Business Development Officer, Permanent Job, Isle Of Man

Job Purpose:
Business Development Officer required to join a private bank to assist in building a portfolio of clients through the on boarding of new clients received via direct sales channels, ensuring exceptional levels of customer service at all times while supporting achievement of commercial targets

Key Responsibilities:
Engage with clients through multiple channels including online applications, direct phone, refer a friend scheme or other campaign initiatives and walk ins, communicate the benefits and features of the bank's products and services so that they are aware of the Bank market offering
Sell assigned products to the target customers in a professional manner and document and record all the sales activities on daily basis to ensure the seniors are aware of the sales opportunities and conversion
Demonstrate good knowledge of the bank products and continuously learn and update own knowledge, in order to enable effective selling of products. Maintaining a general awareness of competitor products and services so that the discriminating features of the bank offerings can be communicated to customers
Maintain record keeping within the CRM system by conducting updates of assigned databases and records (including closing and migration of accounts) in accurate manner to facilitate ease of data retrieval to ensure that the integrity of all data can be relied on.

Skills & Experience:
Previous experience in a Sales/ client servicing environment in roles such as tele sales or contact centre, preferably within banking
The ability to analyse customer needs by engaging with them, analysing their personal financial
Knowledge and understanding of the features, benefits and pricing of the products and services on offer to personal banking customers across multiple customer segments.

Hours & Benefits:
Full Time Permanent hours
Market rate salary

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