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Job Purpose:
Our client is seeking an experienced Senior Claims Administrator to be actively engaged in the Claims processes. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey.

Key Responsibilities:
Undertaking administration duties relating to the withdrawal process stages

Skills & Experience:
Experience within a Life Assurance environment within a claims team would be an advantage
Articulate and possess excellent communication skills
Strong team player who is able to work with limited supervision
Takes a logical and organised approach to problem solving
Has a strong attention to detail and enjoys delivering quality outcomes

Hours & Benefits:
Douglas based employer, competitive salary, full time office hours and a comprehensive benefits package

Job Purpose:
A large and expanding Payroll & Contractor Services organisation in central Douglas are seeking an Agency Sales Executive on a permanent basis. You?£?ll be dealing with leads coming in from established Business Development Managers, and the role requires you to deal with UK based Recruitment Consultants and temporary contractors selling a range of Umbrella Payroll Services

Key Responsibilities:
Identifying and pitching to key decision makers
Predominantly self-generating new opportunities whilst building on existing relationships to supply you with continuing referrals
Cold canvassing business in an undeveloped territory
Attending face-to-face meetings with potential clients and recruitment agencies
Achieving set targets
Weekly reporting on sales achievements and sales activity

Skills & Experience:
Proven experience and success within Direct Sales & Business Development is essential
Experience of selling within the payroll, agency and contractor industry advantageous
Strong verbal and written communication skills
Highly organised and self-motivated
Umbrella product knowledge is preferable but not mandatory

Hours & Benefits:
Full time business hours; Competitive salary and uncapped monthly commission structure

Job Purpose:
A large and expanding Payroll & Contractor Services organisation in central Douglas are seeking a Digital Sales Executive on a permanent basis. This role will involve identifying and pitching products based on client needs, conducting sales in a consultative and compliant approach. This role is key to ongoing business growth and expansion, and is targeted accordingly

Key Responsibilities:
Work within a fast-paced sales environment and to build a strong client base to maximise revenue opportunities
Deal with contractors based on their working day and availability which is often outside normal working hours
Self-generating sales from Digital Campaign leads and other data sources
Achieving set targets
Weekly reporting on sales achievements and sales activities

Skills & Experience:
Proven experience selling Umbrella Services (Vanilla and Enhanced) and accountancy services to limited companies, contractors, and agencies
Track record of dealing with industry client base and of continuously exceeding targets
Excellent communication skills and telephone etiquette

Hours & Benefits:
Full time business hours; Competitive salary and uncapped monthly commission structure.

Job Purpose:
A new vacancy has arisen for a trainee accountant to study towards the ACCA qualification within a busy general accountancy practice and trust and corporate service provider. The successful candidate will join one of the accountancy teams where he/she will report directly to a Manager or to a more senior trainee/administrator

Key Responsibilities:
The duties of a Trainee Accountant would typically involve (but are not restricted to) Accountancy, Taxation, Audit, Trust & Company Administration, and various other ad-hoc responsibilities as required

Skills & Experience:
Ambitious and determined to study hard to complete the challenging ACCA professional qualification whilst managing full time employment
A graduate with a 2.1 degree or higher or those with high academic success at A Level
An excellent communicator with strong organisational skills
Prepared to take on responsibility and ownership of tasks
Attentive to detail

Hours & Benefits:
Full time business hours; Salary increasing in increments with each exam pass; Company benefits package

Job Purpose:
Two experienced sales professionals required to join an established Payroll Solutions Organisation on an initial temporary basis with the potential of progressing to a permanent role.

Key Responsibilities:
Identify new markets and customer leads
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling

Skills & Experience:
The ideal candidate would preferably have a background in Contractor Services / Sales / Recruitment or have experience working within a fast paced telephone based position.

Hours & Benefits:
Competitive salary, full time working pattern, central Douglas based.

Job Purpose:
An expanding Trust and Corporate Service Provider based in central Douglas are seeking a Compliance Assistant on an initial six-month contract basis. The role holder will support the existing team to ensure compliance with all relevant regulatory and legislative requirements, enabling the continued provision of a strong framework of internal controls and best practice guidance.

Key Responsibilities:
Review of KYC / CDD received for individuals and / or entities connected to client entities (e.g. new and existing clients, power of attorneys, beneficiaries, directors)
Conducting world-check searches on individuals and / or entities
Confirming KYC / CDD complies with internal policy and procedures and also legal/regulatory requirements
Risk Cycle File Reviews
FATCA and CRS screening
PEP screening and enhanced DD activities

Skills & Experience:
Good knowledge of compliance and regulatory environment
Strong working knowledge of offshore trust and corporate structures
Excellent analytical skills and attention to detail
Ability to work to tight deadlines

Hours & Benefits:
Full time business hours; Competitive salary

Job Purpose:
A Douglas based accountancy practice are looking for a permanent trainee accountant to carry out audit tasks as required by the Audit Supervisor. The successful candidate will commence study towards the ACA professional qualification.

Key Responsibilities:
Assist with all aspects of the audit process
Develop good working relationships with relevant client personnel
Acquire a thorough understanding of client businesses
Ensure work performed is clearly documented and communicated on audit files
Operate daily within he ISO9001 Quality Management system

Skills & Experience:
Hold a Maths / science based university degree
Presentation skills
PC literate, with Excel & Word
Professional and positive approach

Hours & benefits:
Full time, core business hours. Salary in line with experience

Job Purpose:
Experienced 1st Line engineer required to join a busy and successful IT team within a technologies group.

Key Responsibilities:
Provide technical support and desktop installation services internally and at client offices
Liaise with clients and teams internally, ensuring clear communication at all times
Work in high pressure environments, with great accuracy
Skills & Experience:
Ideally hold a BTEC in ICT or similar, or have completed A?£? Levels in Maths and English.
HNC in computing
Previous experience in IT support would be advantageous
Knowledge of Microsoft, & Active Directory
Customer facing network support skills
Full, clean driving license

Hours & Benefits:
Full time, core business hours. Salary in line with skills and experience

Job Purpose:
Senior Settlements Administrator required to handle complex queries. You will be responsible for supporting the Team Lead / Management Team by delivering training and coaching to team members and maintain a high level of technical knowledge to facilitate rotation into other teams as and when required to ensure service levels are maintained.

Key Responsibilities:
Receive / chase and input all deal confirmations and contract notes
Input and assist with the checking of all Investment related transactions
Correctly allocate all settlement proceeds and deposit maturities, ensuring that coverall renunciations are in place where possible
Administer cash and stock settlements, including the failed trades report
Accurately set-up, monitor and maintain both new external cash deposits and maturities/roll-overs in line with dealer instructions and within agreed time scales
To update and maintain counterparty payment details in line with agreed procedure to facilitate accurate settlement
To administer returned payments and unallocated funds instructing return to source payments where appropriate in line with procedure
Maintain accurate records of late receipt contract notes and settlements to ensure that settlement fines are minimised and issues escalated appropriately
To review the unsettled trades report and chase for outstanding settlement in line with procedure and agreed timescales
To take responsibility for the resolution of client queries including callbox within agreed timescales
To ensure that outstanding reconciliation items are investigated and cleared within agreed timescales
To correctly input all dividends received (and all associated investment transactions)

Skills & Experience:
Experience within a Life Assurance environment would be an advantage
Excellent written and verbal communication skills
Excellent Customer Service skills
Previous experience in training and coaching
Intermediate knowledge and experience of MS Office

Hours & Benefits:
Douglas based employer, competitive salary, full time office hours and a comprehensive benefits package

Job Purpose:
Our client is seeking a Senior Administrator to support the transformation and the future growth of the business within the Customer Services function, and delivering market-leading service excellence for their customers and advisers

Key Responsibilities:
To be actively engaged in the resolution of customer and adviser queries
Resolving a wide range of queries as well as proactively contributing to designing and delivering the most positive experience for customers
Proactively identify enhancements to processes and contribute towards their implementation
Agree quality standard of processes and contribute towards successful delivery
To engage and collaborate with peers across both the International Business and the wider group .
To proactively take ownership for self-development and demonstrate the desire to progress their career

Skills & Experience:
Demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout the journey
Takes a logical and organised approach to problem solving
Has the desire to develop a career within a customer centric environment
Has a strong attention to detail and enjoys delivering quality outcomes
Experience within a life assurance environment would be an advantage

Hours & Benefits:
Competitive salary, full time office hours and a comprehensive benefits package including car parking

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