Personal Banker, Permanent Job, Isle of Man

A Personal Banker is sought by an international banking organisation to operate as the first point of contact to International Personal Banking clients. You will be offering financial solutions within defined parameters and governance processes.

The Role...

It will be your responsibility to build and nurture relationships with customers ?£" as such, you will:

Deliver an exceptional level of customer service through a variety of mediums, including phone, email and face to face

Prioritise workload to ensure targets are attained, supporting colleagues with work allocation and delivery to ensure high standards of customer service across the team

Engage proactively with other departments, keeping up to date with professional reading and completing internal training requirements

Identify and plan continuous improvement and innovation initiatives. Review existing client products to determine cross-sell opportunities and to advise of new products available, referring to the New Business team to support cross-sale targets

About You...

Ideally, you?£?ll be proactive and adaptive at working in a dynamic business environment. You will need:

Customer service experience within banking, preferably in a call centre

Ability to build a rapport with customers over a variety of mediums

Great problem-solving skills, able to respond to customer queries efficiently

The Reward...

This is the perfect opportunity to join a company with bases across the globe. In return for your hard work, you?£?ll receive:

Salary commensurate with skills and experience

Full company benefits package
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