Latest Jobs
Job Purpose:
Permanent position for a Managing consultant to join a payroll Group and grow the book of business.
Key Responsibilities:
Manage, maintain and grow client book in line with sales and retention targets.
Work with Sales Manager to develop ideas for sales campaigns.
Deliver and exceed defined sales targets and support retention initiatives.
Support and develop consultants throughout the sales and on boarding and retention process.
Feed into sales and on boarding reports for their pod including application, on boarding, billing, retention and attrition rates.
Deal with telephone enquiries from contractors in the UK - effectively selling the benefits of the Company and Employed payment solutions.
Skills & Experience:
2 years proven Sales background.
Demonstrate a proven sale track record and ability to manage your own targets.
Prior management experience or demonstrated willingness and ability to learn management basics.
Proven leadership and people management skills.
Hours & Benefits:
Business hours.
Salary dependent on experience.
Job Purpose:
Home & Broadband Product Manager required to join an expanding Telecommunications Company on the Isle of Man in a permanent capacity. Reporting to the Head of Consumer and working closely with members of the Commercial, Technology, Customer Experience and Regulatory teams you will develop strategies and tactics based on regular research across the region to meet the home and broadband and related service needs of the Consumer and SME market.
Key Responsibilities:
You will be responsible for managing the full product lifecycle of fixed line, broadband and associated value added services across the CIIM region to drive new revenue and exceed annual operating plan within the Consumer and SME markets.
You will be responsible for tracking and driving the trading performance of the products in your ownership.
You will take responsibility for managing the lifecycle and catalogue for those products identified as under your management. This includes customer journey, staff training, supporting documentation, and KPI reviews.
You will seek to add value to the business by leveraging company investments to deliver products and services up the value chain, ensuring that both customers and revenues become more sticky and less exposed to external market conditions.
You will work with relevant stakeholders to develop 5 year plans, annual operating plan and forecast for your identified product set and key customer segments.
You will already have and continue to develop strong and professional business communication skills and your abilities as a self starter.
You will be expected to stand in for the Head of Consumer in their absence when requested.
You will be responsible for the development of fixed and broadband products and VAS as well as their related service strategies and solutions, in support of the 5 Year and Annual Operating Plan.
You will develop and maintain relationships with key supplier and account stakeholders.
Skills & Experience:
You will have a proven track record in managing products within the Consumer or SME market.
A good understanding of IT & Telecommunications technologies & the market place.
Strong technical skills and knowledge including: xDSL, G fast, Super MIMO, LTE.
Experience in the production and scheduling of product, commercial and financial plans.
Effective customer relationship management experience.
Self motivated, well organised and effective at communicating at all organisation levels.
Strong written and verbal communication skills presentable at C-Level.
Ability to work in co-operation & collaboration with others to achieve organisational objectives.
Hours & Benefits:
Competitive salary and comprehensive benefits.
Job Purpose:
Multiple permanent positions for Premier officers to join an International banking organisation, the successful candidates will case manage Group Premier customers and new customers requesting account facilities.
Key Responsibilities:
Producing high quality KYC reviews to provide approval for account opening.
Case Management of International Group customers or prospective new to Bank customers wanting to open new accounts.
Delivering exceptional service instilling customer confidence, effectively liaising with RM, Global case managers, Customer Value Management, Financial Crime compliance and customer to ensure the customer journey is efficient and seamless.
Providing excellent customer service to complex customer calls by keeping up to date on training and internal communications Generating customer loyalty through case managing, building relationships and strong knowledge of KYC requirements , products and services
Offering value added products and services based on customer needs analysis and ensures customer understanding of those products adhering to cross border regulations.
Owning and resolving issues by case managing end to end.
Skills & Experience:
A minimum of 3 years experience in banking with a track record of gaining an understanding of customers' needs and delivering excellent customer service.
An understanding of the regulatory frameworks and compliance requirements associated with financial services, ie KYC /Customer /Enhanced Due Diligence and preferably some experience of working within these areas.
Flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development.
Ability to work in a high-volume, fast paced environment.
Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently.
Hours & Benefits:
Business hours with highly competitive salary and benefits.
Job Purpose:
Tax Manager required to work as part of a small and growing team. The role requires a spectrum of tax advisory work, together with some tax compliance responsibilities.
Key Responsibilities:
Varied advisory responsibilities including the preparation of tax advice reports and associated research.
Review of tax advice reports prepared by colleagues, as part of internal four-eyes review.
Assisting on specific client matters, including attendance at client meetings, as required.
Preparing quotations for work, for review
Assisting with training of staff.
Skills and Experience:
Qualified Tax professional (CTA/ ATT) or Qualified Accountant (ACA/ACCA) with a number of years Tax experience, potentially within a Practice environment.
Proactive approach and strong work ethic; keen to work as part of a growing team and undertake diverse role responsibilities as needed.
Hours & Benefits:
Full time working hours, competitive salary.
Job Purpose:
Senior Finance Administrator required to join a well established Financial Services Provider. The role requires the management of a portfolio of multi-jurisdictional companies and trusts and undertaking a variety of administrative tasks.
Key Responsibilities:
To assist with day-to-day and year-end finances and the production of responsibility invoices.
To assist in projects as and when necessary e.g. integration of acquisitions from a finance prospective.
Assist the management team with weekly and month end reporting.
Liaise with clients and internal members of staff with the distribution of final fees in a timely manner.
Provide assistance and supporting documentation to auditors.
Manage and maintain our filing (scanning and linking documents online).
Ensure compliance with company standards, policies and procedures.
Be willing to travel off island as and when required to do so.
Skills & Experience:
Minimum of 3 years experience in a similar role.
To hold or be working towards a professional qualification is desirable.
Extensive regulatory and compliance understanding.
Have excellent organisational and communication skills.
Hours & Benefits:
Full time, competitive salary and benefits.
Job Purpose:
Payments Administrator required to join the Finance Department at an International Life Assurance Organisation. This position is primarily responsible for the processing of all company client payments and receipts in a timely and accurate manner.
Key Responsibilities:
Timely & accurate processing of all outward payments to clients.
Recording and banking of cheques which will involve driving company car to the bank.
Investigating and answering of all payment related queries for Internal Departments and External Banking partners.
Assisting the Bank reconciliations team by ensuring that correct information is recorded.
Accurate journaling of payments on a daily basis and ensuring filing is maintained in accordance with company procedures.
Skills & Experience:
Minimum of 5 GCSE Grades A-C including Maths and English and ideally have 1 year's banking or payment processing experience.
Ability to demonstrate accuracy especially when inputting data.
Must have a full clean driving licence.
Ability to work in a team environment and have strong organisational skills.
Hours & Benefits:
Full time, competitive salary and benefits package.
Job Purpose:
Senior Data Operations Analyst required for an international bank to provide operational middle and back office governance support on an initial contract basis.
Key Responsibilities:
Ensure policy and procedure standards are applied all aspects of static data activity.
Take responsibility for ensuring the accuracy and completeness of all data that they encounter and will also ensure that no substantive data integrity issues are found.
Drive consistency by ensuring policies and procedures are being applied consistently across all centres.
Apply extensive and comprehensive knowledge of complex processes to Relationship Managers, Clients and Projects as well as exception management, issue resolution, dealing with 3rd party vendors.
Occasionally responsible for checking others work, conducting “4 eyes” checking and giving signing off.
Skills & Experience:
A minimum of 2 years experience within financial services , preferably banking.
Sound knowledge of KYC requirements with an understanding of risk factors , high risk clients etc.
Confident in speaking with clients over the telephone and on occasion face to face if necessary.
Hours & Benefits:
Core hours 9am - 5pm could possibly accommodate on occasion 8am -4pm, excellent rates of pay- market competitive, based in central Douglas.
Job Purpose:
Administrator required to join an established Contract Services Organisations for an initial 6 months contract basis. The role will involve a high level of customer service both by telephone and by email, working with customers to assist them with specific queries.
Key Responsibilities:
Communicating clearly & precisely with a diverse range of individuals and using a range of methods, telephone and email to ensure any queries are resolved.
Performing administrative tasks as required.
Working as part of a team to ensure that any statutory and regulatory deadlines are met.
Skills & Experience:
Previous office experience required along with excellent communication skill, both written and verbal.
Hours & Benefits:
Full time hours and competitive hourly rate.
6 Month temporary contract.