Personal Banker, Permanent Job, Isle Of Man
Personal Banker required to join an International Banking Group. The role holder will be required to act as first point of contact and provide an exceptional level of service to International Personal Banking clients.
Provide value through delivering an exceptional level of service to International Personal Banking clients through a variety of channels; phone, E-mail and face to face
Builds relationships with customers by understanding the customer and servicing the customer needs appropriately
Lives our values by understanding and adhering to all IPB service standards, service charter and service level agreements with internal and external clients
Client e-mails and phone calls handled within service level agreements
Reviews (reactively) existing client products to determine cross sell opportunities and advise of new products to create stickiness through portfolio diversification
Referrals to New business team to support cross sales targets
Skills & Experience:
Ideally possess 1-2 years previous banking experience within a customer service capacity
5 GCSEs with minimum grade C in both Maths and English Language.
Exceptional inter personal skills with the ability to build professional relationships
Hours & Benefits:
Business hours and competitive salary offered, based in central Douglas
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