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Digital Content UX/Specialist, Permanent Job, Isle of Man

An international life assurance company are looking for an individual to join its IT & Change department to upload and publish content across its various digital platforms, creating an optimised customer experience.

The Role…

As Digital Content/UX Specialist, it will be your responsibility to:

  • Capture and translate business requirements and user needs into innovative digital user experiences, gathering UX requirements across small to large change projects
  • Create presentations user flows, wireframe specifications, prototypes, and other necessary documentation to communicate the recommended user experience to stakeholders and development teams
  • Produce recommendations for optimising existing digital journeys based on research, presenting findings to senior decision makers
  • Upload and publish new content as required across various content management systems, ensuring content is signed off and ready for testing
  • Review the functionality offered by content management systems and propose the best way to configure this to business needs from a functionality and UI perspective
  • Work and coordinate with teams across the business, including marketing and business subject matter experts
  • Ensure content delivery aligns to the required user experience as well as any internal governance processes and standards

About You…

Our client requires a credible and professional individual to join its team – you will need:

  • Considerable previous experience managing web content using a variety of content management platforms
  • Excellent knowledge of CMS and workflow; experience using Alfresco would be an advantage
  • Experience building web pages and inputting content, as well as commissioning copy, imagery, video and infographics onto CMS
  • An understanding of financial services would be beneficial

The Reward…

In return for your experience, they will reward you with:

  • Competitive salary
  • Great benefits package, including private health care, life assurance and pension scheme
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