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Job Purpose:
Financial & Governance Accountant required to manage the day to day operations of a group of companies within an international bank.

Key Responsibilities:
Manage operations of companies ensuring all Governance requirements are managed on a day to day basis
Manage risk within companies and provide executive support as Business Manager to directors and Head of Branch.
Manage operating model of companies and adjusting in line with ongoing requirements.
Manage complex requirements of companies in respect of Financing Structures, Group Governance and Group interactions ensuring all relevant professional advice is taken and engaging with senior stakeholders within Group.
Manage and oversee financial commitment of companies and service level agreements in respect of all services provided
Implement and maintain specialist projects with a wide ranging remit to support leadership and promote the attainment of goals including analysis, recommendations and implementation.
Application of new and existing business specific regulatory requirements.
Management of regulatory requirements and implementation within the business.
Implement and maintain specialist projects in line with scope and produce output to be reviewed by directors.
Provide support and cover to the Financial Accountant companies and Finance IOM Branch in all aspects of financial accounting including production of management accounts, trial balance and alignment with Group requirements.
Reviewing and managing changes to business processes and directly supporting executives in daily management of the business.
Identifying any risks within controls and procedures and designing improvements and enhancements
Manage operations of companies ensuring all Governance requirements are managed on a day to day basis

Skills & Experience:
Hold a Professional qualification in accountancy
Significant experience within finance or accounting
Experience in financial accounting at a senior level
Experience in governance or compliance role
Proven banking experience able to design control measures and checks in accounting and financial processing activities to mitigate risks of errors, omissions and fraud.
Interpret financial reports, measure performance and execute key ratio analyses.
Prepare statutory or official financial statements in line with internationally accepted accounting practices and local regulatory requirements.
Knowledge of financial accounting principles, classifying, measuring and recording transactions using the financial systems of the Bank.
Knowledge and understanding of costing, budgeting and finance concepts and the understanding and application of related processes and procedures.
The ability to determine how a business will finance its strategic objectives.

Hours & Benefits:
Competitive salary and comprehensive benefits.

Job Purpose:
Experienced and qualified Treasury Manager required to join a global wealth management company, as the Manager of Transaction Management Unit.

Key Responsibilities:
Oversee and support the TMU team in the pricing, quoting, and processing of inter-bank money market transactions
Reinforce the culture of doing business the right way by ongoing engagement, risk assessment and planning with stakeholders
Confirm the accurate management of daily cash positions (funding) of varying currencies
Control and management of TMU transactions and administration duties
Drive the importance of effective, accurate communication & confirmations to banks and clients, in a timely manner
Oversee and review relevant reports and records accurately and ensure regular delivery to senior management
Offer and give assistance to Branch and TMU teams where necessary
Oversee the development and maintenance of strong relationships with relevant business units and colleagues to seek opportunities for new business
Focus on supporting internal opportunity owners with marketing clients relating to medium term and complex transactions
Oversee and establish the team's accurate management, control and processing of loans, including all associated agreements and documentation
Maintain adherence to all group standards / policies

Skills & Experience:
Significant experience in a similar treasury positon within international banking
Hold or working towards a relevant qualification
In-depth understanding of deal/trade life cycles

Hours & Benefits:
Competitive salary and comprehensive benefits.

Job Purpose:
A loans company based in central Douglas are seeking an experienced Customer Service Administrator on a permanent basis. The role requires excellent written and verbal communication skills and experience of working within a lending environment is preferred.

Key Responsibilities:
Handle incoming telephone calls, dealing professionally and effectively with each query
Responding to customer queries via email
Ownership of all queries until resolution

Skills & Experience:
Customer service experience within Financial Services is essential
Experience of working within a lending environment is highly preferable
Experience of working with the Anchor loan platform would be advantageous
Ability to manage own workload

Hours & Benefits:
Full time business hours; Salary commensurate with relevant skills and experience; Full company benefits package

Job Purpose:
System Support Analyst required to join an expanding IT team within an international Life Assurance company. The successful candidate will play a key role in the provision of Application Support for internal & external customers, focussing on delivering an exceptional standard of support and problem resolution services to customers.

Key Responsibilities:
Provide 1st line support on all logs raised through the Customer Service Desk, ensuring logs are responded to in a timely manner
Create, own and maintain documented procedures to aid System Support Team functions/responsibilities
Take responsibility and ownership to achieve resolution
Prioritises and diagnoses incidents according to agreed procedures
Investigates causes of incidents and seeks resolution
Escalates unresolved incidents
Facilitates recovery, following resolution of incidents
Meet agreed service levels

Skills & Experience:
Minimum of 2 years' experience of working within an IT customer services environment preferably within financial services
In-depth knowledge of Microsoft Office applications - Word, Outlook, Excel and Powerpoint
Flexible and can take account of new information, changed circumstances and/or business requirements, and modifies response to a problem or situation accordingly
Excellent problem solving skills
Self-sufficient - requires the minimum of supervision

Hours & Benefits:
Business hours with market rate salary & company benefits

Job Purpose:
A leading Life Assurance and Private Wealth organisation based in central Douglas are seeking an experienced Administrator to join their New Business and Welcome Team. Joining on a permanent basis, you'll hold responsibility for the provision of timely and accurate illustrations; offer guidance on Source of Wealth, Territory Decisions, and KYC requirements; and complete new business application forms.

Key Responsibilities:
Produce new business and additional single premium illustrations across all products
Create and maintain accurate client records on the team workflow system through the pre-sale process
Vet new applications, identifying any additional requirements for all products and client types

Skills & Experience:
Previous experience in a similar New Business role is essential
Strong understanding of KYC/AML requirements
Excellent telephone manner and verbal communication skills
FPC1, IAQ or equivalent qualifications are highly preferred

Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Full company benefits package

Job Purpose:
A Customer Sales Administrator is sought by a leading Retail & Distribution company based in the north of the island. Joining as a permanent member of a small friendly team, the role requires regular, confident communication by telephone and the ability to resolve customer enquiries in a timely manner.

Key Responsibilities:
Liaising with customers (mainly via telephone and email)
Inputting daily orders
Creating the daily production lists
Running reports

Skills & Experience:
Previous experience in a busy office environment is essential
Excellent customer service and communication skills
A working knowledge of MS Excel, Word, and Outlook
Ability to work unsupervised but with a strong team-working ethic

Hours & Benefits:
36 hours p/w - Saturday morning hours (09:00-13:00) are included on a rota basis; Salary commensurate with relevant skills and experience; Free parking nearby

Experience Dependent
Job Purpose:
IT Support Analyst required to join an established IT Solutions Provider in a permanent capacity, to provide support in a multi-disciplined environment.

Key Responsibilities:
Perform regular systems checks; monitoring and reporting on desktop devices
Handling client queries via email and telephone
Managing the help desk ticket system
Providing support, set up and maintenance
In house support and maintenance of disaster recovery suites
Working closely with the Office Systems team

Skills & Experience:
Previous experience in a similar role would be advantageous
A keen interest in IT and related area study
Excellent customer service in face-to-face, telephone, or email interactions with both staff and external clients
Working knowledge of Windows 10 and MS Office products including O365 and Exchange
A full clean driving license is essential

Hours & Benefits:
Competitive salary in line with relevant skills and experience, study support, full time business hours.

Job Purpose:
Experienced customer services administrator is sought to join the customer services team of an international wealth platform company.

Key Responsibilities:
Review new business applications for quality and regulatory anti money laundering and counter terrorism financing control purposes
Ensure new business applications have been accepted and processed in line with internal guidelines and procedures
Contract financial advisers and customers to request outstanding information
Data capture and record management information data

Skills & Experience:
A minimum of 2 years' experience within a new business role within investments or life assurance
Strong communication and organisational skills
Ability to deliver accuracy and quality performance

Hours & benefits:
Full time, core business hours - permanent role.

Job Purpose:
Senior Administrator required to actively engage in the CanPay processes for an international Life Assurance organisation whilst demonstrating a proactive and positive desire to deliver the best possible customer experience for customers.

Key Responsibilities:
Proactively identify enhancements to processes and contribute towards their implementation
Identify, understand and collate customer needs, requirements and feedback
Administration duties relating to the withdrawal process stages for both the IOM and Dublin office
Agree quality standard of processes and contribute towards successful delivery

Skills & Experience:
1 to 2 years' experience within a similar financial services, preferably a payments environment
Takes a logical and organised approach to problem solving
Ability to deliver quality outcomes

Hours & Benefits:
Full Time permanent working hours
Salary dependent on previous experience

Job Purpose:
Company & Trust Administrator with some previous experience in a similar role, is sought for a new role with an established Trust and Corporate Service Provider in central Douglas.

Key Responsibilities:
Assisting with the administration of a diverse portfolio of client entities, in accordance with legislation and procedures
Liaison with clients and intermediaries
Assisting with the completion of statutory requirements, including filing of annual returns, drafting of minutes and resolutions and annual compliance reviews

Skills & Experience:
Previous experience within Corporate and Trust Administration, having some understanding of Trust & Corporate client entities and an interest in developing further knowledge
Though not essential, potentially an applicant may be interested in undertaking study of a relevant professional qualification
Positive and enthusiastic approach, enjoys working as part of a team

Hours & Benefits:
9am - 5pm, competitive salary and benefits package

Job Purpose:
A permanent opportunity has arisen for an experienced office administrator to join a Douglas based Chartered Surveyors to support a team of 4 Surveyors.

Key Responsibilities:
General office administration
Basic bookkeeping i.e. writing up cash ledger
First point of call for clients both face to face and telephonically
Office stock control
Audio transcription

Skills & Experience:
Previous experience in reception / office administration duties
Competent in handling busy workloads with a hands on approach
Ability to work on own initiative, due to nature of the company may be in office alone

Hours & Benefits:
Full time, core business hours - car parking. Salary in line with experience

Job Purpose:
Experienced Company Secretary required to join an expanding commercial group.

Key Responsibilities:
Day-to-day administration of a growing number of group entities
Control the Groups' company secretarial requirements for the IOM & UK
Co-ordinate AGMs and produce all associated agendas, minutes and correspondence
Provide training on all corporate governance matters
Implement processes or systems to help ensure effective management and compliance with legislation
Ensure the Group's insurance policies are adequate and cost effective

Skills & Experience:
Previous experience in fulfilling company secretary duties is vital
Professional qualification (ICSA or equivalent) is preferred
Able to work on own initiative to achieve desired results
Able to develop new ideas and demonstrate a creative approach to problem solving

Hours & Benefits:
Full time or reduced working hours will be considered, competitive salary

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