Client Relationship Manager, Permanent Job, Isle of Man

Job Purpose:
An experienced relationship manager required to join a payroll company on a permanent basis. The successful applicant will play a key part in generating new business through an existing portfolio, by identifying opportunities for potential sales. 

Key Responsibilities:
Identify key contacts at potential client offices to establish and foster relationships
Participate in monthly care calls with clients to explain services and encourage decisions
Grow the business by identifying new sales and business development opportunities
Seek opportunities to cross sell or upsell existing clients
Set revenue targets, develop and execute a strategy to meet them
Resolve any customer complaints promptly and professionally

Skills & Experience:
Previous experience in a Payroll services organisation is essential 
Ability to build, foster and maintain positive professional relationships
KYC/CDD experience is essential
Knowledge of relationship management best practices
Strong interpersonal skills
Willingness to develop an in depth understanding of the business and related services

Hours & Benefits:
Full time, core business hours. Market rate salary (+ commission).

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Alexandra Jackson
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