Latest Jobs
Job Purpose:
We currently have a vacancy for a temporary Business Process Analyst for our clients Customer Services Department. You will be responsible for driving process improvement activity across the organisation, deliver and report meaningful performance metrics and participate in Governance Forums to deliver the right outcomes for the Customer, Employees and the Business
Key Responsibilities:
Map processes to Customer Journeys and understand the moments of truth and pain points within the process, along with overall process performance (process time, cycle time, customer feedback, unit cost, volume etc.)
Support the delivery of process improvement activities and projects (including but not limited to diagnostics, process mapping, model office use for roll out)
Embed and support new ways of working and report on benefits realisation across the portfolio of ongoing improvement activities
Use data collection mechanisms to carry out data collection and conduct data and trend analysis
Present business cases and process performance to decision makers. This includes delivering high quality investigation reports
Skills & Experience:
Understanding of Lean & Six Sigma skills and methodology or equivalent
Ability to collect, interpret and analyse data
Design and facilitation of Improvement Workshops
Benefits definition and realisation
Previous experience of Customer Services and Experience (Advantageous)
Process automation and insurance industry knowledge (Advantageous)
Hours & Benefits:
Douglas based employer, competitive salary, full time office hours, 3/4 months initial contract
Job Purpose:
A large and expanding Payroll & Contractor Services organisation in central Douglas are seeking an Agency Sales Executive on a permanent basis. You?£?ll be dealing with leads coming in from established Business Development Managers, and the role requires you to deal with UK based Recruitment Consultants and temporary contractors selling a range of Umbrella Payroll Services
Key Responsibilities:
Identifying and pitching to key decision makers
Predominantly self-generating new opportunities whilst building on existing relationships to supply you with continuing referrals
Cold canvassing business in an undeveloped territory
Attending face-to-face meetings with potential clients and recruitment agencies
Achieving set targets
Weekly reporting on sales achievements and sales activity
Skills & Experience:
Proven experience and success within Direct Sales & Business Development is essential
Experience of selling within the payroll, agency and contractor industry advantageous
Strong verbal and written communication skills
Highly organised and self-motivated
Umbrella product knowledge is preferable but not mandatory
Hours & Benefits:
Full time business hours; Competitive salary and uncapped monthly commission structure
Job Purpose:
A large and expanding Payroll & Contractor Services organisation in central Douglas are seeking a Digital Sales Executive on a permanent basis. This role will involve identifying and pitching products based on client needs, conducting sales in a consultative and compliant approach. This role is key to ongoing business growth and expansion, and is targeted accordingly
Key Responsibilities:
Work within a fast-paced sales environment and to build a strong client base to maximise revenue opportunities
Deal with contractors based on their working day and availability which is often outside normal working hours
Self-generating sales from Digital Campaign leads and other data sources
Achieving set targets
Weekly reporting on sales achievements and sales activities
Skills & Experience:
Proven experience selling Umbrella Services (Vanilla and Enhanced) and accountancy services to limited companies, contractors, and agencies
Track record of dealing with industry client base and of continuously exceeding targets
Excellent communication skills and telephone etiquette
Hours & Benefits:
Full time business hours; Competitive salary and uncapped monthly commission structure.
Job Purpose:
A new vacancy has arisen for a trainee accountant to study towards the ACCA qualification within a busy general accountancy practice and trust and corporate service provider. The successful candidate will join one of the accountancy teams where he/she will report directly to a Manager or to a more senior trainee/administrator
Key Responsibilities:
The duties of a Trainee Accountant would typically involve (but are not restricted to) Accountancy, Taxation, Audit, Trust & Company Administration, and various other ad-hoc responsibilities as required
Skills & Experience:
Ambitious and determined to study hard to complete the challenging ACCA professional qualification whilst managing full time employment
A graduate with a 2.1 degree or higher or those with high academic success at A Level
An excellent communicator with strong organisational skills
Prepared to take on responsibility and ownership of tasks
Attentive to detail
Hours & Benefits:
Full time business hours; Salary increasing in increments with each exam pass; Company benefits package
Job Purpose:
Experienced Business Development Manager required on a permanent basis. The role holder will liaise with UK based contractors, recruitment consultants and directors selling a range of payroll services.
Key Responsibilities:
Self-generate new opportunities, whilst building on existing relationships to supply continuing referrals
Maintain a thorough understanding of products, and sell benefits confidently
Achieving set targets by self-generating leads and sales
Cold canvassing business in an undeveloped territories and sectors
Attending face-to-face meetings with potential clients and recruitment agencies
Providing information of our service offering in a legal and compliant manner
Support service teams to ensure any matters are resolved quickly and efficiently
Stay current with our services and UK legislation to ensure we are tailoring to client need
Skills & Experience:
Demonstrated track record of dealing with our typical client base and whilst doing so continuously exceeding targets
Proven experience and success within direct sales and business development
Experience of selling within the payroll, agency and contractor industry
Self-starter with current UK Agency relationship and service management experience
Umbrella product and UK tax knowledge is preferable
The ideal candidate will have a clear hunger for success, uphold excellent communication skills and good telephone etiquette, be very self-motivated and customer focused.
Hours & Benefits:
Salary dependent on experience, uncapped monthly trail commissions. Relocation package will be considered for strong UK based candidates who wish to move to the IOM.
Job Purpose:
Two experienced sales professionals required to join an established Payroll Solutions Organisation on an initial temporary basis with the potential of progressing to a permanent role.
Key Responsibilities:
Identify new markets and customer leads
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Skills & Experience:
The ideal candidate would preferably have a background in Contractor Services / Sales / Recruitment or have experience working within a fast paced telephone based position.
Hours & Benefits:
Competitive salary, full time working pattern, central Douglas based.
Job Purpose:
An expanding Trust and Corporate Service Provider based in central Douglas are seeking a Compliance Assistant on an initial six-month contract basis. The role holder will support the existing team to ensure compliance with all relevant regulatory and legislative requirements, enabling the continued provision of a strong framework of internal controls and best practice guidance.
Key Responsibilities:
Review of KYC / CDD received for individuals and / or entities connected to client entities (e.g. new and existing clients, power of attorneys, beneficiaries, directors)
Conducting world-check searches on individuals and / or entities
Confirming KYC / CDD complies with internal policy and procedures and also legal/regulatory requirements
Risk Cycle File Reviews
FATCA and CRS screening
PEP screening and enhanced DD activities
Skills & Experience:
Good knowledge of compliance and regulatory environment
Strong working knowledge of offshore trust and corporate structures
Excellent analytical skills and attention to detail
Ability to work to tight deadlines
Hours & Benefits:
Full time business hours; Competitive salary
Job Purpose:
We currently have a vacancy for a temporary Corporate AML Specialist to perform periodic reviews of high risk files, including PEP relationships and when a ''trigger'' event occurs.
Key Responsibilities:
Review and co-ordinate high risk on-boarding applications
Ensure Politically Exposed Persons (PEPs) are appropriately on-boarded and/or reviewed
Liaise with Relationship Directors, intermediaries and direct customers to gather required information and/or documentation to ensure that all risk factors have been considered
Make a sound judgement about the risk and status of each review making recommendations to relevant internal stakeholders and taking decisions in respect of the maintenance or establishment of a client relationship
Undertake Quality Assurance and New Account Sanctioning (NAS) on high risk files and/or new account applications, providing quality structured feedback to colleagues
Act as a Subject Matter Expert (SME) on all high risk processes, providing support and guidance to colleagues and internal stakeholders where required
Proactively collaborate with internal stakeholders to ensure excellent service and fair customer outcomes at all times
Skills & Experience:
Experience of working in AML and the practical application of AML legislation
An analytical mind-set with the ability to make sound decisions and recommendations
Excellent report writing skills
Knowledge and experience of complex corporate structures
Ability to build strong relationships and collaborate with colleagues and internal stakeholders
Ideally hold a relevant professional qualification (e.g. Advanced ICA or equivalent)
Hours & Benefits:
Douglas based employer, competitive salary, full time office hours, 6 months initial contract