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Job Purpose:
Personal Banker required to join an International Banking Group on a permanent basis. The role holder will be required to act as first point of contact and provide an exceptional level of service to International Personal Banking clients.

Key Responsibilities:
Provide value through delivering an exceptional level of service to International Personal Banking clients through a variety of channels; phone, E-mail and face to face
Builds relationships with customers by understanding the customer and servicing the customer needs appropriately
Understanding and adhering to all IPB service standards, service charter and service level agreements with internal and external clients
Reviews existing client products to determine cross sell opportunities and advise of new products to create stickiness through portfolio diversification

Skills & Experience:
Proven banking experience within a customer service capacity
5 GCSEs with minimum grade C in both Maths and English Language
Exceptional inter personal skills with the ability to build professional relationships

Hours & Benefits:
Business hours and competitive salary offered, based in central Douglas

Job Purpose:
An international banking organisation based in central Douglas are seeking a Senior Administrator to join their Business Control Unit. You'll be responsible for regulatory requirements in managing and controlling risk exposure arising principally from Operational and AML risks

Key Responsibilities:
Accurately monitor Risk & Compliance following the banks policies and procedures
Undertake client reviews, trigger reviews, and conduct ongoing monitoring of client transactions and source of funds
Assist in the review of payments that have been flagged by sanction monitoring software
Assist with cases of fraud and attempted fraud

Skills & Experience:
Previous experience in a Risk, AML, or Compliance department within Financial Services is essential
Ideally holding the ICA Advanced Certificate in AML
A thorough understanding of AML and Operational Risk matters

Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Full company benefits package

Job Purpose:
Senior Payments Administrator required for a 12 month temporary contract to process payments, handle technical queries and complaints and support junior team members in the execution of their duties in order to provide consistently high levels of customer service

Key Responsibilities:
Provide specialist technical support to the payments team by validating, authorising, processing and releasing outward payments
Book and process foreign exchange transactions
Perform reconciliations on all Nostro accounts using the automated reconciliations system, ensure that all reconciliation breaks are managed/cleared
Participate in and support the resolution of queries relating to Payment investigations
Identify and escalate any suspicious activity
Manage inward and outward payment queues
Identify areas for improvements and make recommendations
Support the Operations Change team in formalising change impact assessments
Support the delivery of change projects by participating in System Integration Testing and Use Acceptance Testing
Deliver exceptional levels of service to internal and external customers

Skills & Experience:
Prior payments experience is essential
Knowledge of SWIFT
Experienced in bank account reconciliations
5 GCSEs with minimum grade C in both mathematics and English language
Sound knowledge of the Bank's laid down policies and procedures as it relates to the processing of customer transactions
The ability to respond to client requirements, queries and complaints and log order entries into relevant company system

Hours & Benefits:
Douglas based employer, core business hours, 12 month FTC
Salary in line with skills/experience

Job Purpose:
Experienced Policy Accounting / Accountant required. Reporting to the Finance Reporting Manager, you will be responsible for the maintenance of the general ledger system and maintenance and review of accounting records, particularly those generated by the policy administration system for their two insurance companies. This role will also be responsible for all aspects of financial reporting

Key Responsibilities:-
Supervision of daily batch process for policy administration data for two insurance companies
Maintenance of Sun general ledger system, accounting periods, account codes, analysis codes, currency revaluations, etc
Financial reporting, including production and review of management accounts, management information reports, regulatory returns, annual financial statements and audit liaison
Preparation of annual budget for the business
Manage a small team

Skills & Experience:
Part qualified accountant with experience, or qualified by experience
Experience of financial control environments
Financial reporting and management accounting experience
An understanding of insurance company operations would be advantageous
Strong Excel skills
Experience of using SUN

Hours & Benefits:
Douglas based employer, core business hours. Salary in line with skills/experience

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