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Job Purpose:
Personal Banker required to join an International Banking Group on a permanent basis. The role holder will be required to act as first point of contact and provide an exceptional level of service to International Personal Banking clients.

Key Responsibilities:
Provide value through delivering an exceptional level of service to International Personal Banking clients through a variety of channels; phone, E-mail and face to face
Builds relationships with customers by understanding the customer and servicing the customer needs appropriately
Understanding and adhering to all IPB service standards, service charter and service level agreements with internal and external clients
Reviews existing client products to determine cross sell opportunities and advise of new products to create stickiness through portfolio diversification

Skills & Experience:
Proven banking experience within a customer service capacity
5 GCSEs with minimum grade C in both Maths and English Language
Exceptional inter personal skills with the ability to build professional relationships

Hours & Benefits:
Business hours and competitive salary offered, based in central Douglas

Job Purpose:
An international banking organisation based in central Douglas are seeking a Senior Administrator to join their Business Control Unit. You'll be responsible for regulatory requirements in managing and controlling risk exposure arising principally from Operational and AML risks

Key Responsibilities:
Accurately monitor Risk & Compliance following the banks policies and procedures
Undertake client reviews, trigger reviews, and conduct ongoing monitoring of client transactions and source of funds
Assist in the review of payments that have been flagged by sanction monitoring software
Assist with cases of fraud and attempted fraud

Skills & Experience:
Previous experience in a Risk, AML, or Compliance department within Financial Services is essential
Ideally holding the ICA Advanced Certificate in AML
A thorough understanding of AML and Operational Risk matters

Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Full company benefits package

Job Purpose:
Business Intelligence Analyst required to join a global wealth management company on the Isle of Man, to provide business intelligence solutions and analytical support across the business

Key Responsibilities:
Deliver informative insights that are key in project executions and facilitate the achievement of informed decisions
Support and maintain regular business reports to assist the businesses track and monitor their client portfolio
Create Improve and enhance the business insights capability in the business unit
Review the portfolio of reports, dashboards and decision support tools available in the business unit regularly
Create project plans for large scale changes. Identify stakeholders to facilitate the design and implementation of new or improved reporting processes and content
Monitor, measure and control reporting compliance on an ongoing basis across the supported business area
Ensure that a process is in place to validate data on the reporting platform against the various source systems
Prioritise the requests for changes / enhancements to ensure system stability as well customer satisfaction
Communicate and enhance understanding of data and reporting processes and solutions across business
Being able to understand the business requirements, the technical solutions and where required translate the technical solution Identifying the most effective delivery platform to satisfy business partner BI requirements. For example: Power BI, Excel, Qlikview, Alteryx, SQL
Data; Analysis, Cleansing and Preparation
Cleansing of data, preparation of data for use in reporting requirements, creation of dashboards, reports and combination data source reports to further enable and assist key stakeholders to make business decisions

Skills & Experience:
Significant experience in a similar Business Intelligence position
Ability to identify and engage with all key stakeholders in project life cycle
Apply concepts without requiring supervision, able to provide technical guidance when required
Data Analysis; Ability to analyse statistics and other data, interpret and evaluate results and create reports

Hours & Benefits:
Competitive salary and comprehensive benefits

Job Purpose:
Client Accountant required to produce financial information in a timely manner for a portfolio of trusts and companies. Joining on a permanent basis, you'll report to the Financial Controller & Fiduciary Director.

Key Responsibilities:
Preparation of annual financial statements for trusts and companies
Maintain the accounting records of client entities
Preparation and Submission of IOM and UK tax returns
Preparation and Submission of VAT returns

Skills & Experience:
AAT or ACCA qualified preferred but not essential
Proven experience in a trust and company environment in a client accounting role
Knowledge and experience of trust and company structures, good IT skills including Microgen 5 series/VT experience

Hours & Benefits:
Full time, core business hours - Douglas based employer. Salary in line with experience

Job Purpose:
Operational Risk Specialist required to join an International Life company on a permanent basis. The successful applicant will implement and embed the risk management framework throughout the business whilst adhering to best practice.

Key Responsibilities:
Support the group risk director to ensure the board and risk committee are informed and that best practice business focus is developed
Review and challenge recommendations received from the business to manage and accept risks within appetite
Write accurate, clear, and concise management/board reports and provide insightful consolidated risk position across the group
Review significant strategic initiatives and report to the board on risk and capital assessment carried out in support of such proposals
Agree clear objectives which reflect and support delivery of the business plan
Proactively monitor and manage own performance through regular reviews/appraisals with line manager

Skills & Experience:
Experience within risk management for marketing, sales, and technical areas such as tax and product design, as well as risk frameworks and reporting.
Sound understanding of different categories of risk from a technical and operational perspective
Broad commercial experience with experience in the financial services sector, particularly the life and investment sectors
Experience of operating in a multi-jurisdictional environment
Proven experience within a similar role

Hours & Benefits:
Full time, core business hours. Salary in line with experience

Job Purpose:
Senior Payments Administrator required for a 12 month temporary contract to process payments, handle technical queries and complaints and support junior team members in the execution of their duties in order to provide consistently high levels of customer service

Key Responsibilities:
Provide specialist technical support to the payments team by validating, authorising, processing and releasing outward payments
Book and process foreign exchange transactions
Perform reconciliations on all Nostro accounts using the automated reconciliations system, ensure that all reconciliation breaks are managed/cleared
Participate in and support the resolution of queries relating to Payment investigations
Identify and escalate any suspicious activity
Manage inward and outward payment queues
Identify areas for improvements and make recommendations
Support the Operations Change team in formalising change impact assessments
Support the delivery of change projects by participating in System Integration Testing and Use Acceptance Testing
Deliver exceptional levels of service to internal and external customers

Skills & Experience:
Prior payments experience is essential
Knowledge of SWIFT
Experienced in bank account reconciliations
5 GCSEs with minimum grade C in both mathematics and English language
Sound knowledge of the Bank's laid down policies and procedures as it relates to the processing of customer transactions
The ability to respond to client requirements, queries and complaints and log order entries into relevant company system

Hours & Benefits:
Douglas based employer, core business hours, 12 month FTC
Salary in line with skills/experience

Job Purpose:
Experienced Policy Accounting / Accountant required. Reporting to the Finance Reporting Manager, you will be responsible for the maintenance of the general ledger system and maintenance and review of accounting records, particularly those generated by the policy administration system for their two insurance companies. This role will also be responsible for all aspects of financial reporting

Key Responsibilities:-
Supervision of daily batch process for policy administration data for two insurance companies
Maintenance of Sun general ledger system, accounting periods, account codes, analysis codes, currency revaluations, etc
Financial reporting, including production and review of management accounts, management information reports, regulatory returns, annual financial statements and audit liaison
Preparation of annual budget for the business
Manage a small team

Skills & Experience:
Part qualified accountant with experience, or qualified by experience
Experience of financial control environments
Financial reporting and management accounting experience
An understanding of insurance company operations would be advantageous
Strong Excel skills
Experience of using SUN

Hours & Benefits:
Douglas based employer, core business hours. Salary in line with skills/experience

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