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Job Purpose:
Temporary Banking Administrator required to join an international bank working on an ongoing remediation project and providing excellent service across a diverse portfolio of clients.

Key Responsibilities:
KYC and CDD administration
Remediation of customer files
Liaising with clients to obtain necessary client information
Inputting and reviewing data

Skills & Experience:
Knowledge of KYC and CDD within a financial services environment
Experience of working within a customer orientated role within Banking or wider financial services either face to face, telephone or via email
Proficient in Microsoft Word and Excel

Hours & Benefits:
Full time core business hours, competitive hourly rate

Job Purpose:
To provide administrative support across the Business Control Unit and the Transaction Management Unit within this international bank

Key Responsibilities:
The support provided includes various administrative tasks and updating of customer information
Respond to client requirements, queries and complaints and log order entries into relevant company system
Completing internal training programmes, attending learning sessions and pro-actively gain an understanding of the end to end processes across all operations processing functions

Skills and Experience:
5 GCSEs with minimum grade C in both Maths and English Language
Office Administration or previous banking experience would be beneficial
Experience of following client instructions in an accurate and professional manner
Excellent team working abilities

Hours & Benefits:
12 Month Contract, Full Time hours, 8am - 4pm Monday to Friday

Job Purpose:
Account Executive required to join leading international bank assisting a team of relationship directors, by providing excellent service across a diverse portfolio of clients.

Key Responsibilities:
Providing excellent customer service to a range of clients and internal stakeholders
Identifying and managing risks, including managing problem loans, data quality and portfolio reporting, and escalating concerns promptly
Building relationships and trust to identify, understand and support clients with the right business solutions to meet their financial needs

Skills & Experience:
Previous experience working within a customer orientated role within Banking or wider financial services
Interpersonal, negotiation and networking skills
Ability to analyses complex financial information and recommend appropriate solutions to

Hours & Benefits:
Full time core business hours, competitive salary

Job Purpose:
A loans company based in central Douglas are seeking an experienced Customer Service Administrator on a permanent basis. The role requires excellent written and verbal communication skills and experience of working within a lending environment is preferred.

Key Responsibilities:
Handle incoming telephone calls, dealing professionally and effectively with each query
Responding to customer queries via email
Ownership of all queries until resolution

Skills & Experience:
Customer service experience within Financial Services is essential
Experience of working within a lending environment is highly preferable
Experience of working with the Anchor loan platform would be advantageous
Ability to manage own workload

Hours & Benefits:
Full time business hours; Salary commensurate with relevant skills and experience; Full company benefits package

Job Purpose:
An international banking organisation based in central Douglas are seeking a Senior Administrator to join their Business Control Unit. You'll be responsible for regulatory requirements in managing and controlling risk exposure arising principally from Operational and AML risks

Key Responsibilities:
Accurately monitor Risk & Compliance following the banks policies and procedures
Undertake client reviews, trigger reviews, and conduct ongoing monitoring of client transactions and source of funds
Assist in the review of payments that have been flagged by sanction monitoring software
Assist with cases of fraud and attempted fraud

Skills & Experience:
Previous experience in a Risk, AML, or Compliance department within Financial Services is essential
A thorough understanding of AML and Operational Risk matters

Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Full company benefits package

Job Purpose:
Exciting opportunity for a strong administrator to join the Account Servicing Team of an International Banking Organisation on a contract basis to provide support to the Debit Card, Internet Banking, and Static teams. This role is due to commence asap until the end of December 2019.

Key Responsibilities:
Maintain and update customer information
Complete debit card related instructions
Ensure information is inputted accurately to a variety of systems
Liaise with internal teams to ensure system information is up to date

Skills & Experience:
Previous experience within banking operations is desirable
5 GCSES with minimum grade C in both Maths and English Language

Hours & Benefits:
Excellent rates of pay, business working hours, Douglas based
 

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