Core Banking Systems Specialist, Technical Lead, Permanent Job, Isle Of Man

Job Purpose:
IT Core Banking Systems Technical Lead required to join an International Bank on the Isle of Man in a permanent capacity. Primary role is to take the lead role in delivering technical support for relevant platforms, activities and processes

Key Responsibilities:
Provides technical leadership and direction in support of IT systems
Takes ownership for service in the areas of specialist knowledge, keeping the customer at the forefront
Drives continuous improvement of existing processes and procedures in the areas of specialist knowledge
Aids the development of colleagues by sharing expertise and specialist knowledge
Is responsible for larger, more complex, and/or more risk-exposed services
Ensure that all required documentation for the effective management of Technology Environments is completed to ensure compliance to Bank Standards & Policies
Provide technical SME support on assigned projects (eg code deployment & fault find)
Participate in out of hours on-call rota for Middleware & Wintel platform ensuring that key services remain operational 24/7
Manage & resolve 2nd line calls for the Middleware team, as required

Skills & Experience:
Experience of working in a Technology Operations environment
Technical skills (includes platform, technology, products and domains)
Advanced knowledge of one or more Service Management disciplines
Relevant industry standard toolsets and processes to drive up customer service within an IT environment
A basic understanding of WebSphere & Red Hat Linux platforms
Project coordination skills

Hours & Benefits:
Competitive salary and comprehensive benefits

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