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Job Purpose:
Investment System Analyst sought after by an International Life Assurance Organisation on a 12 Month contract. Reporting into the Technical Support Manager you will be the SME for the unit pricing system, assisting all areas of investment services where required.

Key Responsibilities:
Responsible for the fund launch and closure processes on the unit pricing system.
Blended funds system maintenance - including changes in strategic asset allocations and fund switches.
Planning investment services requirements for asset on boarding, working closely with key stakeholders including treasury and ZICs.
Assisting with remediation calculations and methodologies.
Day to day trouble shooting of any system queries within Investment Services.
Assisting with technical queries around dealing and pricing including price sources and price release information.
Month end reporting.

Skills & Experience:
Proven track record in a similar role is essential.
Strong understanding of unit linked investments and pricing principles.
Sound knowledge of fundamental processes including reconciliations, corporate actions and price testing.

Hours & Benefits:
Competitive salary, 12 month contract, full time business hours.
Job Purpose:
Compliance Support Executive required to join leading life assurance organisation for 6 month contract to support the overall compliance function.

Key Responsibilities:
Maintaining regulatory contact logs, policies, procedures & business standards.
Production of Management information.
Act as the first point of call for communication both internally and externally.

Skills & Experience:
Previous experience working in a regulated environment, ideally within a compliance function.
A related professional qualification would be beneficial.
Excellent communication skills.

Hours & Benefits:
Structured working pattern, onsite car parking.
Job Purpose:
Administrator required to join an established Financial Services Group as part of the Complaint Handling Team in a part time permanent capacity. The role holder will be responsible for dealing effectively with customer complaints as the first point of contact and handling any issues in an effective and timely manner.

Key Responsibilities:
Bring customer complaints to a swift, efficient and cost-effective conclusion ensuring a fair customer outcome whilst following Company and regulatory policies and procedures.
Analyse complaints and negotiate the best outcome in every situation considering the available information.
Maintain the Company's complaints register and complaints records.
Provide management information as requested in an accurate and timely manner.
Assist with the ongoing monitoring of complaints and undertake root cause analysis.
Undertake any other reasonable tasks as requested by the compliance function.

Skills & Experience:
Experience in customer service and complaints management.
3 years' + office experience.
Excellent communication skills.
A good understanding of fund and investment management, life and general insurance and pension legislation- desirable but not essential.
A good understanding of investment services and their practical applications- desirable but not essential.

Hours & Benefits:
Part time working pattern (flexible)-potential for this to increase to full time hours if desired, competitive rates of pay, based in Central Douglas.
Job Purpose:
A leading Life Assurance and Wealth Management organisation is seeking to fill a number of different Administrative positions within the company. Joining on either a permanent or fixed term contract basis, role holders will act as first point of contact for clients, whether processing initial applications, servicing policies from other providers, or making payments.

Key Responsibilities:
Provide vital administrative support to one of the key business areas.
Respond to all queries promptly and professionally.
Ensure client requests are processed accurately and efficiently.
Present information in an easy to understand way.

Skills & Experience:
Minimum of 5 GCSEs at grade C or above (inc. Maths and English).
Previous experience in a customer service or administrative role.
An understanding of the Financial Services industry is preferred.
Knowledge/experience of AML, KYC, payments/bank transfers is highly desirable.
Confident user of MS Office (inc. Word, Excel, and Outlook).

Hours & Benefits:
Full time business hours based on a 35 hour working week; Salary entirely commensurate with relevant skills and experience; attractive company benefits package.
Job Purpose:
Administrator, sought by International Life Assurance company to join their Settlements Team on an initial 6 month contract basis, The role holder will be responsible for ensuring the timely trade settlement of all investment transactions and to accurately administer external custodian accounts.

Key Responsibilities:
Process full trade settlement of all corporate actions and investment transactions.
Accurately administer external custodian accounts and custody records.
Correctly input corporate actions and dividends received into company databases and systems.
Assist in the collection of quarterly DFM and platform prices.

Skills & Experience:
Minimum 5 GCSEs including English and Maths.
1 years previous experience within an office environment, preferably within Life Assurance.
Excellent communication skills.

Hours & Benefits:
Market rate salary, full time business hours, parking on site.
Job Purpose:
An experienced Recruiter is required to join a leading eGaming company based in central Douglas on a fixed term contract basis. Joining initially for 6 months (possible extension to 12 months), the successful applicant will manage all aspects of hand-on recruitment for the company.

Key Responsibilities:
Source job role criteria and specific candidate requirements from hiring managers.
Sort through direct applications and assist with candidate shortlisting.
Full assistance with interview process, including initial organisation, sitting in during interviews, and providing candidate feedback.
Pro-actively source candidates utilising appropriate social media channels.

Skills & Experience:
Previous experience in a recruitment role is essential.

Hours & Benefits:
Full time business hours; competitive salary.
Job Purpose:
Finance Administrator, required to assist in the accurate and timely processing of all daily Treasury procedures, sought by an international Life Assurance company on an initial 6 month contract basis.

Key Responsibilities:
To perform and oversee the daily payment processes ensuring adherence to documented procedures.
Assist in managing external banking relationships for companies, controlling the bank accounts and escalating any appropriate concerns.
Assist in queries and resolution of payments, treasury and reconciliation items both internally and externally.
Maintain accurate records of Payments & Receipts and assist other finance functions in ensure data retention is in accordance with internal service standards.

Skills & Experience:
Previous experience within an office environment.
A minimum of 5 GCSE's grades A*-C including English and Maths.
Ability to work independently or as part of a team.
Self-motivated, with a positive and flexible attitude.
Excellent analytical, reasoning, and communication skills.

Hours & Benefits:
Market rate salary commensurate with experience; full time business hours.
Job Purpose:
Business Analyst required to join a Global Banking Group on an initial 6 month contract basis. The role holder will be required to define and support Projects and/or Service sustaining deliveries aligned to business strategy, which enable benefits to be achieved on a cross functional business basis.

Key Responsibilities:
The role holder will partner with the Change Manager and Programme Manager to drive the successful delivery of the work stream / project and work with the organisation and key senior stakeholders to scope and staff projects, establish governance, and define target solutions.
Be responsible for creating communication materials for multiple levels of stakeholders and actively manage day to day activities while ensuring delivery accountability is in place across the whole project.
Work with the PMO to support initiative as necessary; creation & maintenance of detailed project plans covering all deliverables (process, people, IT, control) and dependencies while actively assessing and managing risk; removing / reducing barriers towards realising goals, ensuring mitigation actions are in place & managed.
Deliver status reporting by providing visibility on status against milestones, and transparency of risks and issues and will have to coordinate direct and matrix management of internal and third party resources.
Develop and implement the communications strategy while consolidating and maintaining reporting requirements and providing stakeholder management across the programme.

Skills & Experience:
Excellent written and oral communication
The candidate should have strong change management and stakeholder management skills and experience of control environment processes with a banking environment.
It is essential that the candidate would have strong Microsoft PowerPoint, Excel skills and be Lean Trained / aware of Lean and Continuous Improvement.
Experience of wealth management is preferred for this role as is the use of Agile as a methodology.

Hours & Benefits:
Structured working pattern- Core business hours, excellent rate of pay, Douglas based.
Job Purpose:
Business Analyst required to join an expanding Financial Group on an initial contract basis. This is a key role in the methodical investigation, analysis, review and documentation of all or part of the business in terms of business functions and processes.

Key Responsibilities:
Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes.
Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration.
Facilitates scoping and business priority-setting for change initiatives of medium size and complexity.
Discover and analyse requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate.
Support programme or project control boards, project assurance teams and quality review meetings.
Provides basic guidance on individual project proposals.
Define, documents and carries out small projects or sub-projects. Alone or with a small team, actively participating in all phases. Identifies, assesses and manages risks to the success of the project.

Skills & Experience:
Minimum of 3 years' experience as a Business Analyst within financial services.
Excellent problem solving skills.
In-depth knowledge of Microsoft Office Applications (i.e. Word, Outlook, Excel and PowerPoint).
Testing/Analytical skills - Thinking Interprets quantitative and qualitative information to achieve a business-related objective. Produces effective solutions to complex problems. Identifies underlying trends and issues and does not always stop at initial answer. Systematic and logical.
Ability to demonstrate AGILE strategy.
Basic SQL Skills.
Experience of formal system analysis and design methodologies.
Ability to work under pressure.
Ability to achieve tight deadlines.
Excellent communication skills (written & verbal).
Business Analysis or Testing Qualifications, e.g. ISEB or IIBA.

Hours & Benefits:
Market competitive daily rates of pay, structured working pattern, Douglas based.
Job Purpose:
Operations Analyst is required to join the Offshore Banking Expert Services Team of a global Banking corporation, in an initial contract capacity. Based in central Douglas, the role holder will provide specialised support for the Offshore Operations business for Isle of Man, Jersey, and Guernsey-based customers.

Key Responsibilities:
Provide active support to the management team, ensuring all service levels, policies, procedures, risk, and governance are adhered to.
Review of sensitive Deceased Client cases, prior to execution of payments to executors, along with the subsequent release of payments.
Deal with all telephone and email referrals in relation to client payments (inward, outward, and online).

Skills & Experience:
12 months previous experience within Banking, preferably in an Operations capacity.
A minimum of 5 GCSEs at Grade C or above, including English and Mathematics.
Flexible and professional under pressure, with strong interpersonal skills.

Hours & Benefits:
Full time core business hours; competitive salary, Douglas based.
Job Purpose:
Senior Administrator required within the business Control department of a financial services provider, primarily to supervise and be responsible for regulatory and Wealth International requirements in managing and controlling risk exposure arising within Banking.

Key Responsibilities:
Accurately monitor Risk & Compliance following the banks policies and procedures Assist with the administration of Operational and Anti-Money Laundering Risks within the business to ensure that the bank is not exposed to unacceptable levels of risk and report any significant issues to management.
Undertake client reviews, (CBB, IPB and IWI), as per the schedule and in line with WIN Client take on and maintenance manual, ensuring that clients are correctly classified as per the WIN Compliance Guidance Note on Client classification and updating the schedule accordingly Undertake trigger reviews, where applicable, in line with procedure Conduct ongoing monitoring of client transactions and source of funds as required, including the monitoring and review of daily alerts from various information sources.
Conduct retrospective monitoring of Static Data Changes focussing on address changes which increase the possible level of client risk to the Ban Act as a point of contact within the business in respect of account queries such as Source of Funds documentation.
Assist with the releasing of payments over accounts that are subject to internal posting restrictions.
Assist in the review of payments that have been flagged by our sanction monitoring software Assist in the review of payments that have been queried by our correspondent bank Assist with managing of deceased account processes.
Assist in the review of account holders that have been flagged by our sanction / PEP monitoring software Assist with cases involving fraud/attempted fraud.
Assist with Operational and Anti-Money Laundering Risk monitoring for the bank.
Willing to learn other BCU duties undertaken by colleagues and be a team player.
Maintain an awareness and comply with all Anti Money Laundering laws, regulations, policies and procedures relevant to the bank.

Skills & Experience:
Ideally, a minimum of 3 years financial services experience, preferably in a Risk, AML or Compliance department, with a thorough understanding of Anti-Money Laundering and Operational Risk matters.
Has a controlling impact on end results.

Hours & Benefits:
Full time hours and competitive salary.

Job Purpose:
Recruitment Administrator required to join an established Shipping Organisation on an ongoing temporary contract basis.

Key Responsibilities:
Support the recruitment team with the review, shortlisting and selection of officers to join the international fleet.
Identify and accurately update company system with candidates' documentation.
Organise appropriate training for candidates.
Administrative duties as required.

Skills & Experience:
Previous experience is highly desirable.
A proven track record in a fast paced office administrative environment is essential.

Hours & Benefits:
Structured working pattern- core business hours, competitive rates of pay, excellent staff facilities, car parking on site.
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