking learning opportunities and monitoring trends to predict and avoid capacity and technical challenges

Providing first line desktop application and hardware support; this will include laptop and desktop builds, printer maintenance, data backups and troubleshooting

Documenting the technical aspects of the desktop hardware and application solutions, including known issues and workarounds

About You...

To excel in this role, you will need:

Previous experience in Desktop support in an office support environment

MCP, A+, MOS, or similar desktop support certification

A good understanding of MS Desktop OS and Office application, as well as MS Active Directory and Exchange

Knowledge of VPN, VMWare, View VDI and Symantec Backup Exec

The Reward...

Salary commensurate with your skills and experience

Excellent benefits package

An international bank is recruiting for a Head of Operational Risk to oversee the development, maintenance and implementation of the Operational, Information, Business Resilience and Fraud Risk Framework. Managing these risks, it will be your responsibility to avoid operational losses and reputational damage to the organisation.

The Role...

In essence, your role will include:

Developing ICS Operational Risk Framework and ensuring its implementation within your team

Controlling the Operational Risk budget and producing the Risk Data Aggregation and Risk Reporting metrics

Reviewing planned business changes and acknowledging the potential risks

Attending and participating in Governance Committee and Risk Committee meetings, overseeing an Information Risk Treatment programme to guide business managers on the appropriate risk control strategies

Driving increased automation and innovation change in Operational Risk and Risk Management space

About You...

You will need:

Experience in a similar head/leadership operational risk role within banking/financial services

An appropriate qualification in Finance and Accounting, Banking, or Business commerce

Extensive experience of risk and control frameworks and application in the financial services industry

An ability to define and analyse risk identification information in a quantitative and qualitative way

A relevant professional membership would be highly beneficial

The Reward...

Highly competitive salary

Comprehensive benefits package

Central Douglas location

A highly respected Douglas law firm is recruiting for a position within its IT department. As Technology Trainer, you will design, deliver and evaluate training programmes for your colleagues, covering new and upgraded systems and platforms.

The Role...

Your responsibilities will include:

Working closely with IT colleagues during system implementation projects, so that you can provide knowledgeable guidance and training, using the most appropriate delivery method for the audience and content

Designing induction programmes for new joiners which cover all role-appropriate systems, delivering refresher training as required

Liaising with internal document production, designing interactive training sessions that cover the correct use of the firm's software, as well as the correct procedure for producing, saving and archiving documents

Promoting use of the Learning Management System and managing access requirements, including providing access for new joiners, saving training records and then removing access for leavers

Promoting use of LinkedIn Learning and MBL Legal Webinars plus any additional online learning platforms

About You...

Ideally, you will need:

Previous training experience, ideally within a professional services environment

A formal training qualification is preferred, but not essential

Proficiency coordinating classroom and online training with virtual learning environments - experience of a learning management system/eLearning is desirable

Strong IT skills

The Reward...

Excellent salary and benefits

Plenty of opportunities for personal and professional development
 

A well-established trust and corporate service provider is looking for a Senior Project Manager to join its Douglas office on a full-time, permanent basis. You will provide project management services for all of the group’s change and integrations activities.

The Role…

Working within the Business Operations team, your responsibilities will include:

  • Developing an idea into a business case, creating the documentation required to get complex projects approved by the relevant committee
  • Creating high quality, easy to understand project plans from scratch which clearly outline how and when a project will be delivered
  • Managing all aspects of delivery within the agreed project governance  framework
  • Clearly defining the budget required pre-project, using these estimates to forecast and track actual vs. planned expenditure
  • Documenting all project risks and issues, clearly articulating these to project stakeholders
  • Building excellent relationships at all levels of the organisation, including key stakeholders
  • Leading your project team, helping to develop their business knowledge and techniques
  • Maintaining an excellent knowledge of the business and its service lines in each jurisdiction

About You…

We need an experienced Project Manager who can demonstrate the following:

  • Extensive change management experience, particularly in managing multiple projects simultaneously
  • Relevant qualifications (i.e. PRINCE2)
  • A track record of working in a multi-jurisdictional and international environment
  • Experience of project management software, e.g. Microsoft Project, Smartsheets, as well as MS Office
  • Qualified in, or experience using, agile methodology

The Reward…

  • Excellent, highly competitive salary
  • An array of exciting benefits

We are recruiting exclusively on behalf of a client for a Chief Operating Officer. The COO has overall responsibility for running the business on a day to day basis and will direct, control and oversee all daily activities of the business as the highest ranking manager in the organisation.

The Role...

Reporting only to the Board of Directors, your role will cover an array of responsibilities, such as:

Using management information, data and statistics to keep the CEO and the Board appraised of the business's progress

Developing and managing he organisational structure necessary to deliver the business objectives including the development, implementation and monitoring of policies and procedures

Providing input to the strategic corporate plan and annual business plan

Assisting the CEO and the Board with the preparation and implementation of the annual budget to ensure that budget targets are met, that revenue flows are maximised and that fixed costs are minimised

Developing and maintaining appropriate quality management systems to ensure that the best possible products and services are provided to customers

Overseeing the recruitment process to attract the best candidates, then mentoring and inspiring your employees

Taking overall responsibility for all of the group's functions, including Risk and Compliance, Marketing, Human Resources and Finance

About You...

Extensive experience in a similar executive position within financial services

Exceptional technical knowledge

The Reward...

Salary commensurate with individual skills and experience

Central Douglas location

 

A leading business solutions provider is recruiting for a Solutions Engineer to work both remotely and face-to-face with its customers and clients. It will be your responsibility to develop business critical, scalable and resilient software solutions, working with more than 300 clients in over 40 countries.

The Role…

Working under the Technical Project Manager on various projects, you will:

  • Ensure technical & supporting documentation is provided for developments within responsibility
  • Plan and prioritise day-to-day and project related assigned tasks effectively to meet the business requirements and project timescales
  • Maintain an awareness of new emerging technologies and standards being adopted within the IT industry and their potential benefits to customers
  • Report progress to the Development and Support Manager on a regular basis

About You…

You will be working in a largely project based environment with commercial deadlines requiring a committed attitude and high technical competence. More specifically, you will need:

  • Relevant industry experience in a software application support position
  • Proven track record for delivering and supporting software solutions
  • Good technical understanding of SQL Server
  • Knowledge of Laserfiche, DocuSign or Abby is essential
  • Business travel will be required

The Reward…

This is a brilliant opportunity to progress your career. On offer to you is:

  • Excellent salary
  • Flexible working environment
  • A multitude of training and development opportunities

A leading business solutions provider is recruiting for a Trainee Solutions Engineer to work both remotely and face-to-face with its customers and clients. Alongside an assigned mentor, you will learn to develop software solutions for more than 300 clients across over 40 countries.
 

The Role...

Working on a variety of exciting projects, you will:

  • Ensure technical & supporting documentation is provided for developments within responsibility
  • Plan and prioritise day-to-day and project related assigned tasks effectively to meet the business requirements and project timescales
  • Maintain an awareness of new emerging technologies and standards being adopted within the IT industry and their potential benefits to customers
  • Report progress to the Development and Support Manager on a regular basis
     

About You...

To qualify for this trainee position, all you need is:

  • Education to A-Levels, or equivalent
  • A keen interest in new emerging technologies and standards being adopted within the IT industry
  • Good technical understanding of SQL Server with a basic knowledge of IT and server/networking fundamentals
  • Knowledge of Windows Environments
     

The Reward...

This is an ideal opportunity to gain hands-on experience from skilled IT professionals. You will also receive:

  • Great salary, commensurate with your skills and experience
  • Plenty of exciting opportunities to train and develop

We are currently assisting a leading business solutions provider with the recruitment of a Software Engineer. Working with more than 300 clients in more than 40 countries, you will focus on a wide variety of projects and support-based activities under the supervision of the Technical Project Manager.

The Role…

You will:

  • Ensure technical & supporting documentation is provided for developments within responsibility
  • Plan and prioritise day-to-day and project related assigned tasks effectively to meet the business requirements and project timescales
  • Maintain an awareness of new emerging technologies and standards being adopted within the IT industry and their potential benefits to customers
  • Report progress to the Development and Support Manager on a regular basis

About You…

To excel within this role, you will need:

  • Relevant industry experience in a software development position
  • Proven track record for delivering and supporting software solutions
  • Proven capability with JavaScript, C# and .Net
  • Good technical understanding of SQL Server
  • Knowledge of Laserfiche, DocuSign or Abby is essential
  • Business travel will be required

The Reward…

  • Highly competitive salary
  • Flexible working environment
  • A multitude of training and development opportunities

An Investment Accounting Manager is required to join the Finance Investments Team of an international wealth management company. You will be responsible for maintaining accurate accounting, financial reporting and analysis for investment assets within various life companies.

The Role…

The importance of producing accurate and timely information is paramount to the effective management of the business. Your role will encompass:

  • Monitoring investment accounting activities to ensure adequate controls are in place
  • Preparing analytical review of the investment performance, including comparisons and commentary to market movements, and developing appropriate expectations of performance to facilitate analysis
  • Working with the actuarial function to ensure the accuracy of unit linked investment assets with reference to the unit liabilities
  • Managing the annual investment reporting audit delivery, developing and reviewing procedures to improve the quality of reporting
  • Interrogation of finance systems including SUN, fund accounting system and policy administration systems where applicable
  • Production of financial statements, including co-ordination with auditors and regulators
  • Ensuring investments are analysed fully for RBC Regulatory purposes for all Group insurance companies

About You…

Ideally, you will have the following skills/experience:

  • Considerable experience in insurance or investment accounting
  • ACA/ACCA/CIMA qualification
  • Technical knowledge of Life Assurance accounting (IFRS)
  • Good practical experience of preparing financial analysis

The Reward…

This is the perfect opportunity to advance your career – you will receive:

  • Excellent salary
  • Comprehensive benefits package
  • On-site parking

Our client, an international bank, is seeking a Senior Business Analyst to join them on a fixed term contract.

The Role…

Your main responsibilities will include:

  • Business requirements gathering and documentation skills
  • Building a requirements traceability matrix
  • Knowledge and skills for reviewing and updating the operating model and creating new processes
  • Evaluating and updating existing SOPs to incorporate the new processes

About You…

They need a confident and ambitious professional with:

  • Previous Business Analyst experience and a technological background
  • Software/application test knowledge would be advantageous

On Offer…

  • Immediate start
  • Fixed term contract
  • Great salary and benefits

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