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Job Purpose:
An Insurance Technician is sought on an initial 6 month contract basis by a well-known, central Douglas-based Insurance company. The role holder will declare, close, and debit Additional Premiums; alongside assisting the wider team with efficient administration to keep the department running smoothly.

Key Responsibilities:
Declare all Additional Premiums on BoWoS and confirm to members that cover is in place
Extend cover to members
Debiting and emailing all AP documents, and closing APs
Deal with AP member queries

Skills & Experience:
A very strong graduate would be considered, though insurance experience is highly preferred
Exceptional attention to detail
Confident communicator, comfortable dealing with clients and customers

Hours & Benefits:
Full time business hours; Salary in line with relevant skills and experience

Job Purpose:
Experienced Test Analyst required to join a leading International Life Assurance on a 12 Month Contract basis. The role holder will be responsible for working with the Developers and Business Analysts to plan, document and execute robust testing in order to enhance the delivery of online and back office applications to meet strategic business objectives.

Key Responsibilities:
Creation of test scenarios, cases and plans for projects and individual BAU support JIRAs
Liaise with Project Team including Project Manager, Developer and Business Analyst
Coordinate and review test documentation
Take on the role of Test Lead for projects
Plan and carry out testing appropriate to the task with minimal supervision/guidance
Input and implementation to test framework and processes
Reporting of estimates, test metrics and progress updates to the Test Manager
Share test and system knowledge with others
Coordinate UAT as appropriate

Skills & Experience:
A minimum of 5 years' experience in a testing role
Business Analyst skills would be beneficial
Perform effective and comprehensive testing of software
Have excellent spoken and written communication skills
Have a comprehensive understanding of the project lifecycle with particular emphasis on testing activities
Be experienced in the specification, design and production of testing documentation
Understand the importance of logging, analysing and reporting bugs/incidents
Interact easily with users, developers and managers
Have sufficient critical faculty to assess test and development activities and suggest improvements

Hours & Benefits:
Structured working pattern- core business hours- also potential for an agile working pattern, competitive rates of pay, Douglas based


Job Purpose:
Experienced Client Accountant sought to join the Client Accounting team of an International Fiduciary Services Group in a contract capacity, potentially with a view to a permanent appointment. The role requires the preparation of accounts for a variety of company and trust structures and applicants should have previous experience and industry understanding, to work on diverse client matters.

Key Responsibilities:
The preparation of accounts for a portfolio of diverse client company and trust structures, to include property holding companies
Working as part of the Client Accounting team, managing the preparation of accounts and associated Tax and VAT matters for a range of International entities

Skills & Experience:
Previous Client Accounting experience is essential, having understanding of company and trust structures as well as experience of working to appropriate International accounting standards
Ideally part or fully qualified (ACCA/ ACA/ similar), although applicants who are qualified by experience may also be considered
Proactive approach with strong communication and organisational skills
Used to working autonomously in a busy team but with support, as needed

Hours & Benefits:
Full time, market rate salary plus benefits, with car parking available

Job Purpose:
HR Consultant required on an initial contract basis. The successful candidate will have a strong HR or administration background and will support the delivery of the HR people strategy.

Key Responsibilities:
A point of contact for HR queries
Administration of payroll for all jurisdictions
Administer Company benefit schemes e.g. Pension, Private Healthcare
Responsible for all aspects of the employee life cycle - from recruitment to leavers
Act as HR Advisor for all employee related matters
Liaise with third parties such as recruitment agencies and scheme providers

Skills & Experience:
Previous experience in HR is essential
Excellent communication and organisational skills
Ability to manage and prioritise own workload in a fast paced environment
Self-motivated with the ability to communicate effectively at all levels
Competent in all Microsoft applications
Knowledge of SharePoint would be beneficial

Hours & Benefits:
Full time, core business hours - competitive salary

Job Purpose:
A large Financial Services group based in central Douglas are seeking a bright, resourceful, and hardworking individual to join their expanding Customer Services Team. The successful applicant will liaise with clients, companies, and third parties and complete vital operational and administrative tasks.

Key Responsibilities:
Complete commission runs, standing orders, valuations, account closures
Update and maintain client data records from simple accounts to more complex Trust structures
Prepare and process outward payments
Monitor the queue to assist with a variety of client queries

Skills & Experience:
Previous investment administration experience
Strong IT skills
Detail orientated with high accuracy
General MS Office experience including CRM, Word, Excel, Outlook

Hours & Benefits:
Full time business hours (37.5 hour working week); 6 month contract, Highly competitive salary.

Job Purpose:
An experienced Programme/Project Officer is required to join an International Banking Organisation on an initial 6 month contract basis.

Key Responsibilities:
Support the project governance and control including tracking the performance and progress of projects
Implement guidelines, procedures and templates to collect and maintain consistent data
Facilitate the creation and update of programme or project plans
Identify where cross-project dependencies exist and track these with support of the Programme/Project Manager
Ensure and drive quality assurance activities for various project deliverables

Skills & Experience:
Experience of PMO/project support roles internally or externally; Knowledge of project types and the project lifecycle
Expertise in tools such as MS Office (Excel, PowerPoint, MSP), Planview, Oracle, SharePoint. RBS Process and procedures; RBS Risk Frameworks
Configuration Management (Specialist SMEs only)

Hours & Benefits:
Full time, core business hours, excellent rates of pay

Job Purpose:
Experienced Project Manager required to join an International Banking Organisation on a 6 month contract.

Key Responsibilities:
Prepare and take ownership of all project plans/controls and resource plans
Identify, track, manage and mitigate any project risks, assumptions, issues and dependencies
Empower and lead a team through the project lifecycle, set team member objectives & carry out regular 1:1s
Ensure that activities are in place to adequately prepare the business and engage all the appropriate stakeholders effectively to enable change to be implemented and handed over

Skills & Experience:
Must hold a relevant qualification (e.g. Prince2, Agile)
Proven change management experience
Experience of delivering strategic projects that support the business strategy and its growth agenda

Hours & Benefits:
6 month contract, full time core working hours, excellent rates of pay


Job Purpose:
An experienced bookkeeper with previous experience within Fiduciary Services, is required to work in a contract capacity for an established Trust and Corporate Service Provider. The role will also involve the preparation of annual returns, some tax and VAT returns as well as dissolution forms and minutes, as required, working as part of a team to ensure that deadlines are met.

Key Responsibilities:
Bookkeeping for a range of client entities, to support the Client Accountants with the preparation of records to Trial balance
The preparation of annual returns, tax and VAT returns, along with minutes and dissolutions

Skills & Experience:
Experienced bookkeeper with industry experience within Trust and Corporate Services
Previous experience preparing associated tax, VAT and annual returns, as well as some administration responsibilities including minutes
Used to working as part of a small team, undertaking varied role responsibilities and meeting deadlines
A supporting professional qualification would be useful, but is not considered essential

Hours & Benefits:
37.5 hours a week, salary at a competitive level depending upon experience

Job Purpose:
A leading Life Assurance provider based in Douglas is seeking a Customer Service Administrator to join their Contact Centre Team on an initial 6 month basis. The role requires the delivery of superior customer service to future and existing customers and brokers who contact the call centre.

Key Responsibilities:
Handling incoming and outgoing telephone calls
Act as the first point of contact, first touch resolution, dealing professionally and effectively with requests
Answer queries and take responsibility for processing each enquiry through to a satisfactory resolution
Provide customers and brokers with product and servicing information both verbally and written

Skills & Experience:
Excellent written and verbal communication skills
Proven customer service skills
Demonstrated ability to work well within a very bust team environment
Call centre experience would be highly advantageous

Hours & Benefits:
Full time business hours (35 hours p/w); Market rate salary; Full company benefits package

Job Purpose:
Administrator required to join a leading International Bank on an initial 6 month contract basis as part of a Remediation Project Team created to review the accuracy and relevance of Customer Due Diligence (CDD) held.

Key Responsibilities:
Reviewing the accuracy and relevance of CDD held
Ensuring that there is sufficient information and that this meets internal requirements

Skills and Experience:
Excellent communication skills
A minimum of 5 GCSE's grade A - C
Previous banking experience would be advantageous
KYC, CDD & AML Knowledge and experience

Hours & Benefits:
Douglas based employer, competitive salary and benefits package

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