Investment Operations Specialist, Permanent Job, Isle of Man

Job Purpose:
An international Life Assurance organisation are seeking an experienced Investment Specialist to join the business on a permanent basis. You will support the transformation and the future growth of the business within the Customer Services function, delivering market-leading service excellence for customers and advisers

Key Responsibilities:
Controls oversight and sampling, suggesting new controls or improvements to existing controls where necessary
Responsible for process effectiveness and reviews/improvements
Act as SME in terms of complex case resolution including complaints or escalations where necessary
Represent and lead for Investment Operations in projects or initiatives as required
Be responsible for the prioritisation and delivery of Tactical Initiatives
Have oversight of investment risks events, ensuring closure in a timely manner with appropriate remedial actions to avoid repeat instances
Act as Investments SME supporting the business readiness for the simplified platform programme

Skills & Experience:
Significant experience of Investments and the International Life industry
Demonstrable experience of continuous process improvement knowledge and application to an organisation
Proven ability to execute for results, and extensive problem resolution skills
Analytical with a proven ability to use, interpret and develop meaningful data on which decisions can be made
Excellent organisational skills and ability to meet tight deadlines in an environment with competing priorities

Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Full company benefits package

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Martin Cowan
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01624 665115
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