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Job Purpose:
Assisting the Group Financial Controller of an established Payroll Services group, the successful candidate will be experienced in all aspects of financial management, regulatory and financial reporting, including the production of Management Accounts, preparation of VAT and Tax returns and preparation of statutory accounts. Ideally applicants will be ACCA/ACA qualified also having a good knowledge of IOM and UK companies

Key Responsibilities:
Production of Management Accounts and Statutory accounts
Preparation of VAT and Tax returns
Assisting with the leadership of the Management Accounts Team, including the training and development of staff and review of work

Skills & Experience:
Ideally qualified ACCA/ACA (or similar)
Experienced in all aspects of financial management, regulatory and financial reporting to include good knowledge of VAT and ideally knowledge of IOM and UK companies
Experienced in managing diverse general accounting duties including ad hoc project work and assisting with the leadership of the Management Account team
Positive approach, used to working autonomously to meet deadlines

Hours & Benefits:
37.5 hours a week, competitive salary (and no additional car parking costs)

Job Purpose:
Senior Service Manager required to join a Telecommunications organisation. Based on the Isle of Man the main function of the role is to lead the enterprise service management function, managing the team across the Channel islands and the Isle of Man

Key Responsibilities:
Working with the Sales Director lead the enterprise Service Management Function
Review and improve existing Service Management capabilities and approach
Ensure there is a common approach on processes, templates, file structure and customer communication schedules across multi jurisdictions
Ensure all staff have access to all the same systems, with a common set of permissions
Build development plans for all team members
Responsible for all recruitment within this function
Manage the team's performance through monthly 121s and the appraisal process

Skills & Experience:
A minimum of 2 years' experience in a managerial role in a competitive service environment
Extensive experience in technical service management
Knowledgeable of trends in the telecommunications and technology industries
Experience working with large, multi-jurisdictional enterprise customers
Excellent project management and planning skills, ability to deliver within tight time frames
Ability to manage people effectively to promote an engaged, motivated and content team

Hours & Benefits:
Competitive salary and full time working hours

Job Purpose:
Service manager required to join a telecommunications organisation, the role holder will ensure that all enterprise customer facing matters relating to the provision of new services, fault and problem management are` on boarded' or resolved satisfactorily

Key Responsibilities:
Meet with a portfolio of customers on an agreed meeting schedule and perform service management reviews with them
Work alongside Enterprise account directors and their clients in providing first class service to clients
Co-ordinate work with service delivery team on the progress of installations and equipment requests
Manage logged faults to ensure all faults are resolved and closed within the agreed service levels
Manage customer escalations for service delivery or faults or any issue raised by the customer

Skills & Experience:
Previous customer service experience with an appreciation of the telecommunications market
Ability to multitask and organise your own work load
Recognised Business Qualification (desirable)
Knowledge of Microsoft Office, in particular Microsoft Excel

Hours & Benefits:
Full Time permanent hours
Competitive salary and Benefits package

Job Purpose:
Business Analyst required to join an expanding Financial Group on a permanent basis. This is a key role in the methodical investigation, analysis, review and documentation of all or part of the business in terms of business functions and processes

Key Responsibilities:
Investigates operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and non-automated components of new or changed processes
Assists in the analysis of stakeholder objectives, and the underlying issues arising from investigations into business requirements and problems, and identifies options for consideration
Facilitates scoping and business priority-setting for change initiatives of medium size and complexity
Discover and analyse requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate
Support programme or project control boards, project assurance teams and quality review meetings
Provides basic guidance on individual project proposals
Define, documents and carries out small projects or sub-projects. Alone or with a small team, actively participating in all phases. Identifies, assesses and manages risks to the success of the project

Skills & Experience:
Minimum of 3 years' experience as a Business Analyst within financial services.
Excellent problem solving skills
In-depth knowledge of Microsoft Office Applications (i.e. Word, Outlook, Excel and PowerPoint)
Testing/Analytical skills - Thinking Interprets quantitative and qualitative information to achieve a business-related objective. Produces effective solutions to complex problems. Identifies underlying trends and issues and does not always stop at initial answer. Systematic and logical
Ability to demonstrate AGILE strategy
Basic SQL Skills
Experience of formal system analysis and design methodologies
Ability to work under pressure
Ability to achieve tight deadlines
Excellent communication skills (written & verbal)
Business Analysis or Testing Qualifications, e.g. ISEB or IIBA

Hours & Benefits:
Market competitive salary, comprehensive benefits package, structured working pattern, Douglas based

Job Purpose:
Assistant VAT Consultant required to join an established, international professional services provider to assist in VAT solutions covering transactional and VAT planning advice.

Key Responsibilities:
Provide support to the servicing teams and clients regarding their day-to-day transactions, helping them to maximise clients' VAT position while meeting their compliance obligations in the everyday course of their business transactions.
Undertaking VAT planning to provide reassurance that the VAT treatment of certain projects or business deals are being effectively managed, legitimately minimising the VAT cost to clients' businesses in the Yachting, Aviation, Property, Gaming and Financial Services sectors.
Delivering a range of VAT training packages as required, tailored to specific requirements and the circumstances of clients and their businesses - as workshops or more detailed one-to-one training.
Carrying out VAT health checks and return reviews as required.
Attendance at VAT authorities' visits.
VAT penalty negotiation and mitigation.
General correspondence with VAT and customs authorities.
Representing the VAT Director at VAT and other meetings when required.
Working with the VAT Director to generate new business and develop new initiatives / strategies.
Ensuring compliance with company standards, policies and procedures, including confidentiality and data protection where appropriate.
Carrying out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.

Skills & Experience:
Ideally ATT qualified.
In-depth understanding of European VAT rules and legislation.
Trusted to undertake the careful analysis required to determine the relationships between relevant parties and the nature of goods or services supplied in order to ensure the VAT costs the client pays are accurate.
An inclusive, technically strong and knowledgeable person
Able to co-ordinate, collaborate with, use staff resources effectively.
Strong presentation skills

Hours & Benefits:
Permanent full time working hours- 9am -5.30pm.
Competitive salary and benefits package.

Job Purpose:
Litigation Manager required to join a Life Assurance organisation based in Douglas. The successful candidate will oversee and co-ordinate a number of external legal firms in respect of the client & broker significant complaints and litigation process from outset to completion and work closely with the Legal Manager and the Group Risk & Compliance Department

Key Responsibilities:
Management and maintenance of the governance framework associated with the litigation handling
Analyse claims and highlight legal issues
Manage, co-ordinate and act as a point of contact for all external legal firms in respect of the litigation
Ability to co-ordinate responses to significant complaints, and litigation queries

Skills & Experience:
Qualified lawyer (English solicitor/barrister or IOM advocate) with 3+ years' post qualification experience
Proven investigative skills with a commitment to ensuring there is attention to detail and a methodical approach to working practices
The ability to respond positively and proactively to pressure and the prioritisation of work, such that all deadlines are met and obligations are adhered to
Appreciation of life assurance or, at least insurance, as a product, including Personal Portfolio Bonds

Hours & Benefits:
Flexible on working hours - part time hours will be considered
Salary to be discussed

Job Purpose:
C#.Net developer required to join the marketing team of a leading E gaming organisation to assist with the development of the Client Zone as well as projects relating to marketing needs.

Key Responsibilities:
Design, build and maintain Web applications.
Plan, coordinate and provide estimates for assigned projects.
Assist with resolution of production issues.

Skills & Experience:
Previous experience in C#, HTML, CSS, JavaScript.
Competent with version control systems (e.g. git)
Good understanding of object oriented programming, architectural/design patterns and modular projects.
Experience with designing and maintaining complex online services.
Have experience with consumer facing web sites and web services.

Hours & Benefits:
Permanent - full time working hours.
Salary dependant on previous experience.

Job Purpose:
A STEP qualified or highly experienced Senior Trust & Company Administrator, is sought to join the Automatic Exchange of Information (AEOI) reporting team of an International Financial Services Group. The role requires the ongoing implementation of FATCA and CRS across the group, requiring previous experience with FATCA and CRS within Fiduciary Services, along with comprehensive industry understanding of Trust and Corporate client work.

Key Responsibilities:
Classification of client entities and the review of account holders and controlling persons
Calculation of account valuations.
Managing FATCA/CRS data updates on Microsoft NAV, for reporting purposes.

Skills & Experience:
Experienced, and ideally STEP (or similar) qualified, Senior Trust & Company Administrator.
Strong knowledge and experience within Trust and Company Administration to include understanding of prepared accounts.
Excellent organisational skills, used to working with accuracy and at pace, both independently as well as part of a team.

Hours & Benefits:
Full time, Salary in line with experience and qualifications, plus comprehensive company benefits.

Job Purpose:
An experienced Senior Trust & Company Administrator is sought to join a proactive Fiduciary team of an International Financial Services Group. Ideally the applicant will already be STEP or ICSA qualified, or be interested in completing their studies. The role requires the management of a broad portfolio of client entities, maintaining company records and requiring strong technical understanding.

Key Responsibilities:
All aspects of administration of multi-jurisdictional trust and companies, including maintaining accurate records.
Professional liaison with clients, professional advisors and other third parties.
Ensuring compliance with internal and regulatory procedures, to include risk and client reviews.

Skills & Experience:
A minimum of 5 years experience in the administration of trusts and international companies.
Ideally already professionally qualified (STEP/ICSA) or interested to complete studies, although relevant experience may also be considered.
Strong technical knowledge and experience to include AML and other regulatory matters
Organised, proactive and positive approach.
Experienced in developing strong professional working relationships with internal and external stakeholders.

Hours & Benefits:
37.5 hours a week, market rate salary in line with experience and qualifications and plus benefits.

Job Purpose:
Highly experienced Senior Trust & Company Administrator, with up to 10 years industry experience, is required for a new role with a property administration focus within an established International Fiduciary Services Group. The role will involve working with a key Group client on property transactions, undertaking the associated administration responsibilities and previous in-depth experience of this work is considered essential.

Key Responsibilities:
Managing an active portfolio of client entities, with a significant property focus.
Experienced in developing strong working relationships with key stakeholders both internally and externally.
Used to fulfilling administration and statutory responsibilities for an active portfolio.

Skills & Experience:
A number of years experience within Trust & Company Administration, ideally at a Senior Administration level to include significant experience of managing an active property portfolio.
Potentially applicants will be professionally qualified or be interested in completing their studies, but extensive industry experience will also be considered.
Excellent client relationship management skills and used to both working as part of a team and liaising with key internal stakeholders.
Strong administration background and regulatory understanding.

Hours & Benefits:
Full time hours. Highly competitive salary plus benefits, depending upon experience and qualifications.

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