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Job Purpose:
Finance Clerk required to join the Planning and Performance Management Team in a leading International Life Assurance organisation.

Key Responsibilities:
Support the preparation of regular reporting covering all key finance metrics, proactively challenging data.
Assist in variance analysis of expense information and responding to queries and ad hoc report requests by the PPM Manager.
Support project work where required.
Assist with business plan co-ordination, input gathering and insight reporting.
Build strong working relationships with various business partners, in particular working closely with the finance teams and all PPM Business Partners.

Skills & Experience:
Strong analytical skills and proficiency in working with numerical data is essential.
Given the scope of the role, recent graduates with experience working within financial services will be considered or candidates with 2 years experience working in a similar role.
Relevant business experience or relevant qualification is desirable.
Excellent communication skills, both written and verbal that has the ability to shape and structure questions and present information clearly.
Confident individual, that takes a proactive approach, and has good organisational and time management skills.

Hours & Benefits:
Competitive salary and benefits package.
Full time, business hours.

Job Purpose:
A leading Life Assurance and Wealth Management organisation is seeking to fill a number of different Administrative positions within the company. Joining on either a permanent or fixed term contract basis, role holders will act as first point of contact for clients, whether processing initial applications, servicing policies from other providers, or making payments.

Key Responsibilities:
Provide vital administrative support to one of the key business areas.
Respond to all queries promptly and professionally.
Ensure client requests are processed accurately and efficiently.
Present information in an easy to understand way.

Skills & Experience:
Minimum of 5 GCSEs at grade C or above (inc. Maths and English).
Previous experience in a customer service or administrative role.
An understanding of the Financial Services industry is preferred.
Knowledge/experience of AML, KYC, payments/bank transfers is highly desirable.
Confident user of MS Office (inc. Word, Excel, and Outlook).

Hours & Benefits:
Full time business hours based on a 35 hour working week; Salary entirely commensurate with relevant skills and experience; attractive company benefits package.

Job Purpose:
Senior Administrator required to join the Dealing department of a leading life assurance organisation. You will be required to accurately record and execute dealing instructions.

Key Responsibilities:
Accurately raise all trades, ensuring that the transactions are permissible and do not create unapproved overdrawn positions.
Place all external trades in line with the appropriate market guidelines and timeframes, company service standards and FCA and internal governance regulations.
Ensure that share transfers are accurately reflected on systems at all stages of the process to ensure accurate reporting.

Skills & Experience:
Minimum of 2 years experience within Life Assurance.
Great communication skills and attention to detail.
Hold 5 GCSE's grade A - C including English & Maths.
Study towards attainment of IOC is desirable but not mandatory.

Hours & Benefits:
Competitive remuneration package, onsite parking.

Job Purpose:
Senior settlements administrator required to join an international life organisation to ensure the timely trade settlement of all investment transactions and to accurately administer external custodian accounts and custody records.

Key Responsibilities:
Receive / chase and input all deal confirmations and contract notes within agreed procedures and time scales to ensure that trades settle within deadlines and do not incur late fees.
Input and assist with the checking of all Investment related transactions accurately and in line with system access rights and agreed procedures.
Allocate all settlement proceeds and deposit maturities received in line with agreed procedure and reconciliation guidelines ensuring that coverall renunciations are in place where possible.
Administer cash and stock settlements, including the failed trades report to ensure they are made in a timely and accurate manner in line with the authorisation matrix and do not incur late settlement fines.
Accurately set-up, monitor and maintain both new external cash deposits and maturities/roll-overs in line with dealer instructions and within agreed time scales.
Assist the Team Leader in the delivery of cross training within the team and the wider business.
Act as a form owner for the team, ensuring the timely distribution and update of the appropriates forms within the agreed service standards.

Skills & Experience:
2-3 years previous experience in a similar role within financial services, ideally within Investments.
Study towards attainment of IOC is desirable but not mandatory.
Ability to articulate thoughts and ideas in a clear and confident manner.

Hours & Benefits:
Full time permanent hours.
Salary dependent on previous experience.

Job Purpose:
Network Analyst required to work under the direction of the Network Operations Manager of a Global Technology Company. The Network Analyst will have primary responsibility for analysing, deploying, troubleshooting and the ongoing support of the Global IP/MPLS Network in North America, Europe and Asia, as well as the managed networking infrastructure and cybersecurity suite of services.

Key Responsibilities:
Participating in the planning, design, configuration and deployment of company's highly available network environment, including switches, routers, load balancers, DDoS mitigation devices and other hardware.
Making recommendations and provide technology guidance to solve business problems and improve network availability.
Daily operational maintenance of existing networking infrastructure. (mainly Juniper and Cisco).
Supporting customers with various network issues.
Monitoring system availability and performance to minimize downtime and optimize traffic.
Conducting research on network products, services, protocols, and standards in support of network procurement and development efforts.
Planning and implementing any improvement, modification, or replacement of network infrastructure components.
Participating in various information technology projects.
Assisting with the procurement of hardware, software and/or telecom services through different vendors.
Providing guidance and work leadership to less-experienced team members.
Creating and maintaining current documentation.

Skills & Experience:
A minimum of 3-5 years' experience working as a network analyst/ operations engineer or equivalent Juniper or Cisco certifications.
Proven experience with network capacity planning, network security principles and infrastructure, and general network management best practices.
Proven experience with network services and dynamic routing (BGP, VRRP, OSPF, MPLS, LDP).
Familiar with Networking Monitoring and Management Tools (Cacti/rrdtool, MRTG, Nagio).
Bachelor's degree in Computer Science or Computer Engineering.
Excellent organisational and communication skills.
Strong technical and problem resolution skills with the ability to work under pressure.
Motivated self- starter, who can work on own and as part of a team.
Experience managing large international networks, mitigating DDoS attacks and/or working in a global business with multiple locations is advantageous.

Hours & Benefits:
Full time, permanent role with core business hours. Competitive salary and benefits package.

Job Purpose:
Tender Manager required on a permanent basis to join one of the world's leading insurers, you will be responsible for the delivery of effective and timely tender responses to win and retain new group risk and group savings business. In addition to managing a team you will be responsible for your own pipeline of tenders and provide technical guidance to the business.

Key Responsibilities:
Manage a team of 2 tender managers; handling multiple often conflicting priorities personally and across the team as well as mentoring & developing the team.
Own and handle tender responses finding suitable solutions to requested or required exceptions to standard processes, product features, terms and conditions, fees/charges funds (savings only) and other variables
Build credibility as a product provider who is flexible and pragmatic in their approach to meeting customer requirements.
Point of reference on technical issues and non-standard cases to the wider business.
Works across the business to build relationships that reassure the active sharing of standard methodology developing consistency to tenders.
Handle and influence a wider range of stakeholders.
Protect and improve reputation by ensuring you deliver on promises made and say “no” when developments are not feasible.
Review and maintain excellent data quality within the MI databases by working and training users across the business, providing UAT when required and being a point of contact for questions.
Produce monthly MI reports for senior management ensuring the reports are accurate and a true reflection of the business.
Accountable for own personal development and ongoing professional development.

Skills & Experience:
5 years+ relevant work experience (for example; leading customer relationships, supporting proposition development, corporate client on boarding).
Experience of working constructively in a matrix management organisation and with people in different locations with the ability to handle remote teams, to motivate others to deliver and handle multi-cultural sensitivities.
A good understanding of international group risk and/or savings.
Technical understanding of the operations within a Life Insurance company (preferably with a focus on group risk propositions).
Able to communicate complex technical matters at a level appropriate to the recipient, exercising tact & subtlety where necessary.
Resilient to work effectively under pressure and to tight deadlines.

Hours & Benefits:
Full Time - permanent hours
Competitive salary and benefits package.

Job Purpose:
An Office Assistant is sought by an international Insurance and Wealth Management Group based in central Douglas. Joining on a permanent basis the successful applicant will provide a professional and efficient support service to a wide range of stakeholders and teams within the business.

Key Responsibilities:
Provide effective communication and support to the Operations team, assisting with administrative tasks.
Assist with telephone cover when required.
Scanning and filing client documentation and ensuring records are accurately maintained at all times.
Assist with receipt and processing of incoming and outgoing mail.
Assist with organisation or travel, diaries, events, and other appointments as required by management.
Run errands such as deliveries, attending the bank, registry etc on request.

Skills & Experience:
Previous experience in a similar role within Financial Services is preferred (ideally within the Insurance sector).
5 GCSEs at grade C or above inc. Maths and English.
Excellent communication skills, both written and verbal.
Ability to multitask and deal with various stakeholders needs.
A professional and personable approach.

Hours & Benefits:
Full time business hours ; salary commensurate with skills and experience; full company benefits package.

  • Market Rate
Job Purpose:
IT Integrations Manager required to join an expanding global fiduciary business on the Isle of Man, in a permanent capacity. This role is to support the business by being the IT workstation lead on integrations and working closely with the IT and integrations teams across the group.

Key Responsibilities:
Supporting the global IT strategy and providing management information as required.
Managing and acting as lead role for integration projects, including travelling to support integrations when required.
Carrying out due diligence on potential acquisitions and reporting to the senior team.
Defining and managing the IT budget for integrations.
Supporting cyber security policies, processes and controls fully.
Providing support for data & systems integrations.
Providing documented handovers to the IT team and business continuity planning information and handovers to the business continuity planning manager on integration completion.
Ensuring compliance with company standards, policies and procedures including but not limited to the Information Security Policy.

Skills & Experience:
5-7 years' proven IT experience in an IT management, third line or IT project support role.
Experience of working within a Project Governance (PRINCE2) structure and providing supporting documentation.
Experience undertaking IT due diligence exercises and providing associated reporting.
Experience with a wide range of Microsoft Server and Desktop operating systems.
Good working knowledge of VMware vSphere 6/6.5, VMware Horizon 7, IP Networking (LAN/WAN) and cloud technologies.
Knowledge of general cyber security best practice.
Experience defining and managing financial budgets.

Hours & Benefits:
Market rate salary and comprehensive benefits.

Job Purpose:
Accounts Assistant required to work closely with, and providing support to, an Accountant, with responsibilities including day to day bookkeeping (accounts payable/ receivable), invoice processing, reconciliations queries and payments

Key Responsibilities:
Managing day to day bookkeeping responsibilities with associated liaison with key stakeholders across the business.
Invoice and reconciliations processing and queries, payments and bookkeeping of transactions.
Managing staff expenses processing and payments.
Working as part of the wider accounts team to ensure internal reporting deadlines are met at month end.
Assisting with annual audits, finance projects and other general administration requirements within the team, as needed.

Skills & Experience:
Some previous bookkeeping and accounting experience.
Strong attention to detail with a positive approach.
Used to working as part of a finance team, ensuring that team objectives and month end deadlines, are met.

Hours & Benefits:
Full time, market rate salary dependent upon experience and qualifications, plus company benefits.

Job Purpose:
A Payments Officer is sought by an international bank based in central Douglas, on a permanent basis. The role holder will input and send international payments, reconcile bank own accounts, and conduct investigations into missing/problem payments.

Key Responsibilities:
Input and release outward payments.
Manage inward/outward payment queues effectively.
Offer technical specialise support.
Ensure the delivery of exceptional customer service whilst remaining aware of fraud, AML, risks, and regulations.
Act as first point of contact for payment instructions, queries, and complex cases.

Skills & Experience:
Minimum of 5 GCSEs at Grade C or above (inc. Maths & English).
Previous experience in a similar banking/financial/payroll/payments role.
Knowledge of SWIFT, BACS, CHAPS, Faster Payments, AML, and CFT Legislation and Fraud prevention.

Hours & Benefits:
Full time business hours; salary in line with relevant skills and experience; comprehensive company benefits package.

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