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Job Purpose:
Personal Banker required to join an International Banking Group. The role holder will be required to act as first point of contact and provide an exceptional level of service to International Personal Banking clients.

Key Responsibilities:
Provide value through delivering an exceptional level of service to International Personal Banking clients through a variety of channels; phone, E-mail and face to face Builds relationships with customers by understanding the customer and servicing the customer needs appropriately Lives our values by understanding and adhering to all IPB service standards, service charter and service level agreements with internal and external clients Client e-mails and phone calls handled within service level agreements Reviews (reactively) existing client products to determine cross sell opportunities and advise of new products to create stickiness through portfolio diversification Referrals to New business team to support cross sales targets

Skills & Experience:
Ideally possess 1-2 years previous banking experience within a customer service capacity preferably within Financial Services
5 GCSEs with minimum grade C in both Maths and English Language
Exceptional inter personal skills with the ability to build professional relationships

Hours & Benefits:
Business hours and competitive remuneration offered, based in central Douglas

Job Purpose:
Exciting opportunity for a strong administrator to join the Account Servicing Team of an International Banking Organisation on a contract basis to provide support to the Debit Card, Internet Banking, and Static teams

Key Responsibilities:
Maintain and update customer information
Complete debit card related instructions
Ensure information is inputted accurately to a variety of systems
Liaise with internal teams to ensure system information is up to date

Skills & Experience:
Previous experience within banking operations is desirable
5 GCSES with minimum grade C in both Maths and English Language

Hours & Benefits:
Excellent rates of pay, business working hours, Douglas based


Job Purpose:
Assistant Fund Accountant required to join an Asset Management Firm on a 9 month contract to provide accounting and administrative services in relation to the company's funds under management.

Key Responsibilities:
Monitor and maintain all performance fee calculations and performance rebates
Review and authorise daily weekly and monthly fund valuations
reconcile unexplained movements in NAV
Review, monitor and liaise with fund administrators
Document and maintain fund accounting procedures
Produce subscription and redemption reports

Skills & Experience:
Ability to work under pressure and to tight deadlines with a proactive approach
Excellent communication, organisational and technology skills
Proven experience in a similar role

Hours & Benefits:
Salary dependent on experience, full time, core business hours - 9 month contract

Job Purpose:
Exciting opportunity to join a telecommunications provider on an 11 month contract to carry out the testing, and operational analysis of various performance operations.

Key Responsibilities:
Administration of data received from roaming partners, including data entry into switch
Troubleshoot connectivity issues with existing partner base
Provide support in administering roaming test SIM cards, i.e. issuing, audits, removals from system
Monitor and analyse the permanent roaming and silent roaming reporting for input into commercial negotiations

Skills & Experience:
Proven experience within a similar role; understanding of regulatory rules applying to the position
Excellent communication and team work skills
Minimum of 5 GCSEs at C or above including English & Mathematics

Hours & Benefits:
Full time core business hours - 11 month contract. Excellent hourly rate


Job Purpose:
Experienced Business Analyst required to join an International Bank on a 6 month contract; the successful applicant will understand objectives, define requirements and support the identification of solutions that deliver value to stakeholders - enabling change throughout the organisation.

Key Responsibilities:
Capture, validate and document business and system requirements ensuring they're in line with key strategic principles
Interrogate and interpret large volumes of data
Conduct and support feasibility/solution options, and impact analysis
Build, manage and maintain a positive working relationship with stakeholders and 3rd party suppliers across multiple franchises and functions
Identify and analyse operational risk, issues and dependencies around transitional and future state designs

Skills & Experience:
Proven application of business analysis tools and techniques
Experience of delivering business analysis in an IT/Technology function
Relevant professional qualification
Ability to build and maintain successful relationships with stakeholders
Effective communication skills

Hours & benefits:
Full time, core business hours - 6 month contract, competitive rates of pay, parking on site

Job Purpose:
Investment Operational Controller required to join a leading Wealth Management organisation on a 6 month contract. The successful applicant will provide front office support and operational oversight whilst ensuring timely productions of deliverables, efficient resolution of issues and effective operational controls.

Key Responsibilities:
Understand and troubleshoot across the end to end operating models with service providers
Perform transactional processing including corporate actions, trades, dividends, payments, prices and fees across all platforms.
Monitor transaction status and reconciliation reports ensuring that exceptions are dealt with swiftly within agreed service standards
Provide support for client cash inflows and outflows
Oversee regulatory submissions
Support new client take on process including documentation, system set up and web access
Run and distribute reports for external/internal use and tax/regulatory purposes as required

Skills & Experience:
Proven experience in fund administration or investment administration ideally with supervisory and client service experience
Sound understanding of investment management operations including relevant industry knowledge
Understanding of regulatory obligations such as MiFID & EMIR
Experience in dealing with 3rd party service providers

Hours & Benefits:
Full time- core business hours, 6 month contract, market competitive salary, Douglas based

Job Purpose:
Senior Administrator required within the Business Control department of a leading Banking Group on an initial contract basis. The role holder will supervise and be responsible for regulatory and Wealth International requirements in managing and controlling risk exposure arising within Banking.

Key Responsibilities:
Accurately monitor Risk & Compliance following the banks policies and procedures
Assist with the administration of Operational and Anti-Money Laundering Risks within the business to ensure that the bank is not exposed to unacceptable levels of risk and report any significant issues to management.
Undertake client reviews
Assist in the review of account holders that have been flagged by the sanction / PEP monitoring software.
Assist with cases involving fraud/attempted fraud.
Assist with Operational and Anti-Money Laundering Risk monitoring for the bank.
Maintain an awareness and comply with all Anti Money Laundering laws, regulations, policies and procedures relevant to the bank.

Skills & Experience:
Ideally, a minimum of 3 years financial services experience, preferably in a Risk, AML or Compliance department, with a thorough understanding of Anti-Money Laundering and Operational Risk matters.
Has a controlling impact on end results.

Hours & Benefits:
Full time structured working pattern.
Competitive rates of pay.
Douglas based.

Job Purpose:
Change Manager required to join an International Bank on a Contract basis. The role holder will transform strategic ideas into change projects, amongst other tasks

Key Responsibilities:
Support the Head of Strategy in executing projects within the Overseas Services Operations Change Portfolio
Drive successful delivery of change projects and work with the organization and key stakeholders to scope and staff projects, establish governance and define target solutions
Create communication materials for multiple levels of stakeholders and actively manage day to day activities while ensuring delivery accountability is in place across the project
Provide programme and project support

Skills & Experience:
Proven Project Management experience in a change environment, gained in financial services
PMO experience would be advantageous
Excellent numerical & analytical skills
PRINCE2/PMP/CAPM qualification
Ability to engage with Senior Stakeholders and build strong business relationships


Hours & Benefits:
Full time hours, 6 month contract. Highly competitive salary based on experience, Douglas based

Job Purpose:
Experienced Secretary required to join a Douglas based Law Practice on a temporary contract.

Key Responsibilities:
Provide secretarial and administrative services to the team
Communicate with external and internal clients in a professional and customer service oriented manner
Prepare and distribute communications accurately
Respond to calls, emails, and routine letters; direct inquiries to the appropriate person
Manage schedules and calendars; arrange, coordinate, and schedule meetings; prepare meeting documents

Skills & Experience:
1-2 years proven secretarial experience
Secretarial or administration qualifications are desirable
Competent in using Microsoft suite

Hours & Benefits:
Completive salary, Full time, business hours - contract expected to last c2 months

Job Purpose:
.Net Systems Developer required to join a Wealth Management organisation on an initial contract basis.. The role holder will be responsible for working in the operations area of the IS department. As a Developer you will take part in the development of both new applications and maintenance of existing applications.

Skills & Experience:
Minimum 2 years experience as a Systems Developer using Microsoft tools
Expert in the Microsoft .Net stack and tools
Proficient in one or more of the following:
SQL
HTML
Javascript
C#
VB.NET
Experience of working within software development using the following software development lifecycles:
Agile
Waterfall (V model)
Excellent problem solving skills
Ability to work under pressure
Excellent communication skills (written and oral)

Hours & Benefits:
Market rate salary, structured working pattern, based in Central Douglas

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