Release Technician, Permanent Job, Isle of Man

Job Purpose:
Release Technician & Technical Writer required for a global market leading software development house on a permanent basis. Being a market leader they work with and for global blue-chip organisations which are well known household brands. They have recently secured ISO27001 information security certification and also awarded a position on the global top InsurTech100 companies list. The successful candidate will provide a shared, structures release to test/production service for several clients and systems.

Key Responsibilities:
Work with the Head of Software development to streamline and optimize our deployment processes
Control, plan and execute deployments across each environment, acting as the gatekeeper
Provide regular feedback to the team on stats for deployments
Develop technical documentation that meets industry standards
Develop end user materials and training guides
Assist with building an internal technical library and knowledgebase
Assist with building a customer facing library and knowledgebase
Work with the service desk to help solve common issues and provide coverage when needed
Assist with testing when needed

Skills & Experience:
The successful candidate should be an IT professional with a sufficient level of technical skill to be able to understand, and challenge (if required) technical conversations. You will have:
Knowledge of continuous integration and continuous delivery pipelines
Experience working with DevOps and Agile methodologies
Ability to problem solve
Previous development/coding experience would prove beneficial
Project management skills
Great interpersonal and communication skills
Ability to translate complex technical information into understandable content
Good time management skills
Exposure to technologies such as Jenkins, Azure Devops, Windows servers, SQL and AWS
Ability to manage calls, meetings and deliver presentations to all levels of the business

Hours & Benefits:
Full time, core business hours. Salary in line with skills & experience.
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