Senior Customer Services Administrator, Permanent, Isle of Man

Senior Customer Service Administrator required to join a Financial services organization based in the south of the Island to provide a point of contact for support, technical administration assistance and general relationship management to brokers, sales force and regional offices.

The Role...

The role would suit a high performing new business/customer service expert, with an in depth understanding of customer due diligence, new business acceptance and regulatory requirements
Reviewing new business applications for quality and regulatory Anti Money Laundering and Counter Terrorism Financing control purposes
Ensuring that new business applications have been accepted and processed in line with internal guidelines and procedures
Contacting Financial Advisers and Customers to request outstanding information
Establishing and maintaining strong relationships with brokers, sales and regional offices in order to identify their needs and work out how you can best meet their requirements

About you...

To ensure that this roles are carried out to the desired level, the successful candidate will need the following skills and experience
Previous experience within a customer services role within Investments or Life Assurance
A good understanding of the Isle of Man Financial Services Authoritys (FSAs) Guidance Notes on Anti Money Laundering and Preventing the Financing of Terrorism
Excellent communication and organizational skills
Excellent report writing and analytical skills

The Reward...

Competitive salary and an attractive comprehensive benefits package

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Alexandra Jackson
Senior Recruitment Consultant
01624 665115
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