Customer Service Administrator, Permanent Job, Isle of Man

Job Purpose:
A loans company based in central Douglas are seeking an experienced Customer Service Administrator on a permanent basis. The role requires excellent written and verbal communication skills and experience of working within a lending environment is preferred.

Key Responsibilities:
Handle incoming telephone calls, dealing professionally and effectively with each query
Responding to customer queries via email
Ownership of all queries until resolution

Skills & Experience:
Customer service experience within Financial Services is essential
Experience of working within a lending environment is highly preferable
Experience of working with the Anchor loan platform would be advantageous
Ability to manage own workload

Hours & Benefits:
Full time business hours; Salary commensurate with relevant skills and experience; Full company benefits package

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