Customer Services Administrator, Servicing & Cash Team, Permanent Job, Isle of Man

Job Purpose:
A Customer Services Administrator is required to join the Servicing & Cash Team of a global Life Assurance provider. Joining on a permanent basis, the role holder is expected to deliver superior customer service to future and existing customers and brokers who contact the company call centre.

Key Responsibilities:
Review Customer Withdrawal and Surrender requests to ensure they are in line with current AML Regulations.
Contact financial advisers and customers to request outstanding information.
Process customer payment requests.

Skills & Experience:
Previous experience within a Financial Services environment.
Excellent written and verbal communication skills.
A customer-focused and professional telephone etiquette.

Hours & Benefits:
Full time business hours (35 hour working week); Competitive salary; Full company benefits package.
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