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Job Purpose:
Office support Administrator required to assist the Secretarial team within a busy general accountancy practice and corporate service provider.

Key Responsibilities:
General typing duties; audio, copy and accounts
Secretarial and administrative support for other Departments as required
Assisting P.A.'s where applicable
Reception Cover, first point of contact for all clients and professional contacts phoning and visiting the office.
Assisting within Company Registration, preparing and filing annual returns, undertaking Company searches at the Isle of Man Companies Registry and Scanning Minutes and other documents


Skills & Experience:
A minimum of 2 years' experience in a Secretarial role
Exceptional organisational skills with the ability to multitask
Conversant with Microsoft Office and Outlook.

Hours & Benefits:
Full Time permanent hours - 9am to 5.15pm
Market rate salary

Job Purpose:
Marketing Manager required to join an international bank, you will support the development and delivery of targeted marketing plans for designated customer segments, aligning with the brand and business strategy

Key Responsibilities:
Support the development and delivery of marketing activity across multiple channels including sponsorships, events, thought leadership, advertising, social media, PR, business and customer communications
Coordinate and recording business and mandatory approvals of all marketing activity
Deliver all marketing campaigns on time, in full and within budget, using all relevant, targeted channels
Work collaboratively with key stakeholders including Business Communications and the wider Customer Experience team, utilising their expertise and insight to deliver effective marketing campaigns
Collaborate with colleagues across UK Brand and Marketing teams and ensure appropriate alignment for business divisions and brand identities

Skills & Experience:
A minimum or 3 years' experience within a similar role with a good working knowledge of different marketing channels and formats that can be deployed
Strong organisational skills, attention to detail and the ability to manage multiple concurrent initiatives to strict deadlines
The ability to drive and manage own workload, displaying strong motivation and a drive to succeed
A professional Marketing qualification (CIM or other)
Good working knowledge of MS Office products

Hours & Benefits:
Full Time working hours
Market rate salary and competitive benefits package

Job Purpose:
Brand Manager required to support the development and delivery of targeted marketing and brand campaigns aligned to the overall strategy for an International bank

Key Responsibilities:
Support the development and delivery of marketing activity through multiple channels, such as advertising, social media, PR, sponsorship, events and business and customer communications
Ensure all marketing campaigns meet the brief, are on-brand and are delivered on time and within budget
Work closely with key colleagues and stakeholders to utilise their expertise and insight
Coordinate and recording business and mandatory approvals of all marketing activity

Skills & Experience:
A minimum of 3 years Marketing experience at a senior level
Professional marketing qualification, or be working towards this
Good working knowledge of different marketing channels and formats
Strong attention to detail with the ability to drive and manage your own workload, displaying strong motivation and a real drive to succeed

Hours & Benefits:
Full Time permanent working hours
Competitive salary with a fully flexible reward programme.

Job Purpose:
Marine and Aviation administrator required to work with the Manager and Business Development Director of a Trust and corporate organisation, the role holder will provide administration duties for a portfolio of client entities with support from the Manager of Marine & Aviation

Key Responsibilities:
Issue and settle invoices as appropriate and in a timely matter, and keep on top of debtors as a priority
Ensure all statutory filings are made within required timescales for all entities noted on client list, and all statutory books are kept up to date
Ensure all systems are up to date in respect of all entities assigned to client list
Record all time on Iris in a timely manner, making sure all records are up to date by the end of each quarter;
Inform the Manager of Marine & Aviation, company directors and trustees continuously updated on all relevant client matters

Skills & Experience:
A minimum of 2 years' experience within a CSP organisation, Marine and Aviation administration experience is desired
Familiar with AML/CFT/ABC and Data Protection regulations
Excellent attention to detail with the ability to work on your own initiative

Hours & Benefits:
Full Time permanent hours
Salary dependant on experience - Car parking available

job Purpose:
An international Life Assurance organisation are seeking a Customer Services Administrator to join in a permanent capacity. The role requires the successful applicant to deliver superior customer service to future and existing customers and brokers who contact the company contact centre

Key Responsibilities:
Handling incoming and outgoing telephone calls
Acting as the first point of contact, first touch resolution, dealing professionally and effectively with requests, answering queries and taking responsibility for processing each enquiry through to a satisfactory conclusion
Providing customers and brokers with product and servicing information both verbally and written, with high attention to detail and accuracy

Skills & Experience:
A minimum of 1 years' experience within a financial service or customer service environment
Good educational background with a minimum of 5 GCSE's grade A-C
Excellent verbal and written communication skills with a professional telephone etiquette
Have a can do attitude and enjoy dealing with customer queries

Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with skills and experience; Comprehensive benefits package


Job Purpose:
Customer consultant required to join the claims team of a life assurance company to provide accurate service in a knowledgeable professional manner, ensuring customer satisfaction at all times.

Key Responsibilities:
Manage all customer requests in a confident and proactive manner via email, telephone and letter
Comply with current compliance and legislation procedures
Able to provide support and training to others
Ensure accuracy and completeness of own work whilst responding to requests
Build beneficial relationships with customers

Skills & Experience:
Life assurance experience (particularly claims) is essential
Proven experience within a customer service environment
5 GCSEs including Mathematics & English
Able to communicate effectively internally and externally

Hours & Benefits:
Full time, core business hours - salary in line with experience

Job Purpose:
Accounting Assistant required to join an international Life company, reporting to the Financial and Regulatory Accountant this role will be responsible for contributing to the monthly financial reporting.

Key Responsibilities:
Contribution towards the production of monthly financial reports to internal and external bodies in an efficient, timely, accurate and professional manner
Assisting with the production of monthly management accounts and regulatory reporting
Owning and taking responsibility for some sets of stand alone accounts
Compiling and analysing transactional data for the month end accounts
Maintenance of daily and monthly procedures and controls within the department

Skills & Experience:
Working towards an accounting qualification (ACA / ACCA), or qualified through experience
Experience with financial reporting and management
A good understanding of Microsoft Excel
Experience of using SUN or a similar accounting package
Excellent written and verbal communication skills

Hours & Benefits:
Full Time standard working hours 9am - 5pm
Salary with comprehensive benefits package


Job Purpose:
An International Payroll Coordinator is required to join a leading global, international, domestic and expatriate tax and payroll organisation, working with global partners across Europe, Middle East and Africa you will deliver payroll to international clients.

Key Responsibilities:
Answering queries from employees, clients and partners
Maintaining client records
Co-ordinating and participating in conference calls
Co-ordinating data as per agreed payroll calendar
Preparation of payroll calendars and checklist
Compliance with company procedures
Undertake non-routine, complex project-type work requested by clients
Ensuring the payroll manual is relevant, up-to-date and is used at all times

Skills & Experience:
A minimum of 2 years' experience in a Payroll or Financial services client service role
Pro-active approach to problem solving
Ability to work under pressure and to strict deadlines
Good level of IT literacy; familiarity with databases and current software packages
Competent oral and written communication skills, with ability to evaluate queries and advise clients in a timely and professional manner

Hours & Benefits:
Permanent Full Time hours 8.45am -5pm
Market rate salary and benefits package

Job Purpose:
A vacancy has arisen for an Accounting Assistant to join the Financial Reporting Team of an international Life Assurance organisation. Reporting to the Management Accountant, this role will be responsible for contributing to the preparation of financial reports, and for monitoring the control environment for all balance sheets accounts in the general ledger system.

Key Responsibilities:
Posting of accurate transactions to correct business units
Assisting with the production of monthly management information, including variance analysis and commentaries
Reviewing and analysing reconciliation and control environment
Maintenance of daily and monthly procedures and controls within the department

Skills & Experience:
Previous experience working within a similar role is essential
Good understanding of MS Excel and experience using SUN or similar accounting package
Experience with management accounting and variance analysis
Holding (or working towards) an accounting qualification (AAT/CAT/ACCA) is desirable

Hours & Benefits:
Full time business hours (35 hours cp/w); Salary commensurate with relevant skills and experience; Full company benefits package


Job Purpose:
Database Analyst required within a life organisation to put in place and aid in the enforcement of a strategy for developing and maintaining UWS databases and ensure the acceptable performance, stability, availability and governance of those databases.

Key Responsibilities:
Database performance - Play an influential role in monitoring and tuning of UWS databases to ensure performant and operational databases. Report and advise on performance bottlenecks and suggested solutions
Operations and Support - Resolve systems issues related to database malfunction Document issues and analyse usage in order to put in place preventative measures to reduce downtime
Methods and Procedures - Provide significant input into the development, improvement and implementation of effective methods and procedures relating to: Database design, maintenance and use, Data storage and backup strategy, Database recovery policy and DR procedures, Database access and user privileges and Data protection, encryption and disposal
Governance - Periodically review UWS procedures related to the storage, access, disposal and use of data

Skills & Experience:
At least 2 years' experience in a database administration role
General knowledge of all aspects of information technology infrastructure hardware and software and a good understanding of current developments in information systems
Experience with Oracle and SQL server would be advantageous
Knowledge of data warehouse solutions and development

Hours & Benefits:
Office hours and Competitive salary

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