Customer Consultants, Permanent Job, Isle Of Man

Job Purpose:
Customer consultant required to join the claims team of a life assurance company to provide accurate service in a knowledgeable professional manner, ensuring customer satisfaction at all times.

Key Responsibilities:
Manage all customer requests in a confident and proactive manner via email, telephone and letter
Comply with current compliance and legislation procedures
Able to provide support and training to others
Ensure accuracy and completeness of own work whilst responding to requests
Build beneficial relationships with customers

Skills & Experience:
Life assurance experience (particularly claims) is essential
Proven experience within a customer service environment
5 GCSEs including Mathematics & English
Able to communicate effectively internally and externally

Hours & Benefits:
Full time, core business hours - salary in line with experience

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Alexandra Jackson
Senior Recruitment Consultant
01624 665115
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