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Job Purpose:
Experienced Test Analyst required to join a leading baking organisation on a contract basis. The role holder will be responsible for working with the Developers and Business Analysts to plan, document and execute robust testing in order to enhance the delivery of online and back office applications to meet strategic business objectives.

Key Responsibilities:
Creation of test scenarios, cases and plans for projects and individual BAU support JIRAs
Liaise with Project Team including Project Manager, Developer and Business Analyst
Coordinate and review test documentation.
Take on the role of Test Lead for projects
Plan and carry out testing appropriate to the task with minimal supervision/guidance
Input and implementation to test framework and processes
Reporting of estimates, test metrics and progress updates to the Test Manager
Share test and system knowledge with others
Coordinate UAT as appropriate

Skills & Experience:
A minimum of 5 years' experience in a testing role
Business Analyst skills would be beneficial
Perform effective and comprehensive testing of software
Have excellent spoken and written communication skills
Have a comprehensive understanding of the project lifecycle with particular emphasis on testing activities
Be experienced in the specification, design and production of testing documentation
Understand the importance of logging, analysing and reporting bugs/incidents
Interact easily with users, developers and managers
Have sufficient critical faculty to assess test and development activities and suggest improvements

Hours & Benefits:
Structured working pattern- core business hours- also potential for an agile working pattern, competitive rates of pay, Douglas based

Job Purpose:
Experienced Service Desk Analyst is sought by an established eGaming provider based in central Douglas. Core aspects of the role include responsibility for answering customer enquiries by phone, email and through a dedicated incident handling solution. Progress of incidents and retaining ownership is a must until a mutual resolution is reached

Key Responsibilities:
Serve as the first point of contact for customers seeking technical assistance
Provide 1st and 2nd line technical support for hardware and software issues
Ensure all calls are logged into the Incident Handling solution and progress notes are added to all calls
Ensure that all customers receive a 1st response with 15 minutes

Skills & Experience:
Microsoft Technologies (O365, Teams, Active Directory, Exchange, Windows 10 etc..)
Apple OS X workstation and Server
Desktop Virtualisation (VDI - Horizon VIEW & Cloud)
Cisco Skills (VOIP, Networking, General Telecoms)

Hours & Benefits:
Full time business hours; Salary to be discussed

Job Purpose:
Senior .Net developer required on a permanent basis to join a technology company in the south of the Island. The successful applicant will have a penchant for solving complex and challenging technical problems in a creative manner.

Key Responsibilities:
Develop quality software in an agile manner
Solve complex and challenging technical problems with creativity
Working in a team, and alone you will produce high quality code whilst thinking outside the box

Skills & Experience:
Experience in Microsoft SQL Server, ASP.NET, and MVC.NET is essential
Problem solver with the ability to develop creative solutions for challenging problems
UX and UI design experience would be advantageous

Hours & Benefits:
Strong remuneration package linked with skills & experience, full time core business hours, Castletown based

Job Purpose:
Senior Business Analyst Required for a 12 month contract to support the wider organisation to enable change through understanding business/project objectives, define requirements and support the identification of solutions that deliver value to the stakeholder.

Key Responsibilities:
Supports and accelerates the on-time delivery of programmes of work
Providing professional capability and an information for all ICT projects and programmes
Governance, project progress tracking, reporting, assurance, financial management, contractual management, benefits analysis and associated project risk/issue management.
Identification, shaping & scoping of complex, high profile projects

Skills & Experience:
Demonstrable and proven experience working as a Senior Business Analyst
Ability to work in ambiguous situations and seek to add clarity and context to work being undertaken
Use of best practice tools and techniques to aid communication and understanding, ensuring project documentation is fit for purpose
Analyse data issues with the purpose of developing the most appropriate solution to the problem
Communicate comfortably and professionally with a diverse range of clients, staff and suppliers, working with and managing relationships with third party suppliers

Hours & Benefits:
Full time, core business hours, 12 month contract

Job Purpose:
Experienced Test Analyst required to work with the Developers and Business Analysts to plan, document and execute robust testing in order to enhance the delivery of online and back office applications to meet the strategic business objectives.

Key Responsibilities:
Creation of test scenarios, cases and plans for projects and individual BAU support JIRAs
Liaise with Project Team including Project Manager, Developer and Business Analyst
Coordinate and review test documentation
Take on the role of Test Lead for projects
Plan and carry out testing appropriate to the task with minimal supervision/guidance
Input and implementation to test framework and processes

Skills and Experience:
Previous experience in a testing role
Business Analyst skills would be beneficial
Perform effective and comprehensive testing of software
Have a comprehensive understanding of the project lifecycle with particular emphasis on testing activities
ISEB certificate in software testing

Hours & Benefits:
Full time core business hours, contract role. Salary in line with experience.

Job Purpose:
Application Support Engineer required to join a Douglas based Banking Organisation to operate, support and administer the company's new & existing business software applications.

Key Responsibilities:
Ownership of the deposit and lending system, along with all related utilities, processes, and interfaces
Support external data transfers including Bottomline CSeries (Equifax, Credit Checking, BACS etc)
Oversee all client applications and related workstation configuration
Keep the IT ServiceDesk updated on a daily basis
1st Line Support - ensuring timely resolution of issues

Skills & Experience:
Proven relevant technology experience
Preferably holds IT related degree
Excellent knowledge of banking and payment applications and interfaces
A strong background in application support analysis and management#

Hours & Benefits:
Full time, permanent role. Core business hours 37.5 hours per week. Salary dependent upon experience

Job Purpose:
IT Systems Analyst/Tester required on a contract basis for a period of up to 6 Months, to test new software, analyse software upgrades and support all staff using the systems.

Key Responsibilities:
Conduct analysis and produce clear documentation, including test documentation where necessary
Identify and manage test related issues throughout the development lifestyle
Take ownership for delivering accurate estimates of time and resources for test phases, including dependencies, risk and assumptions

Skills & Experience:
Previous experience within a similar role within a financial services environment and be suitably qualified, or qualified by experience
Ability to generate and follow comprehensive test plans
Excellent written and verbal communication

Hours & Benefits:
Full time, core business hours, competitive rates of pay.

Job Purpose:
Database Analyst required within a life organisation to put in place and aid in the enforcement of a strategy for developing and maintaining UWS databases and ensure the acceptable performance, stability, availability and governance of those databases.

Key Responsibilities:
Database performance - Play an influential role in monitoring and tuning of UWS databases to ensure performant and operational databases. Report and advise on performance bottlenecks and suggested solutions
Operations and Support - Resolve systems issues related to database malfunction Document issues and analyse usage in order to put in place preventative measures to reduce downtime
Methods and Procedures - Provide significant input into the development, improvement and implementation of effective methods and procedures relating to: Database design, maintenance and use, Data storage and backup strategy, Database recovery policy and DR procedures, Database access and user privileges and Data protection, encryption and disposal
Governance - Periodically review UWS procedures related to the storage, access, disposal and use of data

Skills & Experience:
At least 2 years' experience in a database administration role
General knowledge of all aspects of information technology infrastructure hardware and software and a good understanding of current developments in information systems
Experience with Oracle and SQL server would be advantageous
Knowledge of data warehouse solutions and development

Hours & Benefits:
Office hours and Competitive salary

  • Confidential
Job Purpose:
IT professional required to join a telecommunications company in a permanent capacity, on the Isle of Man as a Professional Services Solutions Engineer. Primary role is to install and test communications products and services on customer premises.

Key Responsibilities:
To install, test and develop communications products and services located primarily on customer premises.
Delivery of customer premises communication and application solution requirements.
Working closely with experienced solution consultants and assist in the service strategy, design, planning and execution of solutions.
Assist the Sales teams in the pre-sales and design duties of “Small and Medium Enterprise” customer and solutions.
To coordinate and liaise with manufacturers and suppliers associated with the deployment and ongoing support.

Skills & Experience:
A sound and solid understanding of telecommunications and application delivery methodologies.
Minimum requirement to maintain at least one of the following associate level qualification strategically in Cisco, Mitel, Microsoft or VMware.
Extensive product knowledge covering Cisco, Mitel, VM, Application and other industry standard solutions.
Passionate commitment to technology, quality and success.

Hours & Benefits:
Competitive salary and comprehensive benefits. Out of hours call out rota to be discussed during initial interview.

  • Experience Dependent
Job Purpose:
Experienced Printer Engineer required to join a leading and expanding Office Systems Provider on a permanent basis. The successful candidate will have at least 4 years experience working within this sector.

Key Responsibilities:
Work on own initiative, and as a team to successfully manage cases
Find various faults and overcome these efficiently
Liaise with clients ensuring a positive outcome from each visit
Deal with both electronic & mechanical issues

Skills & Experience:
Technically skills with good fault finding skills
Experience of Digital Production Print Devices
Strong electronic and mechanical background
Demonstrate good communication skills
Full, clean driving license

Hours & Benefits:
Salary Dependent upon experience, comprehensive benefits including a company vehicle and fuel allowance, Douglas based-, parking on site.

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