Infrastructure Support Engineer, Permanent Job, Isle of Man

Job Purpose:
A rapidly expanding provider of both on-premises and cloud IT solutions are recruiting an experienced Infrastructure Support Engineer in a permanent capacity. Based in central Douglas, this role requires someone who is methodical, solutions-focused, and remains calm under pressure.

Key Responsibilities:
Maintain the operational status of the IT infrastructure whilst establishing and implementing continuous improvements
Act as 3rd and 4th line support offering a point of reference and provide technical expertise to the IT Service Desk
Assist in the planning and design of systems upgrades and improvement plans (internally and externally supported) by implementing, testing, evaluating, and installing enhancements for hardware and software
Maintain the data backup and recovery plans and provide IT business continuity and disaster recovery services

Skills & Experience:
Previous experience in a Systems Infrastructure role is essential
Proven track record in the diagnosis and troubleshooting of complex technical problems
Experience in managing/maintaining complex and Business Critical infrastructure systems
Enterprise level storage systems, network switching and routing, and security gateways/appliances
Windows client & server environments, MS Back office Systems (SQL, Exchange, SCM, AD) & VMware

Hours & Benefits:
Full time business hours; Salary commensurate with relevant skills and experience
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Martin Cowan
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01624 665115
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