Claims Administrator, Permanent Job, Isle of Man

Job Purpose:
An experienced Claims Administrator is sought by a leading Wealth Management organisation on a permanent basis. The role holder will be expected to deliver a direct service to clients and IFAs by the processing of claims and withdrawals requests within specified servicing times

Key Responsibilities:
Receiving, understanding, validating, and correctly processing a wide variety of different workflow items:
Client record amendments
Regular and single withdrawals
Full and segment surrender payments
Open surrenders (holding illiquid funds)
Death Claims
Calculating and providing Chargeable Gain information where applicable for regular withdrawals, single withdrawals, and surrender requests
Providing relevant information to the Finance Department relating to any reconciliation queries

Skills & Experience:
Previous experience within the Life Assurance industry, ideally with experience in a Claims/Withdrawals role
Knowledge of AML/KYC requirements
Computer literate and comfortable using a wide variety of systems
Excellent communication skills (written and verbal) with a good telephone manner

Hours & Benefits:
Full time business hours (35 hour working week); Salary in line with skills and experience; Attractive company benefits package
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