Personal Banker, Contract, Isle Of Man

Job Purpose:
Personal Banker required to join an International Banking Group. The role holder will be required to act as first point of contact and provide an exceptional level of service to International Personal Banking clients.

Key Responsibilities:
Provide value through delivering an exceptional level of service to International Personal Banking clients through a variety of channels; phone, E-mail and face to face Builds relationships with customers by understanding the customer and servicing the customer needs appropriately Lives our values by understanding and adhering to all IPB service standards, service charter and service level agreements with internal and external clients Client e-mails and phone calls handled within service level agreements Reviews (reactively) existing client products to determine cross sell opportunities and advise of new products to create stickiness through portfolio diversification Referrals to New business team to support cross sales targets

Skills & Experience:
Ideally possess 1-2 years previous banking experience within a customer service capacity preferably within Financial Services
5 GCSEs with minimum grade C in both Maths and English Language
Exceptional inter personal skills with the ability to build professional relationships

Hours & Benefits:
Business hours and competitive remuneration offered, based in central Douglas

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