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A 9 month contract opportunity has arisen for a product management analyst to support the delivery of good customer outcomes, ensuring that customer facing literature is compliant, accurate and clear, and support the implementation of changes amongst other tasks.

The Role...
You will support the product management of bonds products by carrying out product reviews under the oversight of the product manager. As well as:
Review customer facing literature of the product range including key features, terms and conditions, illustrations, annual reviews, including all updates required to support business growth and regulatory change
Support the migration of literature items to a new document management system
Ensure products have up to date product specifications and clear target markets and that actions identified as a result of product reviews are delivered in line with agreed timescales

About You...
You will be a confident communicator, with previous experience within a similar role alongside:
Good understanding of the bonds market
High level of accuracy and attention to detail
Able to deliver a high standard of service output
Strong analytical skills, ability to use, interpret and develop meaningful data

The Reward...
You will receive a competitive salary
Full time, 9 month contract position

We are looking for a senior compliance officer to join the due diligence team of an international egaming company. The successful candidate will be responsible for the implementation and day to day management of the company due diligence framework.

The Role...

You will be required to review and make risk based decisions on third parties files from an AML/CFT perspective, alongside:

Daily management of probity related activities; the maintenance and monitoring of a variety of standard compliance matters and systems with a strong focus on KYC and due diligence
Keep abreast of relevant AML/CFT legislation, compliance changes and advise on any potential impact and develop action plans as required
Review third parties reports and make risk based decisions
Complete KYC and due diligence checks on prospective and existing operators and other third parties/suppliers

About You...

You will have knowledge of AML/CFT legislation as well as:

Strong ability to review, interpret, communicate and apply regulatory requirements in a commercial context
Good understanding of the requirements and expectations of international financial crime units
Inquisitive mind and excellent attention to detail
Proven experience of working with AML/CFT frameworks
Bachelor's degree or equivalent experience

The Reward...

Permanent opportunity
Competitive salary
Central Douglas working location

We have a new opportunity to join a leading independent corporate and fiduciary service provider. As a Payments Administrator, you'll assume responsibility of the payment process of the group and its clients, timely and accurately processing all outward payments to clients and external suppliers.

The Role...
Your core responsibilities will include:
Provide banking and payments expertise to colleagues and business partners
Investigate and answer payment related queries from internal teams and external banking partners
Maintain strong working relationships with banks, business partners and colleagues across the business, be able to communicate effectively on payment processes both verbally and in writing
Assume responsibility for the set up and administration of clients' bank accounts with a range of different banks and payment service providers in different currencies and jurisdictions

About You...
The role is busy, varied and would suit somebody who is quick to learn, keep calm under pressure when dealing with a high volume of transactions and can deal with the volume without compromising on accuracy
Close attention to deadlines is key in the payment process
Previous experience within a banking payments environment is essential

The Reward...
Competitive salary
Comprehensive benefits, including DIS, travel insurance scheme, private healthcare, dental care, income protection, and employer pension contributions
 

Relationship Support Officer fluent in Japanese is required to join the Customer Service team of an international Life organisation.

The Role...
Actively contributing to the successful delivery of the departmental objectives along with your own personal business objectives
Administer a varied book of business including Personal Portfolio products
Carry out and follow through client and IFA requests to a conclusion
Take ownership of, and resolve any queries through to a satisfactory conclusion

About you...
Experience in handling external telephone calls with both clients and independent financial advisors
Fluent in speaking and writing in Japanese
Experience with new business and payments out would be advantageous
Competent in Microsoft applications: Including Word, Outlook, SharePoint and Excel and Knowledge of Finscan (Desirable)

The Reward...
Competitive salary and benefits package

In this role, you will be an Insurance Technician in an investment firm, located in central Douglas.

The Role...
You will be administering the declaration and closing of War Risk Additional Premiums calls, as well as:
Dealing with over 300 shipping companies
Opening, confirming and closing of Additional Premium calls
Become proficient in internal systems, such as BoWoS and BLUR
Issue relevant documentation to members

About You...
Have an good understanding of Word, Excel, and PowerPoint
Excellent customer service and communication skills as well as a keen attention to detail
Be able to handle multiple tasks and prioritise effectively

The Reward...
You will be based in Douglas, and will receive:
A competitive salary
Comprehensive benefits package

We have a brilliant opportunity to join a leading investment management firm with offices across North America, Europe and Asia. Joining as a Portfolio Administrator, you will support the firms Portfolio Management and Trading activities and Post Trade Support functions.

The Role...
Your core responsibilities will include:
Trade support
Cash administration
Portfolio Reconciliations and resolution
Corporate action and class action processing

About You...
You will need:
Degree in Finance, Accounting or Economics would be advantageous
Other industry certifications would be considered assets
Ability to work effectively under pressure
High attention to detail within a high volume work environment

The Reward...
Competitive salary
Market leading benefits package with a focus on work/life balance

Our client is seeking and Administration and Facilities Assistant to act as the "go-to" for all building facilities queries. You will support the Receptionist with the day-to-day running of reception, office and postal duties, and assist with general administrative tasks within the business.

The Role...
Covering reception on an adhoc basis
Archiving - Monitoring, destroying, reviewing, logging and retrieving files
Facilities management
Organising work stations for new Joiners and arranging any office moves
First point of contact for all maintenance queries
Compliance checks

About you...
Full driving licence is essential as you will retrieve files from the archive unit
Excellent communication and customer service skills
Flexible, adaptable and confident working with various departments in the business
Receptionist experience ideal but not essential
Professional services experience ideal but not essential
Flexible to work ad-hoc weekend / outside of working hours to supervise contractors conducting building works

The Reward...
Competitive salary
Comprehensive benefits
 

We are looking for an experienced senior administrator to join an international life assurance provider on a permanent basis.

The Role...
You will be actively engaged in the processing of customer and advisor requests. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout their journey. You will resolve a wide range a queries from both the Isle of Man and Dublin office amongst other tasks. You will
Identify, understand and collate customer needs, requirements and feedback
Build working relationships by cooperating with and supporting colleagues
Proactively take ownership for self-development and demonstrate the desire
Achieve an average quality score of 90%
Identify, understand and collate customer needs, requirements and feedback

About You...
You will demonstrate enthusiasm and a positive approach to your working performance and
Previous experience in a senior role managing other team members
Be open and able to adapt to change
Be articulate and possess excellent communication skills
Be a strong team player who is able to work with limited supervision
Minimum of 5 GCSEs including English and Mathematics

The Reward...
You'll be joining an international employer where you will receive
A competitive salary
Compressive reward package including income protection, private medical and life assurance
Bonus scheme
Support for personal growth and development

 

Our client is looking for a Company Administrator to work closely with a portfolio of gaming clients to assist in a variety of administration, secretarial, regulatory and compliance matters.

The Role...
Manage strong relationships by acting as part of a team that provides its clients' with insightful and bespoke solutions
Deal with all manner of corporate administration and governance tasks with support from various internal functions including secretarial, accounting and tax
Work closely with gaming and risk specialists to ensure full regulatory compliance
Maintain and develop banking and third-party supplier relationships to ensure a smooth onboarding experience for both parties

About You...
Strong administrative skills (company secretarial experience would be an advantage)
Payments experience or similar
Good knowledge of Word, Excel, Outlook
Ability to work to deadlines and prioritise workloads
A basic knowledge of corporate governance and compliance procedures

The Reward...
Exciting opportunity to join a growing team and develop new ways of working
Competitive salary
Comprehensive benefits package
Training and career opportunities
 

Part Time Bookkeeper required to record activities for a Payroll Software company based in Douglas

The Role...
Preparing and sending monthly client invoices from Quickbooks
Dealing with and resolving any queries which may arise from client invoices
Liaising with other staff to gather additional monthly chargeable costs
Reviewing debtors, sending statements and following up on outstanding invoices
Setting up regular supplier payments
Preparing monthly bank reconciliations
Preparing ad hoc financial reports as requested by the Managing Director


About you...
Experience from a similar Bookkeeping role
Bookkeeping qualification would be preferable but not essential
Knowledge of Quickbooks (or a similar accounting software package) would also be an asset.

The Reward...
Market rate salary
Part-time (up to 30 hours per week) some flexibility on days /hours worked

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