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Job Purpose:
An experienced Programme/Project Officer is required to join an International Banking Organisation on an initial 6 month contract basis.

Key Responsibilities:
Support the project governance and control including tracking the performance and progress of projects
Implement guidelines, procedures and templates to collect and maintain consistent data
Facilitate the creation and update of programme or project plans
Identify where cross-project dependencies exist and track these with support of the Programme/Project Manager
Ensure and drive quality assurance activities for various project deliverables

Skills & Experience:
Experience of PMO/project support roles internally or externally; Knowledge of project types and the project lifecycle
Expertise in tools such as MS Office (Excel, PowerPoint, MSP), Planview, Oracle, SharePoint. RBS Process and procedures; RBS Risk Frameworks
Configuration Management (Specialist SMEs only)

Hours & Benefits:
Full time, core business hours, excellent rates of pay

Job Purpose:
Experienced receptionist required to join a ship management company on an initial long term contract basis, with a view to permanent employment

Key Responsibilities:
Initial office point of contact for visiting customer and suppliers
Manage the main switchboard and forward calls to relevant department
Maintain booking system and oversee meeting rooms
Order and manage office supplies

Skills & Experience:
Minimum of 2 years' experience within a similar role
Strong organisation and time management skills
Excellent telephone manner

Hours & Benefits:
Full time, initial contract role, excellent rates of pay. Flexible working could be considered for the right candidate


Job Purpose:
Experienced Project Manager required to join an International Banking Organisation on a 6 month contract.

Key Responsibilities:
Prepare and take ownership of all project plans/controls and resource plans
Identify, track, manage and mitigate any project risks, assumptions, issues and dependencies
Empower and lead a team through the project lifecycle, set team member objectives & carry out regular 1:1s
Ensure that activities are in place to adequately prepare the business and engage all the appropriate stakeholders effectively to enable change to be implemented and handed over

Skills & Experience:
Must hold a relevant qualification (e.g. Prince2, Agile)
Proven change management experience
Experience of delivering strategic projects that support the business strategy and its growth agenda

Hours & Benefits:
6 month contract, full time core working hours, excellent rates of pay


Job Purpose:
An experienced bookkeeper with previous experience within Fiduciary Services, is required to work in a contract capacity for an established Trust and Corporate Service Provider. The role will also involve the preparation of annual returns, some tax and VAT returns as well as dissolution forms and minutes, as required, working as part of a team to ensure that deadlines are met.

Key Responsibilities:
Bookkeeping for a range of client entities, to support the Client Accountants with the preparation of records to Trial balance
The preparation of annual returns, tax and VAT returns, along with minutes and dissolutions

Skills & Experience:
Experienced bookkeeper with industry experience within Trust and Corporate Services
Previous experience preparing associated tax, VAT and annual returns, as well as some administration responsibilities including minutes
Used to working as part of a small team, undertaking varied role responsibilities and meeting deadlines
A supporting professional qualification would be useful, but is not considered essential

Hours & Benefits:
37.5 hours a week, salary at a competitive level depending upon experience

Job Purpose:
A leading Life Assurance provider based in Douglas is seeking a Customer Service Administrator to join their Contact Centre Team on an initial 6 month basis. The role requires the delivery of superior customer service to future and existing customers and brokers who contact the call centre.

Key Responsibilities:
Handling incoming and outgoing telephone calls
Act as the first point of contact, first touch resolution, dealing professionally and effectively with requests
Answer queries and take responsibility for processing each enquiry through to a satisfactory resolution
Provide customers and brokers with product and servicing information both verbally and written

Skills & Experience:
Excellent written and verbal communication skills
Proven customer service skills
Demonstrated ability to work well within a very bust team environment
Call centre experience would be highly advantageous

Hours & Benefits:
Full time business hours (35 hours p/w); Market rate salary; Full company benefits package

Job Purpose:
Administrator required to join a leading International Bank on an initial 6 month contract basis as part of a Remediation Project Team created to review the accuracy and relevance of Customer Due Diligence (CDD) held.

Key Responsibilities:
Reviewing the accuracy and relevance of CDD held
Ensuring that there is sufficient information and that this meets internal requirements

Skills and Experience:
Excellent communication skills
A minimum of 5 GCSE's grade A - C
Previous banking experience would be advantageous
KYC, CDD & AML Knowledge and experience

Hours & Benefits:
Douglas based employer, competitive salary and benefits package

Job Purpose:
Accounts Payable Assistant required to join an established technology company on an initial temporary basis. The role holder will be responsible for working under the direction of the Group Financial Controller, the Accounts Payable Assistant will have primary responsibility for assisting with any accounts payable processes for the Group. You will have responsibility for ensuring that all purchase invoices are paid within relevant credit terms, all invoices are supported by appropriate approvals, resolving queries and reconciling supplier accounts.

Key Responsibilities:
Timely collation of all purchase invoices and personal expense claims received via various methods e.g. email, online accounts, post etc
Post purchase invoices and personal expense claims into accounting system
Match purchase invoices to approved purchase orders
Send purchase invoices out for payment approval from department heads
Assisting in preparation of weekly supplier payment run for all approved invoices, ensuring invoices are paid within credit terms

Skills & Experience:
A minimum 2 years' experience in a similar position
Experience of accounting software packages (preferably QuickBooks and/or Sage), proven ability to learn new software packages
Good knowledge of Microsoft Office products, in particular Excel
Good organisational skills with ability to multi-task and have attention to detail

Hours & Benefits:
Structured working pattern- core business hours, Douglas based, parking onsite

Job Purpose:
Assistant Accountant required on a 2-3 month contract to provide support to Director of Finance, Group Financial Controller and Accountant during implementation of new accounting system for an international technology organisation.

Key Responsibilities:
Responsible for the preparation of monthly management accounts for certain group companies, including production of trial balance, general ledger maintenance, supporting schedules and VAT return
Review and analyse the management accounts to confirm the general ledger balances are as per expectations
The processing of purchase invoices and expenses to include, coding, matching against purchase orders, obtaining of relevant approvals and authorisations for payment

Skills & Experience:
Minimum 5 years' experience in a similar role in a Finance Department and good accounting background
At least Part Qualified in a relevant Accounting qualification is desirable but not essential
Experience of accounting software packages (preferably QuickBooks and/or Sage), proven ability to learn new software packages
Good knowledge of Microsoft Office products, in particular Excel

Hours & Benefits:
Structured working pattern- core business hours, excellent rates of pay- market competitive, parking on site

Job Purpose:
Experienced Project Manager required to join life assurance organisation for 12 month contract, to plan, oversea and implement a range of projects.

Key Responsibilities:
Agree and maintain project scope, objectives and timelines for delivery
Create and maintain comprehensive project documentation
Provide appropriate progress and management reports
Co-ordinate internal resources to support the delivery of the project
Perform appropriate risk management to identify project risks and mitigating actions


Skills & Experience:
Previous experience managing a full project lifecycle using various Project Management methodologies
Experience of business process management and/or organisational change
Degree and/or equivalent professional qualification advantageous

Hours & Benefits:
Full time core business hours, competitive salary


Job Purpose:
Customer Service Officer required to join the Customer Contact Centre Department of an International Bank on an initial contract basis, likely to be made permanent.

Key Responsibilities:
Act as the first point inward contact for all telephony based customer queries
Manage and deal with a wide range of service requests from customers worldwide
Build rapport with customers by gaining a full understanding of their needs in order to provide exceptional customer service

Skills & Experience:
Previous customer service experience is essential
Previous office experience ideally with in Financial Services is highly desirable, but not essential
A minimum of 5 GCSE's grades A*-C including Maths and English is essential

Hours & Benefits:
Structured working pattern, shift work - core business hours 6am to 12am, competitive rates of pay - based on experience, Central Douglas based
Full training provided

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