Senior Administrator, Permanent Job, Isle Of Man

Job Purpose:
An international Life Assurance organisation are seeking an experienced Senior Administrator to join their Change team, within the Customer Journey department. The role holder will process all items of work within agreed timescales, maintaining high levels of accuracy.

Key Responsibilities:
Process all advisor charge requests, change of broker requests, and change of address requests to a level of 98.5% accuracy and above
Manage all trust, trust amendment, standard assignment, and advisor appointment requests
Carry out complex and detailed client and IFA Policy Servicing enquiries to full resolution

Skills & Experience:
Previous experience within a similar role, ideally within Life Assurance or broader Financial Services
Study towards attainment of CF1 & FA1 is desirable but not mandatory
Experience in process improvement would be advantageous

Hours & Benefits:
Full time business hours (35 hours p/w); Competitive salary; Full company benefits package

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