Relationship Support Officer, Contract, Isle Of Man

Job Purpose:
Relationship Support Officer required to join the Customer Service team of a global Life Assurance organisation. The successful candidate will be accountable for all aspects of product administration and relationship management.

Key Responsibilities:
Actively contributing to the successful delivery of the departmental objectives along with your own personal business objectives
Process our new business applications in a timely and efficient manner
Administer a varied book of business including Personal Portfolio products
Carry out and follow through client and IFA requests to a conclusion
Take ownership of and resolve any queries through to a satisfactory conclusion
Ad hoc project work
Contribute to a proactive working culture
Be part of an innovative culture to problem solving

Skills & Experience:
A minimum of 2 years previous customer service experience , preferably in life assurance would be beneficial
New Business experience would be beneficial
A good understanding of the regulatory environment of Life Assurance
Ability to demonstrate a professional, positive and customer focused attitude at all times
Highly self-motivated, active team member willing to participate in improving process
Experience in handling external telephone calls with both clients and independent financial advisors would be beneficial
Ability to manage and prioritise own workload in a fast paced environment

Hours & Benefits:
Full time hours - 37.5 hour working week
Competitive rates of pay
Douglas based

Get new jobs for this search by email

Choose Job Type