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Job Purpose:
Compliance Officer required to join an international Life organisation to assist the Compliance Manager in the analysis of local and international regulatory developments ensuring that useful and informative analyses are delivered to business colleagues on a timely basis.

Key Responsibilities:
Input into the continued development and implementation of corporate strategies and policies, as they relate to the organisational agenda generally and specifically in relation to: -Risk management and internal control, Continuous compliance with obligations and quality assurance of performance, Corporate governance and probity , Policy framework and Assurance testing.
Actively contribute to the day-to-day activities of the Compliance Team, in line with the overarching objectives of the GRC Department.
Assist and maintain an effective and fit for purpose compliance framework, which guides and defines organisational behaviours, provides a clear context for business decision-making and positively influences the performance of functional and operational activities across the Group.
Provide active support to the Compliance Manager to ensure that the Life Companies of the Group and their service providers and employees remain cognisant of and compliant with their respective regulatory obligations and proactively maintain adequate, effective and auditable policies, procedures, reporting mechanisms and training materials.
Assist and deliver a customer centric compliance programme, with the support of the wider Compliance Team, which together with business colleagues, helps to ensure positive customer outcomes by analysing processes, behaviours and procedures and proposing and implementing effective change.
Observe and be a champion for the stated core values of the Group in respect of both performance and behaviours.
Participate in new business projects and strategy.

Skills & Experience:
A highly competent and appropriately qualified professional (or currently studying) with a minimum of 3 years' experience in a compliance role preferably within the Life Assurance sector.
Good knowledge and understanding of the legal and regulatory frameworks governing the Group and its subsidiary companies with the ability to understand, assess and effectively communicate the impact of changes and developments in the local and international environment.
Excellent working knowledge and understanding of the regulatory regimes applicable to the Group.
Good working knowledge and understanding of risk management, internal control and corporate governance principles and practices.
Keen to develop and exploit effective working relationships and advocates the work of the GRC Department to other business areas.
Communicates effectively - both orally and in writing to a wide range of audiences.
Ability to manage own workload and performance effectively in a busy and challenging environment.

Hours & Benefits:
Salary Negotiable
Full Time permanent hours 37.5 hours/week.

Job Purpose:
Accounts payable administrator required to join a busy Accounts department within an International E-Gaming Organisation on an initial 3 month temporary contract. The role holder will be responsible for account ledger administration, payments, processing large volumes of multi-jurisdictional invoices, reconciliations, expenses approvals and other internal finance functions.

Key Responsibilities:
Process Purchase Orders into the computerised accounts system.
Understand multi-currency, multi-jurisdictional payments and VAT processing.
Allocate bank payments, reconcile supplier statements, investigate and correct discrepancies.
Monitor incoming emails and action accordingly.

Skills & Experience:
At least 2 years in a similar role and good understanding of accounts ledgers is required.
Minimum of 5 GCSE's at Grade or above including Maths.
Strong computer skills including the ability to operate computerised accounts system.
Good interpersonal skills and ability to work well both in a team and using own initiative.

Hours & Benefits:
3 month temporary contract, full time business hours, competitive rate of pay.

Job Purpose:
6 Month contract opportunities within the Customer Service Team of an International Life Assurance Organisation

Key Responsibilities:
Provide an accurate service in a knowledgeable and professional manner, ensuring customer satisfaction at all times.
Act as a Customer Service Role Model, taking every opportunity to build beneficial relationships.
Confidently support peers in dealing with all customer requests.
Support a culture that encourages innovation and continuous improvement to the benefit of the customer.
Uses knowledge to assist peers to effectively deal with customer queries and identify improvements to departmental procedures.

Skills & Experience:
Previous office administration experience ideally including telephony duties.
Excellent communication skills, both written and verbal.
Able to work within a team environment and contribute at all levels.

Hours & Benefits:
Full time business hours, competitive salary, parking on site.

Job Purpose:
Administrator required to join an established Payroll Solutions Organisation on an initial temporary basis with the potential of progressing to a permanent role.

Key Responsibilities:
The role holder will be responsible for working as part of a team to ensure weekly contractor timesheets are processed efficiently and on time to guarantee contractors receive their salary payments each week.
Receiving weekly timesheets from the client and processing either manually or via excel imports to the Merit payroll system.
Raising Client Invoices for the contractor timesheets received each week.
Running the payroll process once all timesheets and invoices have been generated on the payroll system.
Daily recording and reconciling of the salary totals for the payroll processed.

Skills & Experience:
The ideal candidate will already have payroll, accounts or book-keeping experience or that of financial and banking knowledge from a similar working environment.
Excellent knowledge and experience in Microsoft Excel is essential
A good working knowledge of payroll systems and banking software would also be advantageous.
A minimum of 5 GCSE grades A*- C including Maths and English.

Hours & Benefits:
Competitive salary, full time working pattern, central Douglas based.

Job Purpose:
An experience Claims Administrator is sought by a leading Wealth Management organisation on a permanent basis. The role holder will be expected to deliver a direct service to clients and IFAs by the processing of claims and withdrawals requests within specified servicing times.

Key Responsibilities:
Receiving, understanding, validating, and correctly processing a wide variety of different workflow items:
Client record amendments.
Regular and single withdrawals.
Full and segment surrender payments.
Open surrenders (holding illiquid funds).
Death Claims.
Calculating and providing Chargeable Gain information where applicable for regular withdrawals, single withdrawals, and surrender requests.
Providing relevant information to the Finance Department relating to any reconciliation queries.

Skills & Experience:
Previous experience within the Life Assurance industry, ideally with experience in a Claims/Withdrawals role.
Knowledge of AML/KYC requirements.
Computer literate and comfortable using a wide variety of systems.
Excellent communication skills (written and verbal) with a good telephone manner.

Hours & Benefits:
Full time business hours (35 hour working week); Salary in line with skills and experience; Attractive company benefits package.

Job Purpose:
Multiple Payments Processors required to join International Bank for long term contract to start immediately.

Key Responsibilities:
Process a wide range of customer payment requests using multiple systems.
Contacting customers directly to discuss and solve their payment issues.
Working to strict accuracy and deadline targets.

Skills & Experience:
Previous experience in payments processing role within Banking would be advantageous
Ability to work accurately under pressure.

Hours & Benefits:
Full time, core business hours, ongoing temporary contract, excellent rates of pay.

Job Purpose:
A Technical Support Engineer is sought by an eGaming company, on a permanent basis. Based in central Douglas, the role holder will support a busy team of traders, providing and assisting with their IT needs and requirements.

Key Responsibilities:
Installing and configuring hardware operating systems and applications.
Maintaining systems and networks.
Responding to both internal staff and external client IT queries.
Providing full on-site IT support.

Skills & Experience:
Previous practical experience in a similar IT support position.
Ideally holding a CCNA/MCP certification.
Experience in the eGaming industry, or with an online sportsbook company, would be advantageous.
Excellent communication skills, able to communicate with staff at all levels.
A genuine interest and aptitude for IT.

Hours & Benefits:
This role operates on a shift pattern basis - flexibility for evening, weekend, and public holiday work is essential; competitive salary and full company benefits package.

Job Purpose:
A Customer Support Administrator is sought by an international Life Assurance company based in central Douglas. Joining in a permanent capacity, the role holder will deliver a direct service to clients and IFAs by processing telephone calls and email requests within specified servicing times.

Key Responsibilities:
Act as first point of contact for clients, IFAs, and sales branches, answering all queries via telephone, fax, and email.
Produce single premium quotations across all company products.
Input special deal quotes.
Process UK staff and individual policyholder registrations.

Skills & Experience:
Minimum 12 months experience within Financial Services, ideally within Life Assurance.
Good working knowledge of MS Officer products (inc. Word, Excel, and Outlook).
Excellent written and verbal communication skills.
5 GCSEs at grade C or above, including English and Maths.

Hours & Benefits:
Full time business hours, based on a 35 hour working week. Competitive rates of pay and attractive company benefits package.

Job Purpose:
A permanent opportunity has arisen for someone to join a team of highly skilled actuaries, who each play a pivotal role in the success of a global Wealth Management organisation.

Key Responsibilities:
Produce accurate and timely financial data for regulators, local management and other key stakeholders.
Solvency.
Reserving.
Economic capital.
Financial modelling.
Risk management.
Financial Reporting.
Product development and testing the viability of new products.
Continuous improvement ideas to bring efficiency around reporting processes.

Skills & Experience:
A minimum of a 2:1 degree within a numerate subject, coupled with a strong commitment and motivation to completing the Actuarial exams.
Interpersonal skills: the ability to build relationships with a foundation of trust and responsibility.
Numerical skills: the ability to solve financial calculations and have a keen interest in data analytics.
Meticulous attention to detail.
A commitment to self-development & learning.

Hours & Benefits:
Full Time hours -35 / week.
Competitive package with full study support towards a professional qualification with the Institute and Faculty of Actuaries.

Job Purpose:
Multiple opportunities for experience Software Tester's to join an established and further growing Financial Group on a long term contract basis. The role holder will be responsible for ensuring that new and amended systems, configurations, packages, or services, together with any interfaces, perform as specified and that the risks associated with deployment are adequately understood and documented. The System tester plays an essential role in managing the risks associated with IT systems, which include financial and reputational risk.

Key Responsibilities:
The planning, design, management, execution and reporting of tests, using appropriate testing tools and techniques and conforming to agreed process standards and industry specific regulations.
Engineering, using and maintaining test ware (test cases, test scripts, test reports, test plans, etc.) to measure and improve the quality of the software being tested.
Defines test conditions for given requirements.
Design test cases and creates test scripts and supporting data, working to the specifications provided.
Interprets, execute and record test cases in accordance with project test plans.
Analyses and reports test activities and results. Identifies and reports issues and risks.

Skills & Experience:
A minimum of 1 years experience in a Software Tester role.
Educated to a bachelor degree level or hold a relevant professional qualification or extensive relevant experience in career history.
Good problem solving skills in order to resolve issues quickly and effectively.
Proven ability to meet individual targets and goals with accurate results.

Hours & Benefits:
Structured working pattern- core business hours, excellent rates of pay- market competitive, based in central Douglas.

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