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Job Purpose:
A vacancy has arisen for an Accounting Assistant to join the Financial Reporting Team of an international Life Assurance organisation. Reporting to the Management Accountant, this role will be responsible for contributing to the preparation of financial reports, and for monitoring the control environment for all balance sheets accounts in the general ledger system.

Key Responsibilities:
Posting of accurate transactions to correct business units
Assisting with the production of monthly management information, including variance analysis and commentaries
Reviewing and analysing reconciliation and control environment
Maintenance of daily and monthly procedures and controls within the department

Skills & Experience:
Previous experience working within a similar role is essential
Good understanding of MS Excel and experience using SUN or similar accounting package
Experience with management accounting and variance analysis
Holding (or working towards) an accounting qualification (AAT/CAT/ACCA) is desirable

Hours & Benefits:
Full time business hours (35 hours cp/w); Salary commensurate with relevant skills and experience; Full company benefits package

Job Purpose:
Senior Dealing Administrator required to join a leading provider of advice, investments and wealth management to undertake all activities to progress the customer service request in accordance with local procedures and guidelines.

Key Responsibilities:
Liaising with fund houses and other relevant parties to progress the customer's request
Liaise with appropriate internal technical authorities to resolve queries raised to the team
Provide and update management on performance information as required
Checking own work to ensure that it complies with procedures and meets customer's expectations

Skills & Experience:
A minimum of 2 years in financial services , preferably with an investments background
At least 4 GCSE's Grade C to include Maths and English and/or NVQ Level 1 - or equivalent

Hours & Benefits:
9am - 5pm - 35 hour work week
Market rate salary and comprehensive benefits package

Job Purpose:
An experienced Administrator is sought by an international Life Assurance organisation for a period of 3 months.

Key Responsibilities:
Undertaking administrative tasks
Liaising with fund houses and other relevant parties
Collating and coordinating communication with all counterparties
Responding to requests that require additional information

Skills & Experience:
5 GCSE's Grade C or above
Investments knowledge or a financial background is desirable

Hours & Benefits:
Full time business hours (35 hours p/w) Salary commensurate with relevant skills and experience

Job Purpose:
A leading Fiduciary organisation are seeking an experienced Administrator to join their Investor Services team on a permanent basis. You'll work on a varied portfolio of fund structures, with duties including deal processing, due diligence reviews, preparing payments, and Worldchecks/searches.

Key Responsibilities:
Day-to-day administration of a varied and complex portfolio of fund structures
Maintenance and administration of shareholder activity and registers on an investor services platform
Prepare regular bank reconciliations
Issuing of shareholder information and responding to shareholder emails and enquiries

Skills & Experience:
Knowledge and understanding of fund administration, AML, Diligence and/or FATCA/CRS
Proficient in the use of online banking systems
Excellent organisational and time management skills, with the ability to multi task
Excellent written and oral communication skills

Hours & Benefits:
Full time business hours (35 hours p/w); Competitive salary and company benefits package

Job Purpose:
An experienced Customer Consultant is sought by an international Life Assurance organisation for a period of 5 months. You'll consistently provide an accurate service to ensure customer satisfaction at all times

Key Responsibilities:
Manage all customer requests in a confident and proactive manner
Use knowledge attained to pre-empt customer expectations, ensure accurate and timely processing of all queries
Assist and support others to effectively deal with customer queries

Skills & Experience:
Proven experience and evidence of operating in a customer services environment
Knowledge of Life Assurance products and services would be highly beneficial
Excellent comminution skills and a drive for producing quality results

Hours & Benefits:
Full time business hours (35 hours p/w) Salary commensurate with relevant skills and experience


Job Purpose:
An international banking organisation based in central Douglas are seeking a Senior Administrator to join their Business Control Unit. You'll be responsible for regulatory requirements in managing and controlling risk exposure arising principally from Operational and AML risks

Key Responsibilities:
Accurately monitor Risk & Compliance following the banks policies and procedures
Undertake client reviews, trigger reviews, and conduct ongoing monitoring of client transactions and source of funds
Assist in the review of payments that have been flagged by sanction monitoring software
Assist with cases of fraud and attempted fraud

Skills & Experience:
Previous experience in a Risk, AML, or Compliance department within Financial Services is essential
A thorough understanding of AML and Operational Risk matters

Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Full company benefits package

Job Purpose:
Sales Executive required on a short term contract basis for a Gaming organisation , you will execute outbound calling to customers who have registered to achieve sustainable growth for long-term business success

Key Responsibilities:
Primary contact for new non depositing customers
Working closely with mirror teams proactively informing them of issues and improvements which will help the onboarding process
Result analysis
Performing any other tasks assigned by the Director of New Brands

Skills & Experience:
A proven track record of sales with an Interest in the gaming industry
Fluent in Mandarin is essential
First class communication skills in building close relationship with new customers
Confidence in making proactive and reactive contact with new customers
Able to manage information & data

Hours & Benefits:
Three month contract - Full time hours
Competitive salary

Job Purpose:
Project Analyst required for a leading banking organisation on an initial 6 month contract.

Key Responsibilities:
Enable change in the organisation by understanding business and project objectives, defining requirements and supporting the identification of solutions that deliver value to stakeholders
Capture, validate and document business and system requirements to ensure they are in line with key strategic principles
To build and maintain a positive working relationship with stakeholders and 3rd party suppliers across multiple franchises and functions

Skills & Experience:
Experience working in a similar role is essential
Professional qualification would be advantageous

Hours & Benefits:
Market rate salary
Full time, business hours

Job Purpose:
Experienced Service Desk Analyst is sought by an established eGaming provider based in central Douglas. Core aspects of the role include responsibility for answering customer enquiries by phone, email and through a dedicated incident handling solution. Progress of incidents and retaining ownership is a must until a mutual resolution is reached

Key Responsibilities:
Serve as the first point of contact for customers seeking technical assistance
Provide 1st and 2nd line technical support for hardware and software issues
Ensure all calls are logged into the Incident Handling solution and progress notes are added to all calls
Ensure that all customers receive a 1st response with 15 minutes

Skills & Experience:
Microsoft Technologies (O365, Teams, Active Directory, Exchange, Windows 10 etc..)
Apple OS X workstation and Server
Desktop Virtualisation (VDI - Horizon VIEW & Cloud)
Cisco Skills (VOIP, Networking, General Telecoms)

Hours & Benefits:
Full time business hours; Salary to be discussed

Job Purpose:
An experienced Customer Consultant is sought by an international Life Assurance organisation on a permanent basis. You'll consistently provide an accurate service to ensure customer satisfaction at all times

Key Responsibilities:
Manage all customer requests in a confident and proactive manner
Use knowledge attained to pre-empt customer expectations, ensure accurate and timely processing of all queries
Assist and support others to effectively deal with customer queries

Skills & Experience:
Proven experience and evidence of operating in a customer services environment
Knowledge of Life Assurance products and services would be highly beneficial
Excellent comminution skills and a drive for producing quality results

Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Full company benefits package

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