Latest Jobs
Job Purpose:
Shared Services/HR Delivery Specialist required to join an International Bank on a permanent basis to ensure the delivery of core human capital transactional/administrative and consulting services across the group. The ideal candidate will build effective relationships with key customer stakeholders, supporting and driving the human capital service offering, ensuring efficient and quality service delivery.
Key Responsibilities:
Build and foster internal stakeholder relationships in order to ensure appropriate buy-in and client engagement at all times
Ensure service deliverables are met
Ensure procedure and compliance controls followed
Drive continuous improvement initiatives - initiating, implementing and tracking continuous improvement initiatives through to delivery and until they become "business as usual"
Customise and implement new service lines.
Ensure the customers best interests are considered in decision making.
Skills & Experience:
Extensive experience within a similar role
Diploma in Human Resources preferred
Understanding of the operational and processing impacts of activities in the human capital function including system, process and payroll impacts
Hours & benefits:
Full time, core business hours - Douglas based. Salary in line with skills and experience.
Job Purpose:
IT Support technician required to diagnose and resolve software and hardware incidents across a range of software applications for an independent corporate and fiduciary service provider
Key Responsibilities:
Administers Internal Systems programs such as Mariners, SUN, MOSS and Exchange as well as operating systems used by Company
Supports all users with any IT related incident when called upon
Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary
Performs basic and more complex troubleshooting, backup and archiving
Installs and upgrades computer software and network equipment
Skills & Experience:
Previous experience in an IT support position
Excellent customer services and time management skills
IT related qualifications would be desirable
Hours & Benefits
Full Time Permanent hours
Salary dependant on experience
Job Purpose:
We are recruiting for an experienced Software Tester to work within our clients busy Information Systems Department within the Quality Assurance and Testing Team, to provide high quality system and integration testing services day to day and for projects
Key Responsibilities:
The planning, design, management, execution and reporting of tests
Static testing of project documentation
Provide input to test estimates
Providing regular process reports to team and Project Management Office
Skills & Experience:
The ideal candidate will have a minimum of 1 years' experience in a software testing role
Good attention to detail
Strong written and verbal communication skills
Ability to work well as part of a team
Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Attractive company benefits package
Job Purpose:
Database Analyst required within a life organisation to put in place and aid in the enforcement of a strategy for developing and maintaining UWS databases and ensure the acceptable performance, stability, availability and governance of those databases.
Key Responsibilities:
Database performance - Play an influential role in monitoring and tuning of UWS databases to ensure performant and operational databases. Report and advise on performance bottlenecks and suggested solutions
Operations and Support - Resolve systems issues related to database malfunction Document issues and analyse usage in order to put in place preventative measures to reduce downtime
Methods and Procedures - Provide significant input into the development, improvement and implementation of effective methods and procedures relating to: Database design, maintenance and use, Data storage and backup strategy, Database recovery policy and DR procedures, Database access and user privileges and Data protection, encryption and disposal
Governance - Periodically review UWS procedures related to the storage, access, disposal and use of data
Skills & Experience:
Experience in a database administration role is beneficial
General knowledge of all aspects of information technology infrastructure hardware and software and a good understanding of current developments in information systems
Experience with Oracle and SQL server would be advantageous
Knowledge of data warehouse solutions and development
Hours & Benefits:
Office hours and Competitive salary
Job Purpose:
Customer Service Officer required to join the Customer Contact Centre Department of an International Bank, on an initial contract basis.
Key Responsibilities:
Act as the first point of inward contact for all telephony based customer queries
Manage and deal with a wide range of service requests from customers worldwide
Build rapport with customers by gaining a full understanding of their needs in order to provide exceptional customer service
Skills & Experience:
Previous customer service experience is essential
Previous office experience ideally within Financial Services is highly desirable
A minimum of 5 GCSE's grades A*-C including Maths and English is essential
Hours & Benefits:
Please note that this role operates on a shift rotation between the core business hours 6am to 8pm Monday - Sunday. Competitive hourly rate - based on experience, central Douglas based.
Job Purpose:
A leading Wealth Management organisation in central Douglas are seeking an Actuarial Trainee on a permanent basis. As a highly numerate graduate, you'll be rotated within the actuarial team and across the Finance function to gain as much exposure as possible, in order to aid in your career development
Key Responsibilities:
Financial and regulatory reporting on all key metrics important to the business and various stakeholders
Using data analytics to aid in performing experience investigations and assisting with setting assumptions
Providing pricing support to new and existing business enquiries
Challenging processes and assisting with the implementation of efficiency improvements across the Finance department
Using IT skills to support actuarial modelling systems developments
Skills & Experience:
Educated to degree level, within a relevant field. Strong academic results at A Level and GCSE
Excellent numeracy skills
Good IT skills; knowledge of Microsoft Office applications (Excel and Access in particular)
Hours & Benefits:
Full time business hours (35 hours p/w); Salary commensurate with relevant skills and experience; Attractive company benefits package
Job Purpose:
Governance / Executive Officer required for our clients expanding egaming business. You will work closely with a portfolio of gaming clients to assist in a variety of administration, secretarial, regulatory, and compliance matters
Key Responsibilities:
Manage strong client relationships by acting as their first point of contact and meeting their needs with insightful and bespoke solutions;
Deal with all manner of corporate administration and governance with support from various internal functions including secretarial, accounting and tax;
Work closely with gaming and risk specialists to ensure full regulatory compliance;
Maintain and develop banking and third-party supplier relationships to ensure a smooth onboarding experience for both parties;
Skills & Experience:
Organised individual with experience of working in a CSP administrative environment, banking or similar client-facing role;
Strong administrative skills (Company secretarial experience an advantage);
Excellent written and verbal communication skills, including good stakeholder management skills;
A knowledge of corporate governance procedures;
A good understanding of general compliance;
Hours & Benefits:
Full time, core business hours - salary in line with experience
Job Purpose:
Marketing Executive required to join a growing eGaming company on a permanent basis, the successful applicant must have a strong command of Mandarin in written and verbal communications
Key Responsibilities:
Assist in consolidating data from multiple platforms, partners and stakeholders, for the purpose of evaluating campaigns results
Prepare detailed briefs and explaining campaign requirements, clearly communications with internal teams/departments and are inspired to develop material/assets that meet objectives
Liaising with dedicated promo team and promo operations team to review and set up campaigns, stress-testing the campaigns before launch
Monitoring campaigns results on daily basis by providing a summary of their key metrics
Skills & Experience:
Diploma in business/marketing or equivalent is essential
Proven experience within a digital marketing industry preferably within eGaming
Strong command of Mandarin in written & communications required; moderate level in English is acceptable
Ability to use Adobe Photoshop is a good advantage
Must be familiar with most MS Office software
Hours & Benefits:
Full time, core business hours - salary in line with experience