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Senior Claims Administrator, Permanent Job, Isle of Man

Job Purpose:
Senior administrator required to join the claims department of an international life assurance provider on a permanent basis. The successful applicant will actively be engaged in the claims process for customers; whilst demonstrating aproactive and positive desire to deliver the best possible customer experience.

Key Responsibilities:
Undertake administration duties relating to the withdrawal process stages for the IOM and Dublin office whilst proactively contributing to designing and delivering the most positive experience for customers
Identify, understand and collate customer needs, requirements and feedback
Engage and collaborate with peers across the wider group to ensure experiences are shared in order to supportthe positive customer journey throughout all business areas

Skills & Experience:
Experience within a life assurance environment is essential
Demonstrates enthusiasm and a positive approach to work
Articulate and possess excellent communicationskills
Logical and organised approach to work
Minimum 5 GCSES grades A* - C

Hours & Benefits:
Salary in line with skills and experience. Full time, core business hours

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